Auto Service World

AUGUST 29, 2024

With the rising prices of new vehicles, car owners are placing greater emphasis on maintaining their current vehicles. A survey of 2,000 American car owners, conducted by Talker Research on behalf of Pennzoil, found that 73 percent of respondents are taking better care of their vehicles as new car prices continue to climb.

Car 287

Car Retail Vehicle Management 287

Auto Remarketing

FEBRUARY 12, 2025

Incentives on new vehicles: remember those? of Equipped Retail Typical new-car prices in 2022, according to Black Book, new-vehicle incentives have climbed the past two years. Theyre back in a big way. After hitting a trough of 2.9% That was especially evident towards the end of 2024.

Used Cars 94

Used Cars Car Retail Vehicle 94

Auto Service World

JANUARY 28, 2025

Why time matters in inspections Vehicle inspections are the foundation of every repair order. Technicians should spend 35 to 45 minutes carefully inspecting each vehicle. When a technician has the time to inspect all components, catch wear and tear and identify problems early, it ensures the vehicle is in optimal condition.

Service Advisor 215

Service Advisor Vehicle Automotive Consulting 215

AutoSuccess

FEBRUARY 4, 2025

Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. As noted in its forecast for 2025 , Cox Automotive is expecting further industry growth in the year ahead.

Retail 52

Retail Automotive Vehicle Management 52

Auto Service World

DECEMBER 4, 2024

And to stay focused on their key customers, they don’t accept any retail requests — everything is wholesale. Our customer base is on-hoist orders for automotive shops and we don’t really deal with retail at all,” Black explained. “We We’re not dealing with retail. We’re not dealing with retail. They really are.

Retail 278

Retail Management Automotive Customer Service 278

Auto Remarketing

AUGUST 23, 2024

The slowdown in supply of later-model used vehicles is already having an impact in the retail car market, according to industry analyses released this month. But for $30,000 to $49,000 vehicles — which is the price range typical for 1- to 3-year-old used vehicles — inventory fell 15%, according to Cars Commerce.

Used Cars 105

Used Cars Retail Car Vehicle 105

AutoSuccess

FEBRUARY 17, 2025

How Dennis Dillon Auto Group Built a Winning Private-Party Buying Program Most car dealers think the best used vehicles are found at auctions. We talked with their used car manager, Bryan Bough, about their private-party buying program. No matter how the market shifts, youll always have a steady channel of vehicles coming in.

Car 90

Car Management Vehicle Used Cars 90

Auto Remarketing

JANUARY 14, 2025

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. These tools will not only flag at-risk vehicles but also provide actionable recommendations for mitigating that risk.

Retail 59

Retail Management Vehicle Media 59

Auto Remarketing

NOVEMBER 14, 2023

When it comes to used-car retail prices, the third quarter pointed to a “return to normalcy,” a trend that was particularly evident by this metric: late-model used cars have prices that are “notably below” those of new vehicles. drop in used vehicle prices compared to the typical 0.7% year-over-year drop.

Used Cars 111

Used Cars Retail Car Vehicle 111

Auto Remarketing

MARCH 18, 2024

As the world gradually emerges from the shadows of COVID-19, a significant shift in the car retail landscape is becoming increasingly apparent, particularly in the electric vehicle sector. Dealerships that embrace this change are poised to thrive in the new era of automotive retailing.

Retail 98

Retail Car Consulting Automotive 98

Auto Remarketing

MAY 23, 2024

Wholesale vehicle prices fell nearly 12% year-over-year in April and have continued modest month-over-month declines in May, according to the latest Kontos Kommentary report from ADESA chief economist Tom Kontos. On the retail side, J.D. Power said in data released Thursday that used-car prices have averaged $28,470 this month.

Retail 98

Retail Used Cars Car Vehicle 98

AutoSuccess

JANUARY 24, 2025

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. These tools will not only flag at-risk vehicles but also provide actionable recommendations for mitigating that risk.

Retail 52

Retail Management Vehicle Media 52

Auto Remarketing

FEBRUARY 16, 2024

It was good news, bad news for the retail used-car market in January. Used-car demand fell over 7% from January 2023, but was up almost 14% from December. These are just some of the trends and data shared in the inaugural monthly Industry Insights Report from Cars Commerce released Thursday. Used-car demand fell 7.6%

Used Cars 105

Used Cars Retail Car Vehicle 105

Auto Service World

JANUARY 16, 2025

It is the shops responsibility to ensure the vehicle is safe upon return to the client. While its important for shops to generate an average repair order that supports the financial viability of the business, transparency and communication with clients are the key.

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Service Advisor Automotive Services Management Professional Services 263

Auto Remarketing

NOVEMBER 27, 2023

An overwhelming percentage of car dealers who use digital retailing tools are reporting encouraging results, according to the latest research by Cox Automotive. The top benefit of digital retailing, according to both dealers and customers, is the time saved, cited by 60% of dealers and 93% of shoppers.

Retail 111

Retail Media Automotive Finance 111

Automotive Training Centre

JULY 5, 2023

Whether you prefer the fast-paced environment of a dealership, the autonomy of a retail repair shop, the creativity of a specialty shop, the challenge of heavy-duty truck repair, or the freedom of owning your own business, there is an exciting and fulfilling career waiting for you.

Auto Mechanic Training 246

Auto Mechanic Training Mechanic Automotive Repair Retail 246

Auto Remarketing

MARCH 13, 2024

The “dramatic” declines in used electric vehicles last month no doubt caused some head-scratching for those in the business of remarketing or retailing these cars, but the near 32% drop may open up some opportunities for consumers and dealers alike.

Retail 98

Retail Electric Vehicles Electricity Vehicle 98

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Electrified vehicle owners averaged 51 points less among mass-market vehicles and 57 points less in the premium sector, which J.D. Powers 2025 U.S. In a news release, J.D.

Vehicle 52

Vehicle Service Advisor Oil Change Retail 52

Auto Remarketing

FEBRUARY 1, 2024

While the groundhog hasn’t delivered his forecast yet, it seems spring might be on the way in the wholesale car market. Used-vehicle prices were down again as January ended, but the pace of depreciation is decelerating, according to the latest report from Black Book. In turn, that is helping to drive down the cost of used cars.”

Retail 98

Retail Used Cars Trucking Car 98

AutoSuccess

JANUARY 30, 2025

izmocars has launched izmoemporio , a revolutionary digital retail enablement platform that elevates the online car shopping experience. Today’s digital retail solutions often assume that car buyers have already decided on the exact vehicle they wish to purchase.

Retail 52

Retail Automotive Vehicle Car 52

Auto Remarketing

FEBRUARY 10, 2025

The year started off with expectations there might be a return to normal in the used-car market. Industry observers releasing wholesale vehicle price indices last week noted uncertainty and surprises in the market to begin the year. At Black Book, the Used Vehicle Retention Index came in at 146.3 last month, down 1.2%

Vehicle 52

Vehicle Retail Electric Vehicles Automotive 52

Auto Remarketing

JULY 30, 2024

Perhaps it’s jumping to conclusions, but the only segment in Black Book’s tracking to squeeze out a wholesale value uptick last week might relate to vehicles in position to solve one of the pressing current challenges to get cars financed and retailed.

Vehicle 105

Vehicle Retail Finance Used Cars 105

AutoSuccess

FEBRUARY 3, 2025

Tom Castriota addressed the countrys franchised new-car dealers for the first time as the NADA chairman at the NADA Show 2025 , setting the tone for a year of advocacy and emphasizing the community impact of dealerships. auto retail industry and franchised dealer network. But you are also part of something bigger the U.S.

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Retail Car Dealership Manufacturing Management 102

Solera

MAY 15, 2024

Exploring Vehicle Theft Solutions and Future Trends with LoJack’s VP Join us for an enlightening episode of the Car Dealership Guy Podcast featuring Melissa High, Vice President of LoJack. Melissa’s Journey: Hear about Melissa’s unique career path from hospitality to automotive retail, leading to her role at LoJack.

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Car Dealership Hospitality Car Insurance 130

AutoSuccess

DECEMBER 27, 2024

One of the most significant hurdles is the underutilization of a dealer website’s vehicle detail pages (VDPs) in their lead generation strategies. The vast majority of consumers rely on the internet to find a local car dealership, as well as deals offered by that dealership.

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Media Vehicle Car Dealership Car 105

Automotive Training Centre

OCTOBER 15, 2024

If you’re passionate about vehicles and considering a career in the auto industry, becoming a parts specialist is an exciting and rewarding path. As the automotive industry evolves, so do the manufacturing trends that shape how vehicles are designed, built, and maintained.

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Manufacturing Electric Vehicles Car Dealership Collision Repair 279

Auto Service World

OCTOBER 9, 2024

I enjoy learning about new technology in vehicles, the new EV vehicles [are] exciting,” one respondent wrote when given the opportunity to explain their answer. I find the retail customer is more informed these days but not with the best information most times,” one counter pro mentioned. How do they deal with this?

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Retail Technical Manufacturing Vehicle 263

AutoSuccess

JANUARY 9, 2024

I was raised in my automotive beginnings to know that if the customer didn’t drive the car, management would not give approval to ask the customer to purchase. In today’s virtual world, there are online auto retailers whose sales process is designed without a test drive prior to the customer deciding to do business with them.

Vehicle 116

Vehicle Retail Banking Finance 116

Auto Remarketing

MAY 15, 2024

Edmunds director of insights Ivan Drury highlighted multiple tailwinds that could help the retailing of used cars. What could be most beneficial for dealerships of all stripes is getting a boost of older, more affordable vehicles. Vehicles older than 9 years were more likely to be traded in for a used vehicle,” he continued.

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Used Cars Car Retail Vehicle 105

Auto Service World

JUNE 18, 2024

Cars.com has released its second annual Affordability Report, highlighting a more accessible retail environment for car buyers. The 2024 report provides a comprehensive, data-driven analysis of the current market, including consumer buying attitudes, financing trends and detailed vehicle comparisons.

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Finance Retail Vehicle Car 147

Auto Remarketing

MAY 21, 2024

Used-car retail sales in April were ahead of prior-year figures, but the market was challenged, given the end of tax season and the hurdles of low supply, affordability and high interest rates. million used vehicles last month, which beat April 2023 by 4.8% million used vehicles last month, which beat April 2023 by 4.8%

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Used Cars Car Retail Vehicle 105

AutoSuccess

FEBRUARY 11, 2025

Car Pros Automotive Group announced that 2024 was another year of sales leadership and customer service excellence for its dealerships. For the fifth consecutive year, Car Pros Kia Glendale ranked no. 1 in new Kia retail sales in the nation. MINI ofDowntown Los Angeles, which Car Pros acquired in 2023, secured the no.

Customer Service 52

Customer Service Car Retail Automotive 52

Auto Remarketing

MARCH 11, 2024

The retail used-car market, including the certified pre-owned segment, showed some real strength last month, improving from both year-ago and January figures. Citing data from its vAuto business unit, Cox Automotive estimated that used-vehicle retail sales in February climbed 18% month-over-month and 5% year-over-year.

Used Cars 116

Used Cars Car Retail Automobile 116

Auto Remarketing

APRIL 17, 2024

It was March momentum for the retail used-car market. million used vehicles, which was a 10.9% million used vehicles, compared to 4.29 million used vehicles, compared to 4.29 Affordability matters more than ever to consumers, and declines in used-vehicle prices help offset higher interest rates,” Robb said.

Used Cars 105

Used Cars Car Retail Electric Vehicles 105

Solera

AUGUST 18, 2024

Unsurprisingly, 60% of car buyers feel that a positive dealership experience significantly impacts their purchase decision. From CRM systems that help understand customer needs to digital retailing tools that offer seamless experiences, leveraging the right technology can significantly improve dealership operations.

Automotive 246

Automotive Retail Management Utilities 246

Auto Remarketing

APRIL 29, 2024

The CARFAX Used Car Index made its debut a year ago, and in an analysis recapping the latest installment , the company pinpointed three retail used-car pricing trends that have stood out. Tom Kontos, the chief economist at ADESA, has noticed a similar flattening in wholesale used-car prices. Prices have fallen 1.7%

Used Cars 105

Used Cars Car Retail Electric Vehicles 105

AutoSuccess

OCTOBER 29, 2024

In this Executive Spotlight interview, Gino Cipperoni of Dealer eProcess speaks with AutoSuccess’ Brian Ankney on the hot topic of Amazon advertising for car dealerships. Amazon uses its extensive data to identify potential car buyers based on personal profiles, including vehicle ownership and major life events (e.g.,

Car Dealership 72

Car Dealership Retail Car Vehicle 72