AutoSuccess

DECEMBER 19, 2023

Presently, we have three generations of dealers, managers and salespeople in action. Back then, buyers lacked information, necessitating visits to multiple dealers for car values. Transactional” salespeople and managers employed fast techniques, becoming adept manipulators. Then came COVID-19.

Car Dealership 98

Car Dealership Car Management Entertainment 98

AutoSuccess

JANUARY 29, 2024

Back in the early days of his career, Jose Mendoza was simply looking for an office job at a local car dealership. During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method. “He

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Management Vehicle Customer Service Car Dealership 97

AutoSuccess

FEBRUARY 17, 2025

We talked with their used car manager, Bryan Bough, about their private-party buying program. But to understand why, we need to examine how car dealerships typically work and why Dennis Dillons approach was so different. Streamlined Lead Management Managing leads from private sellers initially felt overwhelming.

Car 90

Car Management Vehicle Used Cars 90

AutoSuccess

FEBRUARY 3, 2025

Tom Castriota addressed the countrys franchised new-car dealers for the first time as the NADA chairman at the NADA Show 2025 , setting the tone for a year of advocacy and emphasizing the community impact of dealerships. And like all of you, at my familys dealership, we prioritize taking care of them.

Retail 102

Retail Car Dealership Manufacturing Management 102

Brake & Front End

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.

Software 263

Software Insurance Car Dealership Retail 263

Tomorrow's Technician

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.

Software 246

Software Insurance Car Dealership Retail 246

AutoSuccess

MAY 21, 2024

In the AutoSuccess Executive Spotlight, host Brian Ankney interviews Bill Wittenmyer from DealerOn , discussing the current challenges and strategies for car dealerships. Dealerships are struggling with staffing and performance due to a significant portion of salespeople and managers being new to the industry post-COVID.

Finance 115

Finance Car Dealership Education Management 115

AutoSuccess

NOVEMBER 26, 2024

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

Finance 95

Finance Car Dealership Management Automotive 95

AutoSuccess

MARCH 10, 2025

By leveraging data from previous purchases, online interactions and even social media, car dealerships not only increase operational efficiency but also create a highly personalized buying experience. These AI-technologies largely avoid costly disruptions from outside vendors to line management and to final mile customer deliveries.

Automotive 52

Automotive Manufacturing Software Management 52

AutoSuccess

JANUARY 21, 2025

As cyber activity toward car dealerships has intensified, cyber compliance and prevention companies are ratcheting their defenses. Management must insist all users have malware software installed, but the laxity we see in dealerships at this level is remarkable. thieves, among other practices.

Car Dealership 52

Car Dealership Management Software Car 52

AutoSuccess

MARCH 8, 2024

Document management and storage are one aspect of the Safeguards Rule that challenges many dealers. An employee who makes a mistake as simple as leaving a deal jacket on a table in the lounge or someone’s desk can potentially expose a customer’s sensitive and personal information and put a car dealership at risk for hefty fines.

Management 52

Management Finance Car Dealership Car 52

AutoSuccess

MARCH 11, 2025

A Guide for New Car Dealerships Dealerships are constantly exploring ways to enhance customer retention and leverage every opportunity. While much emphasis is placed on acquiring new customers through extensive advertising, an equally crucial aspect often gets overlooked the power of effective service call management.

Service Advisor 52

Service Advisor Car Dealership Management Utilities 52

AutoSuccess

DECEMBER 27, 2024

Dealerships are Now Fully in the Digital Age Todays auto industry is now defined by the digital journey. The vast majority of consumers rely on the internet to find a local car dealership, as well as deals offered by that dealership.

Media 105

Media Vehicle Car Dealership Car 105

AutoSuccess

JANUARY 24, 2025

Sprocket Power offers commercial entities a seamless solution, combining EV chargers with sustainable power generation and storage to manage utility costs effectively. One of the first collaboration projects is delivering charging stations to Sunrise Toyota car dealerships in the New York area.

Utilities 52

Utilities Management Electric Vehicles Car Dealership 52

AutoSuccess

SEPTEMBER 9, 2024

In this AutoSuccess Executive Spotlight, Jeff Sterns shares his insights on the necessity of chat services for car dealerships. Sterns emphasized that dealerships implementing chat on their websites can increase leads by 40-60% without cannibalizing other lead sources such as phone calls or form submissions.

Car Dealership 98

Car Dealership Management Car 98

Auto Remarketing

NOVEMBER 17, 2023

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. Being a car dealer in a down market is undoubtedly challenging, but it’s not insurmountable.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoSuccess

SEPTEMBER 17, 2024

In this Executive Spotlight interview, Brian Ankney and Adam Alfia from Real Time Feedback discuss the importance of feedback over car dealership reviews. The system automatically routes satisfied customers to leave public reviews and dissatisfied ones to provide direct feedback to managers, enabling quick resolutions.

Car Dealership 98

Car Dealership Management Car IT 98

AutoSuccess

DECEMBER 30, 2024

New car dealerships are constantly seeking effective strategies to enhance customer retention and boost sales. This tactic involves formalizing new car buyers introductions to the service department during their vehicle purchases, setting the stage for ongoing engagement and fostering enduring customer loyalty.

Car Dealership 52

Car Dealership Vehicle Automotive Management 52

Girls Auto Clinic

FEBRUARY 5, 2021

Alongside Patrice is Amanda Gordon who is the founder and CEO of GoJo Auto, a top-rated and dynamic independent car dealership located in the heart of Denver, Colorado. Erikka Wells is a Sales and Marketing Manager with over 15 years of experience within the automotive field, while also being a motivational speaker.

Banking 130

Banking Car Dealership Education Automotive 130

AutoSuccess

JANUARY 29, 2024

AJ discusses his background and how he entered the automotive industry through a connection with his co-founder, Lyle Deon, who owns a car dealership, and how a conversation led to the founding of AutoVision to help address antiquated and disconnected processes in the automotive industry.

Car Dealership 98

Car Dealership Retail Automotive Management 98

AutoSuccess

FEBRUARY 4, 2025

Tracking methods applied to vehicle movement throughout the car dealership improve workflow, reduce unapplied time losses and yield process improvements and progress. Our analysis shows that, on average, cycle time management tools can help service departments add recovered billable hours to their days work.

Car Dealership 52

Car Dealership Management Vehicle Car 52

AutoSuccess

DECEMBER 25, 2024

For car dealerships, efficient vehicle transport is not just a logistical concernit’s a critical component of business success. Whether moving inventory between locations or delivering vehicles to customers, dealerships can benefit significantly from adopting optimized transport strategies.

Transportation 52

Transportation Vehicle Insurance Utilities 52

Tomorrow's Technician

AUGUST 6, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.

Software 130

Software Insurance Car Dealership Retail 130

AutoSuccess

NOVEMBER 15, 2024

Dealerships are especially vulnerable, evidenced by the June 2024 cyberattack on CDK Global that affected 15,000 car dealerships and resulted in an estimated $1 billion in collective damages. For most of today’s businesses — dealerships included — the cybersecurity mindset has become “not if, but when.”

Insurance 105

Insurance Management Car Dealership IT 105

AutoSuccess

JANUARY 6, 2025

.” Event Details: What : Automotive Leadership Roundtable When :January 9, 2025 Registration Link: [link] Host: Yossi Levi, founder and CEO at Car Dealership Guy Panelists: Brian Benstock, general manager, vice president and partner at Paragon Honda & Paragon Acura; owner at White Plains Honda Lindsay Lee, seniormanager of Dealer Digital (..)

Automotive 40

Automotive Retail Car Dealership Automotive Marketing 40

AutoSuccess

JANUARY 31, 2024

has introduced Flip2txt , a game-changing solution designed to transform the way car dealerships receive and manage calls, the company said in a press release. ActivEngage, Inc. Testing proved this ultimately leads to increased customer satisfaction and more productive interactions.

Car Dealership 52

Car Dealership Management Retail Automobile 52

AutoSuccess

DECEMBER 7, 2023

Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service. The benefits of partnering with a vendor for your dealership’s title work include cost savings, reduced compliance issues and administrative tasks, and improved turnaround times and cash flow.

Car Dealership 97

Car Dealership Finance Automotive Marketing Customer Service 97

AutoSuccess

MARCH 4, 2025

Cyber intrusions are met with an instant response when observed conditions mandate it, rather than hours, days or longer, as is often the problem with cybersecurity now popular in car dealerships.

Car Dealership 52

Car Dealership Car Management IT 52

Auto Remarketing

OCTOBER 9, 2024

Welcome to that time of year for car dealerships again: It’s the scary season! Just The Fax By Robert Grill, Carfax Senior Partner Development Manager Email Bob Grill The post COMMENTARY: Trick or treat? Let’s have a little fun and look at your business like it’s Halloween. Is it easy? What are you afraid of?

Car Dealership 96

Car Dealership Management IT Car 96

CATI

SEPTEMBER 19, 2024

Work as a race car mechanic after your auto mechanic training. Work in Luxury and Exotic Car Dealerships After Auto Mechanic Training If you are passionate about high-end vehicles and enjoy working with state-of-the-art technology, a luxury or exotic car dealership career could be an exciting option.

Auto Mechanic Training 90

Auto Mechanic Training Mechanic Auto Repair Car Mechanic 90

AutoSuccess

MAY 21, 2024

Among the myriad of industries, car dealerships stand out for their keen adoption of innovative financial practices to sustain profitability. The Cost-Saving Potential For car dealerships, where transactions are typically high-value, the cost savings from adopting these strategies can be substantial.

Car Dealership 52

Car Dealership Finance Automotive Marketing Management 52

AutoSuccess

SEPTEMBER 28, 2023

AI enables car dealerships to do things faster and with less effort, enabling us to do things we never thought we could tackle while removing tasks we are not best suited to do from our plates. Lead management: One of the biggest challenges dealers face is getting more sales from customers who have already contacted them.

Car Dealership 97

Car Dealership Customer Service Car Management 97

AutoSuccess

JANUARY 19, 2024

In this article, we’ll explore these gaps and discuss why they are crucial to the success of car dealerships in the digital age. The Digital Transformation of Car Dealerships The digital transformation of car dealerships has been nothing short of revolutionary.

Retail 52

Retail Finance Car Dealership Education 52

AutoSuccess

NOVEMBER 9, 2024

car dealerships fell to 34% in 2021, according to JM&A’s 2022 Ultimate Guide to Dealership Growth. Little of this investment is for training staff on following various regulations governing the dealership’s business. Dealers must train staff on proper email and other data usage hygiene.

Car Dealership 52

Car Dealership Software Engineering Car 52

AutoSuccess

OCTOBER 14, 2024

UVeye has launched the BDC Booster, an AI-powered sales intelligence and engagement platform designed to enhance dealership operations. Leveraging UVeye’s AI-powered vehicle inspection data, the BDC Booster aims to help car dealerships increase customer loyalty and retention, boost conversion rates and drive revenue growth.

Car Dealership 52

Car Dealership Car Inspection Management Vehicle 52

AutoSuccess

MAY 29, 2024

Tune in to the video as Don delves into the challenges faced by service advisors in car dealerships, discussing the stress of their role and the frequent failure of new initiatives in the service drive. He emphasizes the importance of understanding customer needs and maintaining flawless execution to ensure smooth operations.

Consulting 40

Consulting Service Advisor Car Dealership Management 40

Auto Remarketing

DECEMBER 12, 2023

The service business continues to be a key part of any dealership operation,” Cox Automotive senior manager of market and customer research Vanessa Ton said in a news release. As a result, they’re bringing their vehicle in for service or maintenance more often: an average of 2.5 times a year, up from 2.3 in 2021 but down from 2.8

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General Repair Electric Vehicles Tire Rotations Vehicle 98