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In the world of automotive care, two different verticals often coexist: collision repair and generalrepair. While traditionally separate entities, a growing trend is emerging – the amalgamation of collision and generalrepair shops under one roof.
The old proverb walk a mile in their shoes applies to advising customers about shocks and struts. If you just sell them shocks and struts, you are asking the customer to exchange money for a parts and service. Advising and educating a customer about the condition of their car or truck is easy.
As you gain experience in the field, make a point to network with industry professionals and foster strong relationships with customers. A solid reputation for quality work and excellent customerservice will set the stage for future business success. Your business plan will serve as the blueprint for your auto repair shop.
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