AutoSuccess

FEBRUARY 11, 2025

Car Pros Automotive Group announced that 2024 was another year of sales leadership and customer service excellence for its dealerships. For the fifth consecutive year, Car Pros Kia Glendale ranked no. MINI ofDowntown Los Angeles, which Car Pros acquired in 2023, secured the no.

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Customer Service Car Retail Automotive 52

AutoShopOwner

APRIL 15, 2025

Do you find your shop doesnt even come up on Google search like the big shops or chains and delivering great customer service is hard, especially when youre busy or short staffed? Do you find it hard to keep customers coming back? Matthew "The Car Count Fixer" No, really! Check it out here!

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Car Customer Service IT 130

Auto Service World

APRIL 15, 2025

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. How will the economy impact customer behaviour in 2025 compared to 2024?

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Car Auto Repair Shop Service Advisor Auto Repair 130

AutoSuccess

MARCH 20, 2025

Porsche Cars North America, Inc. Customer Service Index Study (CSI). Porsche also earned the top spot in the premium car categories for the second year in a row along with winning Premium Overall and Premium SUV this year. Customer Service Index Study appeared first on AutoSuccessOnline. Power 2025 U.S.

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Customer Service Service Advisor Vehicle Car 52

Automotive Training Centre

APRIL 10, 2025

Whether it’s a specialized lift to avoid damaging underbody panels or non-marring tools for interior components, having the correct equipment on hand ensures you protect both the car and your shops reputation. Prioritize protection when handling luxury cars after auto mechanic training.

Auto Mechanic Training 161

Auto Mechanic Training Mechanic Vehicle Electronics 161

Automotive Training Centre

MAY 22, 2024

The rise of connected car wash systems represents a significant leap forward, promising to revolutionize how vehicles are cleaned and maintained. Let’s explore what connected car wash systems are, their technology, their impact on the auto detailing industry, and what that can mean for aspiring auto detailers like you.

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Car Software Automotive Vehicle 290

Automotive Training Centre

JANUARY 9, 2025

Internet of Things technology enables remote diagnostics, where mechanics can access vehicle data in real time to identify problems without the car ever leaving the owner’s driveway. This capability not only saves time but also builds trust between mechanics and customers, as transparency in diagnostics becomes a standard expectation.

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Auto Repair Auto Mechanic Training Mechanic Auto Repair Shop 299

Automotive Training Centre

DECEMBER 6, 2024

ATCs training equips you with the essential skills needed for this transition, including expertise in parts pricing, service charges, and computerized parts management. Youll also develop strong customer service and communication skills, which are vital for managing staff and client relationships.

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Insurance Management Automotive Technical 260

Auto Service World

APRIL 4, 2025

This usually means some cutting back on consumer spending, especially when it comes to big purchases like new cars. But that is good for the aftermarket, it means more people are choosing to fix up the cars they already own.

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Customer Service Management Automotive Car 130

Tire Review Magazine

MARCH 8, 2024

So, why would anybody pick Roger’s Tire Service over any other Ag dealer, tire dealer or shop in the Richwood area? Roger says it’s because the competition can’t beat his customer service or his relationship with people in the community. Our customer service is just unmatched by anybody else,” he says. “We

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Customer Service Trucking Vehicle IT 105

Automotive Training Centre

DECEMBER 29, 2023

Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services.

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Service Advisor Automotive Services Auto Mechanic Training Customer Service 293

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. The Classic Choice: Car Dealerships Car dealerships are the natural first thought for many service advisors. But with so many options, where do you begin your job search?

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Service Advisor Auto Mechanic Training Customer Service Technical 279

Automotive Training Centre

OCTOBER 1, 2024

It offers a comprehensive database of car and truck diagnostic trouble codes (DTCs). AutoCodes provides instant information on over 50,000 codes for different car makes and models, including OBD-II codes. YourMechanic YourMechanic is a platform where you can book certified mechanics to come to your location for car repairs.

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Auto Mechanic Training Mechanic Automotive Repair Auto Repair 298

Automotive Training Centre

AUGUST 20, 2024

However, succeeding in this role requires more than just technical knowledge of car parts. The job involves a mix of technical knowledge and customer service, where understanding complex automotive systems is as crucial as understanding customer needs.

Customer Service 289

Customer Service Technical Automotive Retail 289

Tomorrow's Technician

APRIL 9, 2025

Training Both Sides: Ritchie explains how he trains both students and his shop team, creating a pathway for students interested in cars while also ensuring his staff stays up-to-date with the latest technology.

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Apprenticeship ASE Oil Change Customer Service 130

Automotive Training Centre

MAY 3, 2024

This technology allows machines to produce content and solutions traditionally created by humans, significantly impacting automotive technology retail companies, including Tekion, TrueCar, Cox Automotive, and Car Now. AI chatbots, for instance, can handle customer inquiries, schedule appointments, and provide customized maintenance tips.

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Retail Automotive Customer Service Auto Mechanic Training 261

Auto Service World

MARCH 21, 2025

The political agendas both north and south of the border might have implications to our sector and we continue to monitor the advancement of EVs and car technology generally. This might involve improving the efficiency of their operations and strategies to deliver exceptional customer service.

Customer Service 130

Customer Service Vehicle Automotive Car 130

Automotive Training Centre

JUNE 20, 2024

You might also assist with race car preparation and trackside support. How to Find Jobs : Network with local performance shops, attend car shows and racing events, and showcase your passion and knowledge online through forums and social media. Consider specializing in the world of performance and racing after auto mechanic school.

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Mechanic Auto Mechanic Training Customer Service Troubleshooting 264

Auto Service World

JANUARY 28, 2025

A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. The pads create the friction that stops the car, while the rotors help control the braking process.

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Service Advisor Vehicle Automotive Consulting 214

Automotive Training Centre

JULY 11, 2024

Shared mobility encompasses a variety of transportation modes and services, including car-sharing, bike-sharing, ride-hailing, and public transit. Types of Shared Mobility Car-sharing : Car-sharing allows users to rent cars for short periods, often by the hour or minute.

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Automotive Transportation Customer Service Management 261

Auto Profit Masters

SEPTEMBER 8, 2023

According to IBIS World, the United States has about 285 thousand businesses that provide these services. With so many maintenance and repair services locally and throughout the nation, it’s vital to do take the right steps to increase car count at your shop. Here are a few tips on how to achieve this goal more effectively.

Car 130

Car Automotive Services Media Customer Service 130

Automotive Training Centre

NOVEMBER 2, 2023

It requires not only a keen eye for detail but also a strategic approach to reaching your target audience and building a loyal customer base. Start by creating a professional website that showcases your services, pricing, and contact information. As an independent auto detailer, the key to success lies in how you market your services.

Automotive 306

Automotive Auto Mechanic Training Car Dealership Auto Repair Shop 306

Tire Review Magazine

MARCH 19, 2025

These tires do not comply with the requirements of Federal Motor Vehicle Safety Standard number 119, “New Pneumatic Tires- Other than Passenger Cars.” Owners may contact Sumitomo customer service at 1-800-845-8378. ” A defective tire may experience a sudden loss of air pressure.

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Customer Service Vehicle Car 89

AutoInc.

JANUARY 6, 2025

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. It speaks of the value of the entire team.

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Customer Service Preventative Maintenance Automotive Repair Automotive 108

Automotive Training Centre

APRIL 22, 2025

You may already have a strong foundation in parts management, inventory systems, and customer service, but how do you stay ahead in a rapidly evolving industry? If youve completed or are currently enrolled in auto parts training , you might be wondering what comes next.

Automotive 161

Automotive Collision Repair Management Car Dealership 161

Auto Service World

SEPTEMBER 4, 2024

It’s that time once again — CARS magazine is looking for your nominations to select the top shop in Canada. So if you know a shop that has stood out in the last year and is going above and beyond for its customers, click here or fill out the form below to nominate them for the award, sponsored by Milwaukee Tool.

Auto Repair Shop 289

Auto Repair Shop Auto Repair Automotive Repair Customer Service 289

Automotive Training Centre

DECEMBER 6, 2023

Are you a car lover who enjoys working with people, too? If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Service advisor training will prepare you to meet the demands of this dynamic career.

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Service Advisor Automotive Services Automotive Automotive Repair 306

Shop Marketing Pros

DECEMBER 18, 2024

Importance of Self-Promotion (00:08:27) Brian emphasizes the need for shop owners to promote their exceptional customer care. Experiencing High-End Service (00:09:29) Advice on experiencing high-end customer service to inspire similar practices in their own shop.

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Auto Repair Shop Auto Repair Media Customer Service 130

Automotive Training Centre

FEBRUARY 20, 2024

Understanding the Role of a Mechanic Mechanics specialize in maintaining, diagnosing, and repairing vehicles, including cars, trucks, and motorcycles. Their work goes beyond mere tinkering; they ensure that vehicles operate safely and efficiently, using mechanical knowledge and technical skills.

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Mechanic Auto Mechanic Training Technical Customer Service 263

Brake & Front End

APRIL 11, 2025

Training Both Sides: Ritchie explains how he trains both students and his shop team, creating a pathway for students interested in cars while also ensuring his staff stays up-to-date with the latest technology.

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Apprenticeship ASE Oil Change Customer Service 100

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. In this blog post, we examine the different functions within a car sales setting and highlight how each member contributes to the success of the collective.

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Service Advisor Finance Auto Mechanic Training Management 262

Auto Service World

OCTOBER 3, 2024

Tesla’s dominance in the EV market has been a double-edged sword for the company: On one hand, they have the top market share in North America; on the other, their vehicle owners are plagued by long wait times and dissatisfied customer service. Nevertheless, many EVs are a decade old, such as the Tesla Model S.

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Customer Service Automotive Car Vehicle 290

Automotive Training Centre

JUNE 26, 2024

Attention to Detail and Customer Service Skills Attention to detail is a critical trait for auto detailers. Auto detailing is not just about working on cars; it’s also about providing excellent customer service. Employers seek individuals who can spot even the slightest imperfections and know how to address them.

Customer Service 298

Customer Service Technical Troubleshooting Management 298

Automotive Training Centre

DECEMBER 15, 2023

The pursuit of a career in auto detailing goes beyond washing cars. Whether it’s reviving a classic car’s luster or enhancing a modern vehicle’s showroom shine, auto detailing is about delivering perfection and customer satisfaction. Many detailers start by working at local car washes or detailing shops.

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Vocational School Auto Mechanic Training Education Customer Service 262

Miracle Body and Paint

SEPTEMBER 5, 2024

In the collision repair industry, providing exceptional customer service is paramount. Customers entrust their vehicles, a significant investment, to auto body shops, and they expect their […]

Collision Repair 52

Collision Repair Customer Service Auto Body Shop Automotive Service Excellence 52

Solera

MARCH 9, 2025

Why Convenience Matters More Than Ever The numbers reveal a compelling story: 89% of customers prefer dealerships that provide pick-up and delivery services. Even more eye-opening, nearly half of car buyers consider switching to another brand after a poor service experience. Ready to Transform Your Service Department?

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Management Automotive Services Customer Service Transportation 130

Auto Service World

MARCH 23, 2025

The car buying process has traditionally been a daunting and time-consuming experience, often fraught with confusion, haggling, and uncertainty. However, in recent years, CarGurus has emerged as a game-changer, revolutionizing the way people buy cars. Buyers often feel uncertain about whether they are getting a fair deal.

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Car Finance Used Cars Vehicle 130