Automotive Training Centre

OCTOBER 15, 2024

Whether working in new car dealerships or retail repair facilities, becoming proficient in sourcing and advising on EV parts will make you an invaluable asset in this growing sector. You’ll gain hands-on experience in essential areas such as warehousing, parts inventory management, and over-the-counter sales transactions.

Manufacturing 279

Manufacturing Electric Vehicles Car Dealership Collision Repair 279

AutoSuccess

DECEMBER 19, 2023

Presently, we have three generations of dealers, managers and salespeople in action. Back then, buyers lacked information, necessitating visits to multiple dealers for car values. Transactional” salespeople and managers employed fast techniques, becoming adept manipulators. Then came COVID-19. This transformation is ongoing.

Car Dealership 98

Car Dealership Car Management Entertainment 98

AutoSuccess

FEBRUARY 3, 2025

Tom Castriota addressed the countrys franchised new-car dealers for the first time as the NADA chairman at the NADA Show 2025 , setting the tone for a year of advocacy and emphasizing the community impact of dealerships. And like all of you, at my familys dealership, we prioritize taking care of them.

Retail 102

Retail Car Dealership Manufacturing Management 102

Brake & Front End

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. Over the next seven days, the board chronicled the outage. It even handles the payroll for technicians.

Software 263

Software Insurance Car Dealership Retail 263

AutoSuccess

JANUARY 29, 2024

Back in the early days of his career, Jose Mendoza was simply looking for an office job at a local car dealership. During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method. “He

Management 97

Management Vehicle Customer Service Car Dealership 97

Tomorrow's Technician

JULY 30, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. Over the next seven days, the board chronicled the outage. It even handles the payroll for technicians.

Software 246

Software Insurance Car Dealership Retail 246

AutoSuccess

DECEMBER 27, 2024

Dealerships are Now Fully in the Digital Age Todays auto industry is now defined by the digital journey. The vast majority of consumers rely on the internet to find a local car dealership, as well as deals offered by that dealership. The benefits of utilizing VDPs in lead generation strategies are numerous.

Media 105

Media Vehicle Car Dealership Car 105

AutoSuccess

NOVEMBER 26, 2024

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

Finance 95

Finance Car Dealership Management Automotive 95

AutoSuccess

MAY 21, 2024

In the AutoSuccess Executive Spotlight, host Brian Ankney interviews Bill Wittenmyer from DealerOn , discussing the current challenges and strategies for car dealerships. Dealerships are struggling with staffing and performance due to a significant portion of salespeople and managers being new to the industry post-COVID.

Finance 115

Finance Car Dealership Education Management 115

AutoSuccess

JANUARY 21, 2025

As cyber activity toward car dealerships has intensified, cyber compliance and prevention companies are ratcheting their defenses. Management must insist all users have malware software installed, but the laxity we see in dealerships at this level is remarkable. thieves, among other practices.

Car Dealership 52

Car Dealership Management Software Car 52

AutoSuccess

MARCH 10, 2025

By leveraging data from previous purchases, online interactions and even social media, car dealerships not only increase operational efficiency but also create a highly personalized buying experience. These AI-technologies largely avoid costly disruptions from outside vendors to line management and to final mile customer deliveries.

Automotive 52

Automotive Manufacturing Software Management 52

Auto Remarketing

NOVEMBER 17, 2023

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. While high-end cars may see reduced demand, affordable, fuel-efficient vehicles may become more popular.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoSuccess

DECEMBER 25, 2024

For car dealerships, efficient vehicle transport is not just a logistical concernit’s a critical component of business success. Whether moving inventory between locations or delivering vehicles to customers, dealerships can benefit significantly from adopting optimized transport strategies.

Transportation 52

Transportation Vehicle Insurance Utilities 52

AutoSuccess

MARCH 11, 2025

A Guide for New Car Dealerships Dealerships are constantly exploring ways to enhance customer retention and leverage every opportunity. While much emphasis is placed on acquiring new customers through extensive advertising, an equally crucial aspect often gets overlooked the power of effective service call management.

Service Advisor 52

Service Advisor Car Dealership Management Utilities 52

AutoSuccess

SEPTEMBER 9, 2024

In this AutoSuccess Executive Spotlight, Jeff Sterns shares his insights on the necessity of chat services for car dealerships. Sterns emphasized that dealerships implementing chat on their websites can increase leads by 40-60% without cannibalizing other lead sources such as phone calls or form submissions.

Car Dealership 98

Car Dealership Management Car 98

AutoSuccess

DECEMBER 30, 2024

New car dealerships are constantly seeking effective strategies to enhance customer retention and boost sales. This tactic involves formalizing new car buyers introductions to the service department during their vehicle purchases, setting the stage for ongoing engagement and fostering enduring customer loyalty.

Car Dealership 52

Car Dealership Vehicle Automotive Management 52

AutoSuccess

SEPTEMBER 17, 2024

In this Executive Spotlight interview, Brian Ankney and Adam Alfia from Real Time Feedback discuss the importance of feedback over car dealership reviews. The system automatically routes satisfied customers to leave public reviews and dissatisfied ones to provide direct feedback to managers, enabling quick resolutions.

Car Dealership 98

Car Dealership Management Car IT 98

AutoSuccess

JANUARY 24, 2025

Sprocket Power offers commercial entities a seamless solution, combining EV chargers with sustainable power generation and storage to manage utility costs effectively. One of the first collaboration projects is delivering charging stations to Sunrise Toyota car dealerships in the New York area.

Utilities 52

Utilities Management Electric Vehicles Car Dealership 52

Girls Auto Clinic

FEBRUARY 5, 2021

Alongside Patrice is Amanda Gordon who is the founder and CEO of GoJo Auto, a top-rated and dynamic independent car dealership located in the heart of Denver, Colorado. Erikka Wells is a Sales and Marketing Manager with over 15 years of experience within the automotive field, while also being a motivational speaker.

Banking 130

Banking Car Dealership Education Automotive 130

AutoSuccess

MARCH 8, 2024

Document management and storage are one aspect of the Safeguards Rule that challenges many dealers. An employee who makes a mistake as simple as leaving a deal jacket on a table in the lounge or someone’s desk can potentially expose a customer’s sensitive and personal information and put a car dealership at risk for hefty fines.

Management 52

Management Finance Car Dealership Car 52

AutoSuccess

JANUARY 29, 2024

AJ discusses his background and how he entered the automotive industry through a connection with his co-founder, Lyle Deon, who owns a car dealership, and how a conversation led to the founding of AutoVision to help address antiquated and disconnected processes in the automotive industry.

Car Dealership 98

Car Dealership Retail Automotive Management 98

AutoSuccess

FEBRUARY 4, 2025

Tracking methods applied to vehicle movement throughout the car dealership improve workflow, reduce unapplied time losses and yield process improvements and progress. Our analysis shows that, on average, cycle time management tools can help service departments add recovered billable hours to their days work.

Car Dealership 52

Car Dealership Management Vehicle Car 52

Tomorrow's Technician

AUGUST 6, 2024

I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. Over the next seven days, the board chronicled the outage. It even handles the payroll for technicians.

Software 130

Software Insurance Car Dealership Retail 130

AutoSuccess

JANUARY 6, 2025

Harnessing Data & AI to Improve Your Customer Experience: Today’s car buyers demand seamless, personalized experiences throughout their journey. How can integrating tools like CDPs and CXPs create a seamless experience across all touchpoints, reduce friction and enhance customer loyalty?

Automotive 40

Automotive Retail Car Dealership Automotive Marketing 40

AutoSuccess

JULY 9, 2024

It’s no secret that dealers are facing a complex set of challenges when sourcing used car inventory. While supply constraints have been a major focus, it’s also important to consider how demand dynamics are influencing the used car market and complicating dealerships’ ability to source inventory effectively.

Used Cars 59

Used Cars Car Finance Car Dealership 59

CATI

SEPTEMBER 19, 2024

Race Car or Motorsports Teams If you’re passionate about high-performance vehicles and racing, working on a motorsports team could be a dream come true. Race car mechanics are responsible for maintaining and enhancing the performance of race cars, ensuring they run smoothly and efficiently during competitions.

Auto Mechanic Training 90

Auto Mechanic Training Mechanic Auto Repair Car Mechanic 90

AutoSuccess

DECEMBER 7, 2023

Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service. The benefits of partnering with a vendor for your dealership’s title work include cost savings, reduced compliance issues and administrative tasks, and improved turnaround times and cash flow.

Car Dealership 97

Car Dealership Finance Automotive Marketing Customer Service 97

AutoSuccess

JANUARY 31, 2024

has introduced Flip2txt , a game-changing solution designed to transform the way car dealerships receive and manage calls, the company said in a press release. ActivEngage, Inc. Testing proved this ultimately leads to increased customer satisfaction and more productive interactions.

Car Dealership 52

Car Dealership Management Retail Automobile 52

AutoSuccess

NOVEMBER 15, 2024

Dealerships are especially vulnerable, evidenced by the June 2024 cyberattack on CDK Global that affected 15,000 car dealerships and resulted in an estimated $1 billion in collective damages. For most of today’s businesses — dealerships included — the cybersecurity mindset has become “not if, but when.”

Insurance 105

Insurance Management Car Dealership IT 105

AutoSuccess

MARCH 4, 2025

Cyber intrusions are met with an instant response when observed conditions mandate it, rather than hours, days or longer, as is often the problem with cybersecurity now popular in car dealerships.

Car Dealership 52

Car Dealership Car Management IT 52

Auto Remarketing

OCTOBER 9, 2024

Welcome to that time of year for car dealerships again: It’s the scary season! Just The Fax By Robert Grill, Carfax Senior Partner Development Manager Email Bob Grill The post COMMENTARY: Trick or treat? Let’s have a little fun and look at your business like it’s Halloween. Is it easy? What are you afraid of?

Car Dealership 96

Car Dealership Management IT Car 96

AutoSuccess

OCTOBER 21, 2024

Used vehicle acquisition is competitive, expensive and nuanced, even for the best car dealers. While some dealerships are happy sending their used car manager to the auction, others who aren’t satisfied with that approach need to get a little scrappy and think outside the box. Where Do You Find Them? More on this later.

Used Cars 52

Used Cars Car Car Dealership Management 52

AutoSuccess

SEPTEMBER 28, 2023

So can AI help car dealers, or is it like the AI robots sent back from the future to kill John Connor? AI enables car dealerships to do things faster and with less effort, enabling us to do things we never thought we could tackle while removing tasks we are not best suited to do from our plates. There’s a buzz about ChatGPT.

Car Dealership 97

Car Dealership Customer Service Car Management 97

Auto Remarketing

NOVEMBER 25, 2024

Independent car dealerships had to navigate a number of trends in 2024, from supply constraints to consumers reacting to new economic pressures. No matter what curveballs are around the corner, there are key strategies used-car dealers should consider to consistently boost profitability.

Car 52

Car Transportation Used Cars Finance 52

AutoSuccess

NOVEMBER 9, 2024

car dealerships fell to 34% in 2021, according to JM&A’s 2022 Ultimate Guide to Dealership Growth. Little of this investment is for training staff on following various regulations governing the dealership’s business. It requires superpowers to run a dealership and keep it free of external and internal threats.

Car Dealership 52

Car Dealership Software Engineering Car 52

AutoSuccess

MAY 21, 2024

Among the myriad of industries, car dealerships stand out for their keen adoption of innovative financial practices to sustain profitability. The Cost-Saving Potential For car dealerships, where transactions are typically high-value, the cost savings from adopting these strategies can be substantial.

Car Dealership 52

Car Dealership Finance Automotive Marketing Management 52

AutoSuccess

JANUARY 19, 2024

In this article, we’ll explore these gaps and discuss why they are crucial to the success of car dealerships in the digital age. The Digital Transformation of Car Dealerships The digital transformation of car dealerships has been nothing short of revolutionary.

Retail 52

Retail Finance Car Dealership Education 52