Consulting Customer Service Mechanic 
Automotive Training Centre
DECEMBER 18, 2024
By learning how to evaluate the damage, consult with repair teams, and manage repair costs, students gain firsthand experience overseeing complex operationsan essential trait for future business owners. Successful shop owners know how to listen to their customers, explain repair processes simply, and provide top-tier customer service.
AutoFix
OCTOBER 29, 2024
Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.
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Auto Service World
JANUARY 28, 2025
A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. Make it a story that your customers can understand, appreciate, and trust.
Automotive Training Centre
DECEMBER 29, 2023
Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services. Are you ready to explore service advisor careers ?
Automotive Training Centre
JANUARY 17, 2024
Excellent Service Is Your Secret Weapon as an Auto Body Estimator These days, your reputation as an independent auto body estimator is affected as much by your customer service as by your technical aptitude. Your reputation as an auto body estimator relies equally on customer service and technical skills.
Automotive Training Centre
NOVEMBER 22, 2023
The life of a dent doctor, also known as an auto body technician, is a blend of skill, precision, and customer service. In addition to the hands-on work, this professional also spends time updating records, ordering supplies, and sometimes consulting with insurance companies. Contact ATC Surrey for more information.
Auto Service World
SEPTEMBER 19, 2024
12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine. He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more. The final day on Sept.
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