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3 Customer Service Best Practices To Apply After Auto Parts Training

Automotive Training Centre

Customers today have access to a wide range of options and resources to research, compare, and make informed decisions, so the role of exceptional customer service cannot be understated. This shift has propelled customer service to the forefront of business success.

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3 Signs You’d Make A Great Warranty Administrator After Service Advisor Training

Automotive Training Centre

Effective Warranty Administrators are vital in handling issues related to product warranties, applications, and claims, a significant part of a company’s operations and customer service efforts. Warranty Administrators often liaise between customers, service departments, and manufacturers.

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Maximize Your Scan Tool

Tomorrow's Technician

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. It’s excellent customer service. Most monitors are pass or fail.

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How To Grow Auto Repair Business

Autoflow

By investing time in customers, you put yourself in a position to bring in even more business. What is digital inspection software? Comparatively, digital vehicle inspection software allows a tech to take photos and videos of the car on the hoist. He or she then shares it seamlessly with all staff and the customer.

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The Power of Automotive Text Messaging: How to Use it to Improve Your Auto Shop

Autoflow

With platforms like Autoflow’s digital vehicle inspection (DVI) software, auto repair shops deliver convenience while showcasing their expertise. That way, customers can see what work is done, then get on with their busy days. To view or send inspection reports, click the orange DVI button to open and review the document.