AutoFix

NOVEMBER 18, 2024

From increasing profitability to enhancing employee engagement and customer satisfaction, our auto repair shop consulting offers tailored solutions that create a clear path to growth and stability. Unlike generic automotive business coach services, AutoFix Auto Shop Coaching is dedicated solely to the auto repair industry.

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Auto Service World

SEPTEMBER 19, 2024

12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine. He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more.

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Technical Management Service Advisor Consulting 147

Autoflow

NOVEMBER 5, 2024

Headquartered in Richardson, Texas, StoneEagle is committed to providing legendary customer service while continuously expanding its product offerings to meet the evolving needs of the market. For more information, visit www.se-fi.com.

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IT Software Automotive Consulting 52

AutoSuccess

JANUARY 24, 2025

There is a profound need for more informed dealership sales and service staff to meet the expectations of EV owners and shoppers, said Greg Gates, chief operating officer at RockED. This collaboration will help ensure dealership personnel are equipped to serve the demand. 2 For decades, J.D. SM Now, with a strong focus on the EV sector, J.D.

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Service Advisor Consulting Education Retail 52

AutoFix

JANUARY 17, 2025

Difficulty Attracting and Retaining Customers With so many options available to consumers, standing out in the crowded automotive repair industry is essential. If your shop struggles with customer retention or brand visibility, its time to rethink your marketing and customer service strategies.

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Auto Repair Shop Auto Repair Automotive Repair Management 52

AutoSuccess

NOVEMBER 9, 2023

More information about the PRT products can be consulted through customer service, by calling 1-770-238-1611, through their website, www.PRTAutoParts.com. All new items are in stock and ready to ship!” The post PRT Launches 32 New Products on Complete Strut Assemblies appeared first on AutoSuccessOnline.

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Tire Review Magazine

OCTOBER 27, 2023

They want to find the object, get it out, put a patch on and get it going down the road,” says Rich Watts, a consultant with 38 years of experience at Myers Tire Supply. “You’ve then lost that customer because of amber TPMS lights coming on due to improper repairs.”

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Tire Repair Consulting Manufacturing Customer Service 98

AutoSuccess

JANUARY 14, 2025

Since the dealership often handles these repairs under the service contract, it ensures that any needed work stays within the dealerships service drive rather than going to a third-party mechanic. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

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Vehicle Manufacturing Management Customer Service 52

AutoFix

APRIL 19, 2024

As experts in auto repair shop consulting , we understand the common pitfalls that many shop owners face and how to steer clear of them. As auto repair shop consultants, we’ve seen firsthand the impact that neglecting customer relationships can have on a business.

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Auto Repair Shop Auto Repair Consulting Management 52

AutoSuccess

JANUARY 15, 2025

While were known for our tailored F&I solutions, it’s our comprehensive and time-tested services that allow us to step outside of the showroom and impact every corner of a dealership, and it doesnt end there. Partners JM&A and RockED will unveil their game-changing sales enablement program for F&I professionals.

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Consulting Insurance Customer Service Automotive 75

Dent Mechanic Group

SEPTEMBER 28, 2023

Transparent Estimates and Consultations: Reputable specialists offer transparent estimates and thorough consultations. Personalized Customer Service: The importance of personalized customer service cannot be overstated. We pride ourselves in offering a lifetime warranty on all of our work.

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AutoSuccess

JUNE 10, 2024

With over four decades of experience in the automotive industry, Brooks’ journey through the automotive sector goes back to his tenure as a service advisor, service manager and director across various manufacturers. In 2014, he embarked on a mission to redefine fixed operations consulting. The vision was clear.

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Service Advisor Consulting Management Education 52

AutoSuccess

AUGUST 22, 2024

By fostering an accountable culture of confidence, preparation and trust with every customer, service advisors can transcend the divide between mediocrity and excellence, ensuring unparalleled service and customer satisfaction that leads to increased growth for the dealership.

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Institute for Automotive Business Excellence

SEPTEMBER 16, 2021

As a business management coach, I’m often consulted on pricing for automotive shops and get that common question; “Is my price too high?” In an industry that stereotypically lacks customer service and is probably 30% behind other industries in what they charge, I always felt that my clients were getting a great deal.

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Customer Service Consulting Education Vehicle 52

TuneAutos

JANUARY 27, 2023

Clean the car Manually power off Soft reset Recalibrate the cameras Speak with customer service 1. If the error message or strange behavior persists after a soft reset, it may be necessary to consult the vehicle's owner manual or contact Tesla customer service for further assistance.

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AutoFix

FEBRUARY 16, 2024

Leveraging the expertise of an auto repair shop consultant can help you adopt innovative strategies that drive success. Strategies for Enhancing Workflow Efficiency Implementing the right strategies can transform the operations of your auto repair shop, leading to significant improvements in efficiency and service quality.

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Auto Repair Shop Auto Repair Software Management 52

Tire Review Magazine

MAY 20, 2024

For new customers, take the consultative selling approach. Perhaps they were drawn in by advertising, your reputation, or a positive referral. Whatever the case, this is your chance to make a great first impression.

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Consulting Customer Service IT 52

Shop Marketing Pros

NOVEMBER 1, 2023

As we advise our shops to consult with coaches, 20 Groups, and industry experts we felt it was only right to seek advice from some really outstanding coaches in the industry. With customer service as the foundation of internal marketing, I am also advising my clients in the coming year to greatly enhance the employee experience.

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Media Management Automotive Repair Automotive 130

Tire Review Magazine

FEBRUARY 7, 2024

Wallick also told the audience to embrace excellence in all things, meaning to aim higher than average or mediocre in everything, from store cleanliness to customer service. “To level up your business, you’ll need to persist through the resistance that is inevitable in any kind of change,” he said. Take EVs for example.

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Management Finance Consulting Manufacturing 59

RepairSmith

JUNE 11, 2024

But if you’re unsure whether it’s compatible with your car, you can consult a mechanic to verify. Whether you want to upgrade to an AGM battery type or get an old AGM unit replaced, our mechanics from AutoNation Mobile Service can handle it for you. appeared first on AutoNation Mobile Service.

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Wrench

SEPTEMBER 4, 2022

LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. He is known for his exceptional customer service and always works with an outstanding air of professionalism. Alex is a service advisor on the Wrench team.

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Service Advisor Management Customer Service Oil Change 40

Driver's Edge

MARCH 26, 2024

Unusual noises: If you hear strange noises like grinding, squealing, or knocking, it’s best to consult a mechanic. Remember, safety comes first, and when in doubt, consulting a professional auto repair service is the best course of action. Schedule Your Appointment for Service Today!

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Driver's Edge

NOVEMBER 9, 2023

Consider your vehicle’s needs, consult your manufacturer’s recommendations, and ask your mechanic for their input to make an informed decision on which type of oil is best for your specific vehicle. Local drivers trust our team for Dallas oil change services and other preventative vehicle maintenance and auto repair services.

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Oil Change Vehicle IT Engineering 52

CATI

OCTOBER 17, 2024

The skills gained through CATI’s program prepare you to manage fleets, ensure safety compliance, and maintain the integrity of transportation operations across various sectors.

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Transportation Management Consulting Trucking 88