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Initial Contact Automotive Repair Sales

FastTrak Auto Shop Management Systems

Following are areas that can be explored at the initial point of contact: Offer Previously Recommended Services – At the point of contact (quote, appointment or check-in) previously recommended services should be reviewed with the customer. The Auto Repair Shop Software being used should prompt the service advisor to do this.

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5 Ways to Boost Your Shop’s Average Repair Order

Autoflow

Ideally, you upsell more services. With Autoflow’s digital vehicle inspection software, you get an innovative tool to optimize ARO by streamlining processes and improving customer communication. So, how do you make it grow? To do this, you must first win over customer trust with transparency. Words can’t describe the impact.

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Labor Day 2022

Wrench

Zach is a service advisor for Wrench. Sam is a Service Advisor with Wrench. Alex is a service advisor on the Wrench team. His coworker that nominated him said: "By the end of every consultation, he's managed to help me and put a smile on my face and the customer's face as well!

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Toyota of Murfreesboro Exceeds Customer Expectations with Automated Inspection Lane 

AutoSuccess

Thomas was no stranger to the Coats brand before learning more about the inspection lane, as he’d previously had Coats wheel service equipment, and was drawn to the Coats advanced inspection system. Thomas worked closely with the Coats team, including Senior Product Manager Kyle Harris, from consultation to install.