Cox study shows dealership service lanes losing market share, consumer trust
Auto Remarketing
DECEMBER 12, 2023
The report showed dealership service lanes accounted for 30% of all service visits in the U.S. General repair shops and service stations were a close second at 28%, with tire repair stores, body shops, specialists and other locations accounting for the rest. times a year, up from 2.3 in 2021 but down from 2.8
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