Jalopnik

APRIL 23, 2024

Car dealers are terrified of direct sales. I mean, how else are they going to charge for crap you don’t need and try to force you into financing their bonuses plus the price of the car for 84 months? They see protecting the franchise sales model as paramount.

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Jalopnik

OCTOBER 12, 2023

The Federal Trade Commission may be excluding car dealerships from its plans to ban junk fees if provisions in a reportedly controversial set of proposed rules targeting dealerships are finalized.

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AutoSuccess

NOVEMBER 26, 2024

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

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AutoSuccess

DECEMBER 7, 2023

Deals held up in the finance department can be resolved promptly by experienced title clerks. Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service. In today’s competitive automotive market, efficiency must be a priority.

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AutoSuccess

OCTOBER 22, 2024

Car buyers’ trust in dealers is a key indicator of how transparent they perceive the car-buying process — even with access to digital tools to complete key elements of their purchase. Using online soft credit pulls and pre-qualification, car buyers can enter a dealership with a sense of their pricing options.

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AutoSuccess

JULY 9, 2024

It’s no secret that dealers are facing a complex set of challenges when sourcing used car inventory. While supply constraints have been a major focus, it’s also important to consider how demand dynamics are influencing the used car market and complicating dealerships’ ability to source inventory effectively.

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AutoSuccess

JANUARY 19, 2024

In this article, we’ll explore these gaps and discuss why they are crucial to the success of car dealerships in the digital age. The Digital Transformation of Car Dealerships The digital transformation of car dealerships has been nothing short of revolutionary.

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Jalopnik

OCTOBER 12, 2024

Folks all over the state are preparing to get absolutely slammed by the Category 4 storm , and that includes car dealerships. Hurricane Milton is bearing down on the Gulf Coast of Florida. There’s a lot of prep work that needs to be done before a major storm hits them. Now, we’re getting a closer look at just what goes… Read more.

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Jalopnik

JUNE 15, 2024

A woman in Knoxville, Tennessee had to turn to a local news station’s “Help Me” consumer affairs guy after a used car dealership sold her Ford Taurus out from under her after she brought it in for repairs. If that wasn’t bad enough, months later, the car was still registered in her name.

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AutoSuccess

MAY 21, 2024

Among the myriad of industries, car dealerships stand out for their keen adoption of innovative financial practices to sustain profitability. The Cost-Saving Potential For car dealerships, where transactions are typically high-value, the cost savings from adopting these strategies can be substantial.

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The Mechanic Doctor

MAY 25, 2024

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics Are you in the marketplace for new wheels but navigating the labyrinth of financing options? Enter Buy Here Pay Here dealerships , the underdog heroes of automotive international. The quest can be daunting when you need a unique finance department at a dealership.

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Jalopnik

OCTOBER 25, 2023

A car dealership in the land down under has taken a page out of the American dealership playbook by charging customers transaction fees on cash. Read more.

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Jalopnik

MARCH 23, 2024

A sucker walks into a new car dealership every minute. Dealership showroom floors are practically delivery rooms for freshly-born suckers. There are shiny new cars on the floor, and rapacious young sales professionals just waiting to lure you into something you can’t afford , don’t need, or otherwise shouldn’t own.…

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Jalopnik

JULY 18, 2024

Honest Abe Auto Sales – a string of four car dealerships in the Indianapolis area – is being forced to pay back nearly half a million dollars to customers it, well, lied to. The dealers , which are operated by Sycamore Companies, were accused of bait-and-switch sales tactics , false advertised prices and preying on… Read more.

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Auto Remarketing

NOVEMBER 25, 2024

Independent car dealerships had to navigate a number of trends in 2024, from supply constraints to consumers reacting to new economic pressures. No matter what curveballs are around the corner, there are key strategies used-car dealers should consider to consistently boost profitability.

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Jalopnik

JULY 8, 2024

It seems like there’s almost never a time when a car dealership doesn’t do something wrong. From selling a car that a customer brought in for repair to taking a customer’s money and then making them go through hell to get it back, even simply doing what they’re in business to do can turn into fraud.

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Jalopnik

NOVEMBER 13, 2023

As it turns out, car dealers seem to know even less than buyers do when it comes to electric vehicles , and they don’t really seem too keen on learning about them. The Washington Post spoke with a number of customers who said dealers tried to redirect them to gas cars or gave them unclear or downright incorrect answers … Read more.

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Auto Remarketing

SEPTEMBER 23, 2024

For car dealerships, this translates to websites that mirror the positive online shopping experience customers have elsewhere. A dealership’s website is the battleground for converting digital window shoppers into potential buyers. To succeed, traditional relationships must be supplemented with strong digital engagement.

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Jalopnik

JANUARY 9, 2024

The VinFast VF8 is a bad car , and with a base price of nearly $50,000, you can’t even make the argument that it doesn’t need to be fancy because it’s cheap. Despite that (and all the negative reviews that came from the press launch), VinFast decided to start selling its cars in the U.S. Or at least attempt to sell… Read more.

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Jalopnik

DECEMBER 13, 2023

The Federal Trade Commission has announced new regulations, called the Combating Auto Retail Scams Rule , that are meant to stop car dealers from screwing customers with hidden fees and other bait-and-switch pricing tactics. Oh, happy days! Read more.

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Jalopnik

NOVEMBER 8, 2023

Every so often, the sweet kiss of justice comes to kiss scheming dealerships on the cheek. It doesn’t happen as often as it should, but it has happened to the former owner of a high-end car dealership in Southern California, the Daily Bulletin reports.

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Jalopnik

OCTOBER 25, 2023

The pre-owned car market is still in a weird place. Some segments like electric vehicles have some hefty savings , but most pre-owned cars are still selling for inflated prices. If you happen to come across a used car that seems too good to be true, make sure the dealer can answer these questions. Read more.

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Jalopnik

DECEMBER 25, 2023

For almost ten years I’ve been sharing dealer stories and car buying advice on Jalopnik. I’ve told you about dealers that don’t want to send you quotes in writing to ones that go wild with the extra charges and add-ons. There are even dealers who thought it was a good idea to essentially kidnap a customer to make a… Read more.

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Jalopnik

JUNE 3, 2024

Selling cars is often a soul-crushing grind. So it’s understandable that dealership employees might feel pressure to cut corners. As one New England dealership recently found out, though, if you get caught straight-up scamming , there can be some pretty nasty consequences. Read more.

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Jalopnik

JULY 12, 2024

New vehicle dealer inventory once again climbed in June, with 2.96 million vehicles just sitting on lots. That works out to about a 76-day supply, and it’s up from 2.89 million vehicles a month earlier. It’s also a million more vehicles than where it was at the same time last year – 1.95 Read more.

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Auto Remarketing

NOVEMBER 2, 2023

So in this article, we will explore how AI tools can help used-car dealers stay ahead of the trends with advanced sales data analyses, in addition to investigating real-world examples of AI as it has been applied to provide dynamic, more effective prices.

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Jalopnik

OCTOBER 1, 2024

Hurricane Helene made landfall in the U.S. on September 26 near Perry, Florida, with winds blowing at Category 4 strength, killing at least 128 so far. Many of the stories we see focus on much of the devastation in North Carolina where people living in towns and cities several hours inland from the coast are still… Read more.

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AutoSuccess

AUGUST 23, 2024

For car dealerships, this translates to websites that mirror the positive online shopping experience customers have elsewhere. A dealership’s website is the battleground for converting digital window shoppers into potential buyers. To succeed, traditional relationships must be supplemented with strong digital engagement.

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Jalopnik

DECEMBER 16, 2024

Whether you celebrate Happy Honda Days or Toyotaton , December is generally a good time to buy a car. Automakers and dealers want to end the year with strong sales on the books, which usually means some extra savings for shoppers. However, not every model is going to qualify for these seasonal sales. Read more.

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AutoSuccess

JULY 30, 2024

Let’s break down key considerations for selecting the best chat tool for your car dealership. A co-managed solution allows dealers to scale service levels based on coverage needs, such as peak business times or after-hours, ensuring customers can reach your dealership anytime.

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Jalopnik

FEBRUARY 10, 2024

For many buyers, a major hurdle to EV adoption is cost. For a while, there were limited affordable EV electric options. Now that the pre-owned EV market is seeing massive drops in value, there are more opportunities than ever for a reasonably priced way to go electric. So instead of buying the typical mid-sized sedan ,… Read more.

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Jalopnik

DECEMBER 20, 2023

Buying a car can be a tricky process, and things get even more complicated when the dealer isn’t in your region, meaning you can’t do the transaction in person. However, shopping outside of your area can often mean finding a better car or a better deal. You just need to take a few extra precautions to make sure you… Read more.

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Jalopnik

JUNE 26, 2024

Around 15,000 car dealers across the country have been impacted by the cyberattack on CDK Global , a company that dealers use to handle the financial aspects of the transaction. While most consumers probably don’t have a lot of sympathy for dealers, this cyberattack may make it a lot harder for you to find a deal. Read more.

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Car Used Cars Car Dealership IT 39

AutoSuccess

MARCH 8, 2024

An employee who makes a mistake as simple as leaving a deal jacket on a table in the lounge or someone’s desk can potentially expose a customer’s sensitive and personal information and put a car dealership at risk for hefty fines. To ensure compliance with the FTC Safeguards Rule, car dealers have several options: 1.

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Jalopnik

MARCH 22, 2024

Aside from having just four models to sell, dealers have a bunch of cars from one and two model years ago that they haven’t been able to move. Lincoln dealers have a big problem. As Automotive News reports, this means Lincoln dealers have some of the highest inventory levels in the industry. This also means that there… Read more.

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Jalopnik

DECEMBER 4, 2023

A lot of car dealers don’t have much interest in selling EVs ; some are politically opposed to the idea on its face, some just don’t want to make the massive investment their brands are demanding to update their stores to EV readiness and some are just philosophically opposed to learning anything about products and… Read more.

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AutoSuccess

OCTOBER 4, 2024

So, what is the best tech to invest in to revitalize your dealership? Embracing Change In the past, car dealerships were often characterized by a high-energy sales environment dominated by face-to-face interactions. Before I answer that, let’s first discuss where there is room for improvement within the current system.

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