AutoShopOwner

NOVEMBER 15, 2024

The Reality of Modern-Day Automotive Repairs and Service Is it reasonable these days to expect a technician to solve a complicated check engine light problem on Lexus, then jump to an electrical fault on a Volvo, and then analyze a transmission issue on a Dodge diesel pickup truck? View full article

Auto Repair Shop 130

Auto Repair Shop ASE ASE Certification IT 130

Girls Auto Clinic

SEPTEMBER 8, 2022

In my auto airhead days, I would cross my fingers at every inspection, just praying the mechanic or service advisor told me I was all good and only needed to pay $65 for the job. When something is wrong with these parts, computers, or sensors, the check engine light will come on, and sometimes your car will run and sound different.

Check Engine Light 130

Check Engine Light Emissions Testing Engineering Vehicle 130

Brake & Front End

FEBRUARY 7, 2024

CC: How many times has this happened to you: your customer drives up in a car with the check engine light illuminated. Naturally, as an experienced service advisor you ask about what the car is experiencing. Simple right?

Check Engine Light 130

Check Engine Light Service Advisor Software Engineering 130

Autoshop Solutions

JUNE 13, 2024

Their commission-free service advisors offer a customer-centric approach that values transparency with several perks and amenities. Their services include brake repair, maintenance services, engine repair, check engine light diagnostics, fleet repair, and much more.

Check Engine Light 52

Check Engine Light Auto Repair Auto Repair Shop Service Advisor 52

Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. I will say, at least in my opinion, every shop should.

Engineering 130

Engineering Customer Service Check Engine Light Electronics 130

Driver's Edge

JULY 30, 2024

It's important to ensure that your vehicle operates with the oil designed to satisfy your engine's everyday needs. Should you ever wonder about the type and viscosity of oil your engine needs, we recommend referring to your owner's manual or speaking with one of our service advisors before your next Dallas oil change.

Oil Change 52

Oil Change Engineering Service Advisor ASE 52

Shop Marketing Pros

JUNE 9, 2023

Hint: LOTS So you fix cars, but can you fix their BMW’s check engine light? The most common phone skills issues we hear when listening to calls include: The service advisor sounds grumpy or hurried when answering the phone. The service advisor doesn’t ask for the appointment. Are you certified?

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130