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MPA Releases ‘Part Smart’ Training Videos

Brake & Front End

For additional learning, MPA has created a Starting and Charging 101 landing page ( [link] ) featuring FAQs and downloadable resources. Viewers will learn essential maintenance tips to ensure the longevity and reliability of these components, as well as basic troubleshooting procedures to identify potential issues.

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Royal Administration Services Implements Autoflow’s iDVI (Instant Digital Vehicle Inspection) to Expedite the Warranty Claims Inspection Process

Autoflow

Compared to traditional inspection methods, which may take days, frustrate customers, and accumulate costs, Autoflow’s iDVI completes inspections in just a few simple steps within minutes and at a fraction of the cost. For more information about Royal Administration Services, please visit [link].

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Maximize Your Scan Tool

Tomorrow's Technician

Just because your scan tool may be connected to it, doesn’t mean that the speed or permissions will allow it to access or download what is necessary for operation. Scan Tool Assistance The subject I’m talking about here is the customer service setup by scan tool manufactures specifically to support their product.

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Benefits of Outsourcing Title Work

AutoSuccess

Have you ever downloaded the title clerk’s training manual from your state DMV? Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service. The role is considered tedious and low paying by many of today’s job candidates’ standards.

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Collision repairers grade 25 carriers high enough for the Insurer Report Card “Honor Roll”

AutoInc.

Among more than 88 auto insurance companies graded by collision repairers in terms of how well they work to ensure quality repairs and customer service, 25 received a “B” or higher to earn a spot on the “Honor Roll” in the 2024 CRASH Network “Insurer Report Card.”

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Mechanic Tablets Boost Auto Repair Capacity and Revenue

Autoflow

Its digital vehicle inspection platform arose from years of real-life experience from people who saw opportunities to make shops run better: Send digital vehicle inspections with diagrams to your customer’s cell phone or email with a click and never miss a response. However, you have to use it right.

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Accelerating Auto Dealership Efficiency: 7 VoIP Trends for 2024

AutoSuccess

AI’s potential applications in VoIP for auto dealers are vast, from swiftly analyzing call data to enhancing customer service chatbots and virtual receptionists. For deeper insights into optimizing VoIP systems and maximizing dealership performance, download the free guidebook – The Complete Guide to VoIP Systems.