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How Automotive Technology Retail Companies Are Testing Generative AI

Automotive Training Centre

This technology allows machines to produce content and solutions traditionally created by humans, significantly impacting automotive technology retail companies, including Tekion, TrueCar, Cox Automotive, and Car Now. New automotive technology is transforming customer service and vehicle maintenance.

Retail 261
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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. And we have the best customer base.

Retail 278
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Car Pros Dealerships Recognized for Sales, Customer Service

AutoSuccess

Car Pros Automotive Group announced that 2024 was another year of sales leadership and customer service excellence for its dealerships. For the fifth consecutive year, Car Pros Kia Glendale ranked no. 1 in new Kia retail sales in the nation. 22 retail sales volume Honda dealer in the nation.

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From the Magazine: The power of clear communication

Auto Service World

A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. The pads create the friction that stops the car, while the rotors help control the braking process.

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Want to Become a Parts Counter Person After Auto Parts Training? Learn the Importance of Strong Sales Skills

Automotive Training Centre

However, succeeding in this role requires more than just technical knowledge of car parts. The job involves a mix of technical knowledge and customer service, where understanding complex automotive systems is as crucial as understanding customer needs.

Technical 289
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From the Magazine: Proactive staffing strategies

Auto Service World

When employees feel supported and engaged in their work environment, they are more likely to deliver exceptional customer service, which directly impacts the success of the business. It’s a simple equation: happy, motivated staff lead to satisfied customers, which drives business growth and customer loyalty.

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Considering Auto Parts Training? Discover the Latest Manufacturing Trends

Automotive Training Centre

Whether working in new car dealerships or retail repair facilities, becoming proficient in sourcing and advising on EV parts will make you an invaluable asset in this growing sector. Potential employers for our graduates include new and pre-owned car dealerships, custom and specialty shops, and even collision repair facilities.