Auto Remarketing

NOVEMBER 17, 2023

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. This means offering a wider range of vehicles that cater to varying customer demands and budgets.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoSuccess

JANUARY 14, 2025

Since the dealership often handles these repairs under the service contract, it ensures that any needed work stays within the dealerships service drive rather than going to a third-party mechanic. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

Vehicle 52

Vehicle Manufacturing Management Customer Service 52

AutoSuccess

FEBRUARY 1, 2024

Car Wars is announcing new and upcoming technology advancements at NADA 2024, Feb. Car Wars said in a press release its mission is to maximize the vast potential of AI and large language models while strongly utilizing the human element at the core of their approach.

Service Advisor 52

Service Advisor Car Utilities Customer Service 52

AutoSuccess

AUGUST 27, 2024

Proactive Dealer Solutions (PDS), a leader in automotive business development and training and recently acquired by Better Car People (BCP), has announced the integration of its advanced digital voice assistant, Brooke.ai, with Dealer-FX, a premier service lane technology provider.

Service Advisor 52

Service Advisor Customer Service Utilities Management 52

CATI

JUNE 6, 2024

Imagine stepping into a car on a scorching summer day and having the AC blast cool air, transforming the sweltering interior into a refreshing oasis. Or picture driving on a chilly winter morning and switching on the car’s heater to quickly warm you up for a comfortable drive.

Air Conditioning 84

Air Conditioning Automotive Technical Preventative Maintenance 84

Autoflow

MAY 25, 2023

The Autoflow calendar has every scheduling feature we need and more to stay organized and on task,” explains Erin Costello, Director of Marketing at Freeman’s Car Stereo. Additionally, the ability to send simple appointment reminders has reduced our no-shows and streamlined communication between our staff and customers.

Car 40

Car Customer Service Entertainment Utilities 40

AutoSuccess

FEBRUARY 19, 2024

By utilizing AI models trained specifically for automotive retail challenges, FrogData is setting a new standard in how dealerships leverage technology for business growth, the company said. FrogData’s platform transcends conventional AI applications, offering solutions that extend well beyond automated customer service chatbots.

Retail 52

Retail Used Cars Utilities Customer Service 52

AutoSuccess

APRIL 5, 2024

In this context, dealership texting software emerges as a pivotal innovation, reshaping the very fabric of customer-dealer interactions. Gone are the days when potential car buyers would spend their weekends hopping from one dealership to another.

Software 97

Software Automotive Customer Service Utilities 97

AutoSuccess

AUGUST 9, 2024

In peak seasons, such as during a new car launch or a major sales event, the ability to scale operations without compromising on quality can provide a significant competitive edge. Personalized Customer Experience One of the key advantages of AI is its ability to personalize interactions at scale.

Automotive 98

Automotive Management Customer Service Utilities 98

Driver's Edge

MARCH 26, 2024

As a car owner with basic knowledge of vehicles, finding ways to save money on repair and maintenance can be a lifesaver. Car troubles can be stressful, but understanding the basics of Dallas auto repair and knowing how to navigate the world of car maintenance can make a significant difference in your wallet.

Auto Repair 52

Auto Repair Auto Repair Shop Preventative Maintenance Car 52

Brake & Front End

NOVEMBER 21, 2023

Many of these AWD systems were able to utilize the brakes and sensors in the wheel ends to better control wheel slip. If the car or truck is accelerating hard from a stop, the system will apply the brakes independently to prevent slipping. Instead, they were equipped with open differentials. So, what happened?

Hydraulics 130

Hydraulics Trucking Manufacturing Vehicle 130

DRIVE

JULY 8, 2024

Run Your Business the Right Way for Bigger Profits The automotive world is as exciting and fast-paced as the cars it creates. But succeeding requires more than just car know-how. Customer Service Building Relationships Excellent customer service is the cornerstone of any successful business but especially for collision shops.

Insurance 52

Insurance Management Customer Service Media 52

Stringer Auto Repair

DECEMBER 31, 2022

Auto diagnostics is an invaluable tool for modern car owners. In today’s blog post, we’ll take a look at the benefits of using auto diagnostics to ensure that your car runs smoothly and efficiently. This allows them to provide faster customer service at lower costs–saving you time and money!

Mechanic 40

Mechanic Troubleshooting Auto Repair Customer Service 40

The Mechanic Doctor

JUNE 23, 2023

Utilizing multiple digital channels will help maximize the reach of your content and ensure you have an audience for each platform. Consider creating video tutorials on YouTube that explain specific processes or tips related to car maintenance that might be helpful for viewers.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Media Utilities 52

Shop Marketing Pros

NOVEMBER 1, 2023

We would like to see a minimum of 12% of new customers. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. I recommend that all first-time customers should be asked a few questions, such as “Who referred you to us?” Those cars broke down a lot!

Media 130

Media Management Automotive Repair Automotive 130

Shop Marketing Pros

JUNE 9, 2023

Obviously, getting a car repaired isn’t quite the commitment that marriage is, but the principle is still the same. However, the problem that does exist is that shop owners think they’re going to live a life doing the thing they love most when they open their shop, fixing cars. I was and still am at home under the hood of a car.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

RepairSmith

NOVEMBER 30, 2023

Examine the wiring harness: The Honda Pilot utilizes eco-friendly soy-based insulation in its wiring, making it prone to damage by rodents. However, some Honda Pilot users have reported car performance issues from specific model years. They’ll inspect the wiring for any signs of damage, wear, or fraying. Let’s explore these in detail.

Check Engine Light 52

Check Engine Light Mechanic Emissions Check Engineering 52

Automotive Management Network

MAY 31, 2021

Auto repair scheduling can be a touchy subject in auto shops for both staff and customers. Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. If you are unable to serve your customers in a timely manner when business is booming, they won’t return.

Auto Repair 52

Auto Repair Software Management Automotive 52

The Mechanic Doctor

DECEMBER 19, 2023

Get the perfect fit for any car, truck or SUV. ROH Wheels is an Australian-based company known for manufacturing high-quality, performance-driven alloy wheels for a variety of vehicles, including passenger, 4WD, and high-performance racing cars. Premium quality wheels that enhance the look and performance of your vehicle.

Vehicle 52

Vehicle Manufacturing Mechanic Automobile 52

AutoSuccess

FEBRUARY 2, 2024

Impel announced in a press release that Impel’s advanced generative conversational AI platform will become a capability of the CDK Modern Retail Suite within the CDK Dealership Xperience, an open and integrated platform that transforms how dealers sell and service cars and operate their businesses simply in a modern and digital world.

Retail 40

Retail Automotive Management Customer Service 40

Tire Review Magazine

FEBRUARY 7, 2024

Wallick also told the audience to embrace excellence in all things, meaning to aim higher than average or mediocre in everything, from store cleanliness to customer service. Dealers can also participate in the Synchrony Car Care credit card program, offering financing options for consumers.

Management 59

Management Finance Consulting Manufacturing 59

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96

IT Retail Customer Service Management 96