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How Automotive Technology Retail Companies Are Testing Generative AI

Automotive Training Centre

This technology allows machines to produce content and solutions traditionally created by humans, significantly impacting automotive technology retail companies, including Tekion, TrueCar, Cox Automotive, and Car Now. AI chatbots, for instance, can handle customer inquiries, schedule appointments, and provide customized maintenance tips.

Retail 261
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Considering Auto Parts Training? Discover the Latest Manufacturing Trends

Automotive Training Centre

Whether working in new car dealerships or retail repair facilities, becoming proficient in sourcing and advising on EV parts will make you an invaluable asset in this growing sector. How ATC Prepares You for Success in Auto Parts Training At ATC, we pride ourselves on offering an education beyond the basics.

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RockED Joins Forces with J.D. Power

AutoSuccess

There is a profound need for more informed dealership sales and service staff to meet the expectations of EV owners and shoppers, said Greg Gates, chief operating officer at RockED. This collaboration with RockED enables the industry to keep pace with the evolving EV market, stated Stewart Stropp, vice president of automotive retail at J.D.

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How Independent Tire Dealers Are Standing Up To Their Biggest Competitors

Tire Review Magazine

When asked who their toughest competitor is, 30% of independent tire dealers pointed to national tire retail chains, followed by other local independent dealers at 21%. Dealers are also feeling competition from big box retailers, with 14% citing them as the top competitor.

Retail 52
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The Smart Shift: How Dealerships Are Slashing Processing Costs

AutoSuccess

Customers appreciate the clarity regarding payment methods and associated costs. Moreover, the savings accrued from lower processing fees can be reinvested into other areas of the dealership, such as customer service, marketing and inventory expansion. Navigating Consumer Perception Clear communication is paramount.

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Rita Case Receives Lifetime Achievement Award from National Association of Minority Automobile Dealers

AutoSuccess

Regardless of gender identity, sexual orientation, race, ethnicity or religion, you can sell cars if you have a positive attitude, education, confidence and perseverance,” said Case. The company is one of America’s most respected retail automotive brands, with 12 dealerships throughout South Florida and Atlanta.

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Point S achieves 60% of five-year expansion goals after one year

Tire Review Magazine

As for member communication, Point S will emphasize annual planning with partners, providing a promotional calendar 12 months in advance and feature store call-downs from the Customer Service Representative (CSR) team. Regina Fleming, Point S services and solutions architect, presented Point S’s new website, which went live Jan.