Customer Service Education Oil Change 
Auto Service World
SEPTEMBER 24, 2024
Oil changes are the top maintenance procedure ignored by many drivers. Many individuals feel they are too busy, that oil changes are too expensive or that it doesn’t affect their car’s performance. As auto industry professionals, it’s important to reiterate the importance of regular oil changes to consumers.
Shop Marketing Pros
NOVEMBER 25, 2024
What might seem basic to you—like how to maintain a car or when to get an oil change—can be brand-new information for your customers. Your job is to educate and build trust, and that starts with the basics. Plus, it humanizes your shop and gives customers a better idea of who’s working on their car.
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Tire Review Magazine
MARCH 12, 2025
Landscaping and cleaning was my start, and through work ethic and proving that I wanted to learn more, I was then allowed to work on tires and then oil changes. Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service. I had some really good mentors along the way.
Autoshop Solutions
NOVEMBER 15, 2023
” The Women in Auto Care community is dedicated to its mission of engaging, educating, and empowering women within the auto care industry through conferences, networking, scholarships, education, data, awards, and more. “The whole team, from design and account reps to customer service, are all a delight to work with.
Autoflow
NOVEMBER 3, 2023
First, develop a structured training program that covers safety protocols, customer service and technical skills. Next, reinforce your auto shop quality controls with continuous education and certifications to keep your staff’s skills updated. #3: Now, no one has any excuses to fall short.
Shop Marketing Pros
JUNE 9, 2023
Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. In direct mail, you’re promoting an oil change special.
Auto Service World
MARCH 6, 2025
Digital touchpoints offer one way for shops to deliver even better customer service. For example, self-serve kiosks or tablets can speed up customer check-ins and help build more robust, easily searchable digital records.
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