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The federal government has started consultations on the right to repair home appliances and consumer electronics in an effort aimed at empowering consumers and promoting sustainability.
That’s where consulting skills come into play. Want to elevate your consulting skills and gear yourself up for even greater success in your new role? By showing genuine care, you can bridge the gap between being seen as just another service provider and becoming a trusted consultant. Discover essential tips in this blog post.
This trend is expected to persist through 2027, according to DesRosiers Automotive Consultants. The long-term impact of these disruptions is now being felt, the consultancy reported. Off-lease vehicles are a key source of product for the used car market.
million units sold in 2023, according to DesRosiers Automotive Consultants. Several key market dynamics stood out over the past year for the consultancy. The Canadian light vehicle market saw a significant rebound in 2024, with overall sales reaching an estimated 1.86 million units. Thats an 8.2 per cent increase from the 1.72
But it was good new for those in the aftermarket, according to DesRosiers Automotive Consultants, including setting new records. While there was a modest increase in employment in the automotive sector as a whole, performance varies across different sectors. Employment in the motor vehicle manufacturing industry decreased by 1.8%
Imagine that car belongs to your grandmother, said Alan Beech, an aftermarket coach and consultant with Beech Consulting. So when they pay up and are on their way, they take a look at what was done to their car and havent got the slightest clue. Does your grandmother know what pinion seal is? Does she even know where it is on the car?
If you want better team dynamics, the styles you may have been raised with when coming up as a technician wont help you achieve that, said Murray Voth, an automotive aftermarket consultant and coach with RPM Training.
Bollinger Motors , a subsidiary of Mullen Automotive, reached an agreement to partner with Texas Consulting & Development, LLC (TCD) to supply Bollinger B4 Class 4 trucks as part of TCD’s new, bundled service offering to ports and other related industries.
In separate reports, both S&P Global Mobility and DesRosiers Automotive Consultants noted the plummeting sales of battery electric vehicles to start 2025 as, notably, Quebec began its scale back of incentives for BEVs. Abrams then joined other automotive group leaders in sharing his displeasure over the move.
Boston Consulting Group has warned that 80 per cent of fuel stations could become unprofitable by 2035 if they do not adapt to meet evolving demands. According to the latest data from the International Energy Agency (IEA), 71 per cent of new passenger cars and 72 per cent of new light-duty trucks and commercial vans in the U.S.
By learning how to evaluate the damage, consult with repair teams, and manage repair costs, students gain firsthand experience overseeing complex operationsan essential trait for future business owners. At ATCs Surrey Campus, students in the Collision Estimating program develop foundational skills that prepare them for leadership positions.
But there was one notable exception, according to DesRosiers Automotive Consultants (DAC). While interest rates have hopefully begun their long-term descent, the consumer price index (CPI) data for key sectors of the automotive industry continued to show increases in April.
A new report from business consulting firm Robert Half found that only 35 per cent of workers plan to look for a new job in the second … The post Why workers may not be quick to leave appeared first on Auto Service World. Despite the abundance of job openings, many workers are choosing to stay put.
But industry observers at DesRosiers Automotive Consultants aren’t all that put off. Canada’s run of 19 straight months of year-over-year increases in new vehicle sales came to an end in June.
As shops face many challenges, such as training, talent and technology, Barry Neal, senior partner with consulting … The post Shops need suppliers to do these to make life easier appeared first on Auto Service World.
Automotive shop coaching services, offered by auto repair shop consultants, can help owners and managers develop leadership skills that foster a supportive environment. Consultants help pinpoint areas of improvement and craft strategies to ensure lasting business success. Is Your Auto Repair Shop Ready for a Game-Changer?
DesRosiers Automotive Consultants has found significant … The post Luxury, mass market vehicle sales diverge appeared first on Auto Service World. While new vehicle sales have seen growth in the first quarter of 2024, there is a more nuanced story happening at the segment level.
In what could be a sign that new vehicle sales might see their hot streak come to an end, March sales were underwhelming, according to DesRosiers Automotive Consultants. per cent year-over-year growth mark can be taken as … The post March sales strong, just not as strong as desired appeared first on Auto Service World.
DesRosiers Automotive Consultants reported that the light truck segment outperformed passenger cars, with overall truck share breaking the 85 per cent mark for the first time. Canadian vehicle preferences continued to trend toward light trucks over passenger cars in 2023.
By mastering these decision-making techniques, you’ll be well-equipped to consult with repair managers and insurance adjustors, ultimately offering clients a more accurate understanding of their options. This skill is essential for making informed recommendations that balance repair costs against the vehicle’s value.
DesRosiers Automotive Consultants reported sales of more than 138,000 units in November, up 21 per cent from the same … The post New car sales accelerate in November appeared first on Auto Service World. The streak of higher new vehicle sales continued last month — and at a higher pace than we’ve seen all year.
DesRosiers Automotive Consultants collaborated with Automotive Aftermarket Retailers of Ontario members to unveil insights into the performance of the Canadian automotive aftermarket … The post Aftermarket expects more growth this year appeared first on Auto Service World.
In the fall, DesRosiers Automotive Consultants reported that Canadians were paying an average transaction price (ATP) of nearly $53,000 at the dealership … The post U.S. While Canadians are seeing new vehicle transaction prices increase, Americans are seeing things trend in the other direction.
DesRosiers Automotive Consultants reported February 2024 new sales were the highest ever for the … The post Will new vehicle sales growth eventually drop off? There has been a recovery in new vehicle sales, an important signal for the future of the automotive aftermarket. But how much longer can it last?
DesRosiers Automotive Consultants reported sales of 1,664,000 units last year, a 12 per cent increase from the fewer than 1.5 After a disappointing end to 2022, Canadian new vehicle sales in 2023 saw a solid rebound. million in 2022. The … The post How much new vehicles sales increased last year appeared first on Auto Service World.
New vehicle sales for January 2024 were the highest they’ve been in the last couple of years, according to DesRosiers Automotive Consultants. Year over year, the gain was about 15 per cent as monthly sales went from about 98,000 in … The post Year starts strong for new vehicle sales appeared first on Auto Service World.
Speaking to the Automotive Aftermarket Retailers of Ontario, Alan Beech, an aftermarket coach and consultant with Beech Consulting, shared insights on how a strong inspection program can lead to higher average repair orders, increased efficiency, and happier technicians.
The business consulting firms recent survey explored the top recruiting obstacles small and midsize businesses (SMBs) are currently facing. Many small businesses are struggling with hiring and that will continue to be a trend in 2025, according to Robert Half.
James Edmondson, research director at consulting firm IDTechEx, wrote in a recent paper that the auto sector is witnessing unprecedented changes with the advent … The post How tech giants could replace traditional OEMs appeared first on Auto Service World.
Customer Consultation and Service Recommendation As a service advisor, you’ll often be the first point of contact for customers bringing their vehicles in for service. You must consult with them, understand their concerns, and gather information about the vehicle.
DesRosiers Automotive Consultants reported gasoline consumption to have passed pre-pandemic levels. Despite remote and hybrid work being an option for a chunk of the working population, the amount of time driving behind the wheel hasn’t fallen by the wayside. And … The post Remote work is up. So is miles travelled.
And while August 2024 new vehicle sales were up compared to the same time last year — DesRosiers Automotive Consultants reported growth of 5.6 The consultancy isn’t quite sure. While numbers rebounded above pandemic stats, they still sit below pre-pandemic data. The seasonally adjusted annual rate (SAAR) for August 2024 reached 1.81
However, the picture has brightened, according to DesRosiers Automotive Consultants. Talk with shop owners and jobbers and many will tell you they’re still struggling to find staff.
DesRosiers Automotive Consultants reported that Canadian new sales numbers came in at 155,249 units, a 19 per cent jump from the same time … The post Hot times for new vehicle sales appeared first on Auto Service World. September proved to be a hot month for new vehicle sales, continuing a streak of year-over-year improvement.
DesRosiers Automotive Consultants reviewed the first quarter of retail sales across the entire automotive industry. The Canadian automotive aftermarket is maintaining its position as a “pillar of strength” and “continues to outperform” according to an analysis recently released.
He then took it upon himself to research the issue further, consulting repair manuals, engine schematics, and online resources. Despite his doubts, Hugo relied on his training and advised his friend to seek a second opinion from a knowledgeable mechanic. The Breakthrough Hugos persistence paid off.
Diagnosis: Don’t panic; consult the owner’s manual to understand the specific warning system of the EV you’re working on. If the light persists, consult the manufacturer’s service recommendations. This infrequent use can trigger a false low brake fluid warning light. Contact ATC Montreal for more information.
We dive deeper into a conversation between managing editor Adam Malik and Vision Mobility’s principal consultant James Carter. Thanks for tuning into the enhanced media segment from the Fall issue of EV World.
Elite provides training, coaching and consulting services for auto repair shop owners and managers. Tom Amero has been appointed as director of operations at Elite Worldwide.
Canadian new light vehicle sales in May 2024 reached 169,000 units, according to DesRosiers Automotive Consultants. It seems pent-up demand for new vehicles is dissipating and new vehicle sales numbers are reaching a level of concern.
DesRosiers Automotive Consultants (DAC), in collaboration with the Automotive Aftermarket Retailers of Ontario (AARO), conducted a survey to understand the sector’s performance and expectations for 2025. The Canadian automotive aftermarket showed resilience in 2024, despite ongoing challenges, according to new survey results.
That driver is facing several criminal counts, and the family is suing the driver, the sales consultant and the dealership. The sales consultant should also be familiar with the vehicle, its features and its capabilities. Are you a sales consultant who loves to talk? Always follow your dealership’s policy.
While there are similarities across brands, critical details differ, making it essential to always consult the OEM guidelines. Following OEM Service Procedures Every EV and hybrid vehicle comes with specific service instructions from its original equipment manufacturer (OEM).
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