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A Year Of Bookkeeping Gratitude: Client Wins In 2024

AutoShopOwner

Aside from keeping your finances neat and tidy, we also offer business consulting to help you boost revenue. Training Investments: Clients invested in regular training programs for technicians, service advisors, and office staff. On-going education helps improve customer service, therefore boosting revenue.

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Considering Automotive School? 5 Characteristics Of An Excellent Service Advisor

CATI

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.

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Considering Automotive School? 5 Characteristics Of An Excellent Service Advisor

CATI

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.

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What Would I Say To My Younger Self?

Tomorrow's Technician

I have had my share of epic fails, from financial hardships where food and finances were in short supply, to dealing with crooked people in my employ who decided to liberate funds from my shop for their own gain. But, hey, at least I sought one out at the midpoint and not at the end of my career as a shop owner.

Finance 130
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Recent Cyber Event Is Latest Example Reminding Dealers to Focus on Operational Best Practices, Financial Stability

AutoSuccess

While the F&I office is responsible for managing the financing and insurance aspect of a vehicle purchase, each department touches F&I, including sales and fixed ops, and it’s important that all employees understand their F&I roles and responsibilities.