Collision Repair Customer Service Media 
Automotive Training Centre
JANUARY 17, 2024
Carving your niche as an auto body estimator in the competitive collision industry can be challenging. But entering the industry as an independent contractor, where you’ll be in direct competition with giant insurance companies and other collision repair shops, can ramp up the pressure in multiple folds.
Auto Service World
OCTOBER 19, 2024
Types of Auto Body Repair Services There are several services in auto body repair, each important for different types of damage. Here are some of the common services offered by most auto body shops. Look for honest, independent reviews of this shop on Google, Yelp, or even on social media.
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DRIVE
OCTOBER 14, 2024
In the collision repair industry, a constant stream of work is key to both profitability and sustainability. The nature of the business means that delays can occur—whether it’s waiting on parts, insurance approvals, or customer decisions, cars can sit in your lot longer than anticipated.
DRIVE
JULY 8, 2024
As the owner, you’ll need a well-rounded approach that includes excellent customer service, streamlined operations, smart marketing plans and a commitment to always improving your shop – even if it’s making money with a great crew, improvements can be made. Post to your social media platforms at least a few times a week.
AutoInc.
NOVEMBER 17, 2023
. “For example, we heard clearly from business owners and managers the need to offer career paths for their front office staff from the Customer Service Representative on up to the actual Owners, as well as all others in between.”
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