Automotive Training Centre

DECEMBER 15, 2023

While formal education is not strictly required, attending a vocational school and going through professional auto detailing training provides a solid foundation. Moreover, soft skills such as customer service, time management, and attention to detail are vital. Lastly, continual learning and adaptation are essential.

Vocational School 261

Vocational School Auto Mechanic Training Education Customer Service 261

Automotive Training Centre

MAY 29, 2024

– Quality Contro l: Ensuring all repair work meets industry standards and customer expectations. – Customer Service : Addressing customer inquiries and complaints, providing estimates, and explaining repairs. – Customer Focus : Prioritizing customer satisfaction and building long-term relationships.

Mechanic 289

Mechanic Auto Mechanic Training Auto Repair Shop Technical 289

Automotive Training Centre

MARCH 14, 2024

A career after service advisor training presents an intriguing intersection of customer service and technical expertise, particularly within the automotive industry. Here, technical skills gained in service advisor training come into play. Are you interested in a service advisor career ?

Service Advisor 264

Service Advisor Technical Auto Mechanic Training Customer Service 264

Automotive Training Centre

APRIL 19, 2024

The responsibilities of a Fixed Operations Manager include managing service operations to ensure high-quality maintenance and repair services, overseeing the inventory and sale of auto parts and accessories, enhancing customer service, monitoring budgets, and leading the team to achieve departmental goals.

Management 264

Management Auto Mechanic Training Automotive Technical 264

Tire Review Magazine

MARCH 8, 2024

So, why would anybody pick Roger’s Tire Service over any other Ag dealer, tire dealer or shop in the Richwood area? Roger says it’s because the competition can’t beat his customer service or his relationship with people in the community. Our customer service is just unmatched by anybody else,” he says. “We

Customer Service 105

Customer Service Trucking Vehicle IT 105

Automotive Training Centre

JUNE 4, 2024

From managing a team of skilled mechanics and ensuring top-notch customer service to handling inventory, ordering parts, and maintaining shop equipment, a shop manager’s responsibilities are diverse and dynamic. It requires strong leadership, excellent customer service skills, and a solid understanding of business operations.

Auto Mechanic Training 298

Auto Mechanic Training Mechanic Management Technical 298

Automotive Training Centre

SEPTEMBER 22, 2023

Engage in Continuous Education and Training The automotive industry, particularly the hybrid and EV sectors, is in a transformative era characterized by rapid technological evolutions. Prioritize Safety and Customer Service Safety takes center stage with the emergence of high-voltage systems in electric vehicles.

Electric Vehicles 264

Electric Vehicles Mechanic Electricity Vehicle 264

Automotive Training Centre

APRIL 25, 2024

Customer Service: Professional detailers often deal directly with clients and must be able to communicate effectively. Physical Stamina: Detailing can be physically demanding, often requiring hours of bending, stretching, and manual labour. Attention to detail is one of the most important auto detailing skills.

Automotive 242

Automotive Auto Mechanic Training Education Vehicle 242

Automotive Training Centre

OCTOBER 9, 2024

How ATC Prepares You for Success Automotive Training Centre’s Collision Estimating Training provides the hands-on, industry-focused education you need to thrive as a fleet rental specialist. Our auto body estimating training program prepares students for success. Are you ready to start Automotive Training ?

Automotive 261

Automotive Vehicle Insurance Management 261

Automotive Training Centre

OCTOBER 15, 2024

How ATC Prepares You for Success in Auto Parts Training At ATC, we pride ourselves on offering an education beyond the basics. You’ll be trained to handle advanced technologies, sustainable practices, and the latest manufacturing trends, all while developing practical skills like customer service, parts management, and shipping logistics.

Manufacturing 279

Manufacturing Electric Vehicles Car Dealership Collision Repair 279

AutoFix

FEBRUARY 13, 2025

Personalized communication has become a crucial factor in building trust, ensuring transparency, and creating long-term customer relationships. For auto repair shop owners, mastering automotive customer service isnt just about answering questionsits about educating customers, setting realistic expectations, and making them feel valued.

Service Advisor 52

Service Advisor Auto Repair Auto Repair Shop Customer Service 52

CATI

DECEMBER 12, 2024

Enhanced Customer Service Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights. Mechanics can explain issues using precise metrics and offer tailored solutions, improving trust and customer satisfaction.

Automotive Repair 97

Automotive Repair Mechanic Automotive Telecommunication 97

AutoFix

OCTOBER 29, 2024

Automotive shop coaching services, offered by auto repair shop consultants, can help owners and managers develop leadership skills that foster a supportive environment. Offer Continuous Training : Providing ongoing education keeps staff engaged and motivated. Recognize Excellence : A culture of appreciation boosts morale.

Auto Repair 98

Auto Repair Auto Repair Shop Consulting Management 98

Automotive Training Centre

JULY 6, 2023

In addition to their technical abilities, a proficient car detailer understands the importance of effective communication and excellent customer service. Through clear communication, they provide accurate assessments of the services required, offering tailored solutions to meet the unique needs of each customer.

Technical 246

Technical IT Auto Mechanic Training Automotive 246

Bolt on Technology

SEPTEMBER 15, 2023

If you want to increase your customer retention and sell more services, then customer education needs to be a priority at your dealership. Informing your customers, whether they're new or have been regulars for years can improve your operations and help you to better meet your goals.

Education 52

Education Trucking Vehicle Car 52

Shop Marketing Pros

NOVEMBER 25, 2024

Your job is to educate and build trust, and that starts with the basics. Action Step: Pick a common issue or question you get from customers and create a piece of content around that. Plus, it humanizes your shop and gives customers a better idea of who’s working on their car. You’ll be surprised how much value it brings.

Auto Repair 130

Auto Repair Auto Repair Shop Media Oil Change 130

AutoFix

SEPTEMBER 19, 2023

A major component in fostering this trust is exceptional customer service. But what does exceptional customer service entail? Bob Farrell, a legend in the service industry, provides a profound and simple answer: “Give them the pickle!” By embracing Bob Farrell’s “Give them the pickle!”

Auto Repair 40

Auto Repair Customer Service Auto Repair Shop Education 40

Tire Review Magazine

MARCH 12, 2025

Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service. It enhances buying power, increases profitability, and standardizes processes for better customer service. And were developing one for service advisors as well, he explains.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59

Brake & Front End

JUNE 20, 2024

MPA has released two new Part Smart training videos recognizing the importance of educating both installers and everyday drivers about vehicle repair.

Master Mechanic 130

Master Mechanic Troubleshooting ASE Parts Replacement 130

AutoSuccess

JANUARY 24, 2025

There is a profound need for more informed dealership sales and service staff to meet the expectations of EV owners and shoppers, said Greg Gates, chief operating officer at RockED. This collaboration will help ensure dealership personnel are equipped to serve the demand. 2 For decades, J.D. SM Now, with a strong focus on the EV sector, J.D.

Service Advisor 52

Service Advisor Consulting Education Retail 52

Autoshop Solutions

NOVEMBER 15, 2023

” The Women in Auto Care community is dedicated to its mission of engaging, educating, and empowering women within the auto care industry through conferences, networking, scholarships, education, data, awards, and more. “The whole team, from design and account reps to customer service, are all a delight to work with.

Automotive 98

Automotive Tire Rotations Education Media 98

AutoSuccess

JUNE 20, 2024

The car, with a 3-year lease, was generously donated by Headquarter Toyota to honor Osborne’s exceptional contributions to education. Her impact has resonated in Miami-Dade County’s educational landscape. Under her leadership, LHTC boasts a job placement rate of 91% and a licensure rate of 100%.

Education 52

Education Car Technical Customer Service 52

Tire Review Magazine

JUNE 7, 2024

His father took over the business when Cole was just 5 years old, and that’s when his education in the industry began—washing the white letters off of tires. From there, gradually Dad would bring me inside to tackle customer service.” That’s all we did on Saturdays: go to work with Dad.

Management 105

Management Education Customer Service IT 105

Auto Service World

AUGUST 24, 2024

Entrepreneurs juggle multiple roles, from product development to customer service, necessitating a versatile skill set to keep the business afloat and thriving. Strategic planning is critical for those aspiring to fuel their business’s growth.

Management 130

Management Finance Education Customer Service 130

Tomorrow's Technician

NOVEMBER 1, 2023

We’re eager to keep educating drivers about all-weather tires, and we encourage tiremakers and dealers to join us in that effort. Our industry continues to make important advancements in driving safety. But those breakthroughs are only as effective as our ability to talk to drivers about them.

Education 130

Education Manufacturing Customer Service 130

Tire Review Magazine

OCTOBER 10, 2024

“We are thrilled to expand our operations in Massachusetts, building on the strong legacy of customer service that has endured at Center Automotive for decades,” said John Quirk, owner and executive chairman of VIP.

Automotive 52

Automotive Education Customer Service IT 52

Tire Review Magazine

OCTOBER 10, 2024

“We are thrilled to expand our operations in Massachusetts, building on the strong legacy of customer service that has endured at Center Automotive for decades,” said John Quirk, owner and executive chairman of VIP.

Automotive 52

Automotive Education Customer Service IT 52

Mechanics Direct

JUNE 30, 2024

Ask About Continuing Education: The automotive industry has a lot of advancements and changes in technology and ways of repairing different car models. An experienced technician should be able to update himself on these changes with continuing education and training. Has the technician received any recent certification?

Mechanic 52

Mechanic Automotive Service Excellence Automobile Education 52

Institute for Automotive Business Excellence

SEPTEMBER 16, 2021

In an industry that stereotypically lacks customer service and is probably 30% behind other industries in what they charge, I always felt that my clients were getting a great deal. Sure, we were one of the higher-priced shops in town, but we provided top notch customer service and value that our lower-priced competitors did not.

Customer Service 52

Customer Service Consulting Education Vehicle 52

CATI

AUGUST 29, 2024

In addition to technical skills, auto body technician training programs often include instruction in customer service and business practices. Since technicians frequently interact with customers, understanding how to communicate repair needs and manage customer expectations is an important part of the job.

Collision Repair 74

Collision Repair Repaints Technical Vehicle 74

AutoSuccess

JUNE 10, 2024

Brooks references a recent Cox Automotive survey that revealed 30% of service work is being done at franchise dealers. In 2021, service work at franchise dealers was at 35%. He believes the decrease comes from a lack of focus on customer service. “My They don’t make the customers feel special.”

Service Advisor 52

Service Advisor Consulting Management Education 52

AutoInc.

NOVEMBER 17, 2023

The Automotive Management Institute (AMi) , the industry’s leading provider and collaborator of management education for automotive collision and mechanical service repair professionals, is proud to announce that our 2023 Graduation was held live at Foundations Training Expo at Daytona Speedway on Saturday, Nov.

Education 52

Education Management Mechanical Repairs Mechanic 52

AutoSuccess

MAY 2, 2024

When possible, bring in a vendor representative to train and educate your employees. Timely Deliveries In order for you to meet your obligations and provide excellent customer service, you need to have the tools you need delivered on time. That way, everyone understands how to use the new product.

Automotive 98

Automotive Management Education Customer Service 98

Advanced Technology Institute

OCTOBER 14, 2019

Formal Education: The Key to Success in the Heavy Vehicle Industry Driving, operating, and maintaining heavy vehicles require a lot of knowledge. How does formal education improve your job performance? Formal education is the key to working with a variety of heavy vehicles. Safety first. Makes maintenance easier.

Vehicle 52

Vehicle Education Hydraulics Mechanic 52

Autoflow

NOVEMBER 3, 2023

First, develop a structured training program that covers safety protocols, customer service and technical skills. Next, reinforce your auto shop quality controls with continuous education and certifications to keep your staff’s skills updated. #3: Now, no one has any excuses to fall short.

Auto Repair Shop 105

Auto Repair Shop Auto Repair Oil Change Automotive Repair 105

Auto Service World

OCTOBER 19, 2024

Verify Positive Customer Reviews Customer reviews, accordingly, allow one to see how others fared with the shops they contracted. Good reviews may tell about reliability, quality of work, and customer service; bad ones show possible red flags. Consistently good reviews mean a good shop with happy customers.

Auto Body Shop 130

Auto Body Shop Vehicle Collision Repair Body Repair 130

Shop Marketing Pros

JUNE 9, 2023

Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. You need to educate them on taking care of their car.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130