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Eldon Bornn and Tiffany Favelle are the new owners of Elmac Auto Electric Ltd., Operating under the Bumper to Bumper banner, the store provides automotive parts, tools, accessories and DC electrical equipment testing and servicing. a Bumper to Bumper auto parts store in Red Deer, Alta.
Today, technology integration has reached new heights with the development of electric and hybrid vehicles, advanced driver-assistance systems (ADAS), and the exploration of autonomous driving. Programs at our auto mechanic school cover modern electric vehicle systems.
Service advisors had the chance to take classes on topics like customerservice and selling strategies. Technicians were whisked away for sessions, some day-long, on the latest challenges theyll face under the hood, as well as training for ADAS and electric vehicles.
The future looks bright for hybrid and electric vehicles and, by extension, hybrid and electric vehicle mechanics. In today’s rapidly evolving automotive landscape, hybrid and electric vehicles (EVs) are no longer a niche market. In addition, you are keeping to safety standards to ensure you keep your customers safe.
This capability not only saves time but also builds trust between mechanics and customers, as transparency in diagnostics becomes a standard expectation. Students learn how to navigate complex systems, analyze data from diagnostic tools, and repair modern vehicles with precision.
Many of these features require knowledge of integrated vehicle networks like CAN bus systems, advanced driver-assistance systems (ADAS), and hybrid or electric components. During auto mechanic training , youll build foundational skills in diagnostics and electrical systems.
Formal auto mechanic training offers a faster, structured approach to mastering essential skills Certification and Licensing Requirements in Canada To work as an automotive service technician in Canada, most provinces require certification.
A career as an auto parts specialist is a fantastic choice if you love the automotive world and want to combine technical knowledge with customerservice skills. Employers in the automotive industry are looking for candidates who can efficiently manage inventory, help customers, and work well in a fast-paced environment.
Key aspects of your technical knowledge to highlight include: Understanding Vehicle Systems : Show that you have a solid grasp of various vehicle systems, such as the engine, transmission, braking, and electrical systems. Excellent customerservice skills are vital, as you’ll discover in auto parts training.
In the late 1990s, engineers and OEMs predicted a future where 42-volt electrical architecture would be a standard feature on all new vehicles. This high-voltage system was a solution for the power required for loads such as electric power steering. It is what made electric power steering possible with 12-volt systems.
As the automotive industry evolves with advancements in electric and hybrid vehicles, the role of a mechanic is also shifting, requiring a continuous update of skills and knowledge. Their work goes beyond mere tinkering; they ensure that vehicles operate safely and efficiently, using mechanical knowledge and technical skills.
This will likely come in one of two variants surge brakes and electric brakes. Electric brakes use an electronic control unit to activate and control the electric brakes on the trailer.
Trend 1: The Rise of Electric Vehicle (EV) Components With the global push for greener technology, electric vehicles (EVs) are becoming more popular. Beyond electric vehicles, advancements in manufacturing techniques like 3D printing are also reshaping the industry. Are you ready to start automotive training ?
– Quality Contro l: Ensuring all repair work meets industry standards and customer expectations. – CustomerService : Addressing customer inquiries and complaints, providing estimates, and explaining repairs. – Inventory Management : Overseeing the ordering and stocking of parts and supplies.
This service offers a convenient and often cost-effective alternative to traditional taxis and provides flexible employment opportunities for drivers. Scooter-Sharing : Scooter-sharing services offer electric scooters for short trips. Bird is a leading provider in this space.
From managing a team of skilled mechanics and ensuring top-notch customerservice to handling inventory, ordering parts, and maintaining shop equipment, a shop manager’s responsibilities are diverse and dynamic. It requires strong leadership, excellent customerservice skills, and a solid understanding of business operations.
Today’s mechanics are tech-savvy professionals who must understand a vehicle’s complex systems, from traditional engines to electric and hybrid technologies. Their responsibilities have grown from simple mechanical repairs to include electronic systems diagnostics, preventive maintenance, and service advice.
What You’ll Do : Your tasks might involve engine rebuilding, repairing vintage electrical systems, restoring bodywork and interiors, and ensuring classic cars purr back to life in all their glory. What You’ll Do : You’ll handle routine maintenance, diagnose and repair various issues, and provide excellent customerservice.
From the rise of electric vehicles to the integration of artificial intelligence into vehicles, the landscape is evolving at an unprecedented pace. Exceptional CustomerService In automotive sales, exceptional customerservice isn’t just a luxury; it’s a necessity.
Digital Multimeters: These versatile tools measure voltage, current, and resistance in electrical circuits, aiding in identifying electrical faults. Communication Skills: Conveying technical information clearly and concisely to customers with varying levels of automotive knowledge is crucial.
Enhanced CustomerService Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights. Mechanics can explain issues using precise metrics and offer tailored solutions, improving trust and customer satisfaction.
Tesla’s dominance in the EV market has been a double-edged sword for the company: On one hand, they have the top market share in North America; on the other, their vehicle owners are plagued by long wait times and dissatisfied customerservice.
Additionally, the rising popularity of hybrid and electric luxury vehicles offers another avenue for specialization. Customer Interaction and Expectations Working with luxury vehicles often involves providing an elevated level of customerservice. CATIs hands-on auto mechanic training helps students develop soft skills.
Our journey begins in Southern California at MPA, where CEO Selwyn Joffe explains how his company has become a leader in producing high-quality rotating electrical parts, with a strong focus on triple testing to guarantee reliability. Our next stop on the road to AAPEX takes us to XL Parts in Houston.
Our journey begins in Southern California at MPA, where CEO Selwyn Joffe explains how his company has become a leader in producing high-quality rotating electrical parts, with a strong focus on triple testing to guarantee reliability. Our next stop on the road to AAPEX takes us to XL Parts in Houston.
manufacturing jobs, aims to produce battery cells for commercial electric vehicles starting in 2027. She highlighted the venture’s commitment to driving economic growth in Mississippi while expanding their customerservice capabilities. This joint venture, expected to create over 2,000 U.S.
These oxidized molecules like to stick together because they are electrically charged. When transmission fluid is exposed to extreme temperatures, the long chemical chains of the hydrocarbon base stock are damaged when they bond with oxygen. So, instead of a nice long chain, they look like balls of wadded-up molecules that can be very sticky.
Techs will need access to new OEM manuals and guidelines that include: Electric vehicles (EVs), hybrids, and hydrogen-powered vehicles. OEM Maintenance Schedules to boost customerservice and revenue. Safe and Secure Payment Processing Methods designed to increase profits and customer satisfaction. Lane Departure Warning.
Cooling system service. Electrical System Repairs: Diagnosing and repairing electrical issues. Such as faulty sensors, wiring problems, and electrical component failures. State-of-the-Art Equipment: We utilize the latest diagnostic tools and equipment for accurate and efficient service. rating out of 5.0
Cooling system service. Electrical System Repairs: Diagnosing and repairing electrical issues. Such as faulty sensors, wiring problems, and electrical component failures. State-of-the-Art Equipment: We utilize the latest diagnostic tools and equipment for accurate and efficient service. Timing belt replacements.
Rove, a local developer of full-serviceelectric vehicle (EV) charging centers, recently announced the company is redefining the public charging experience with the opening of its first center in Santa Ana, California. “Our team set out to create more than just a charging station.
Cooling system service. Electrical System Repairs: Diagnosing and repairing electrical issues. Such as faulty sensors, wiring problems, and electrical component failures. State-of-the-Art Equipment: We utilize the latest diagnostic tools and equipment for accurate and efficient service. rating out of 5.0
In our program, you’ll get to work on various car makes and models, servicing everything from wheels and tires to electrical systems. This experience allows you to hone the skills necessary for servicing vehicles in real-world situations. See the full discussion here: Are you ready to start automotive school ?
Cooling system service. Electrical System Repairs: Diagnosing and repairing electrical issues. Such as faulty sensors, wiring problems, and electrical component failures. State-of-the-Art Equipment: We utilize the latest diagnostic tools and equipment for accurate and efficient service. rating out of 5.0
Ford Pro, the commercial division within Ford Motor Company , and Xcel Energy , national clean energy provider, announced what they said is a “unique collaboration” to support the deployment of 30,000 electric vehicle (EV) charging ports in Xcel Energy service territories across the U.S. the companies said.
Cooling system service. Electrical System Repairs: Diagnosing and repairing electrical issues. Such as faulty sensors, wiring problems, and electrical component failures. State-of-the-Art Equipment: We utilize the latest diagnostic tools and equipment for accurate and efficient service. rating out of 5.0
We all have a cache of stories involving weird, wacky and downright strange customerservice requests, but the majority of them can be traced back to mechanical failure and/or human error. Claims in Germany, Switzerland and Belgium are equivalent to $60 million annually!
Great leaders understand how to motivate people and they understand customerservice. So you look after your customers, you look after your business and youll have a great business. Kuczynski believes that great leaders understand how to motivate people and prioritize customerservice.
Cooling system service. Electrical System Repairs: Diagnosing and repairing electrical issues. Such as faulty sensors, wiring problems, and electrical component failures. State-of-the-Art Equipment: We utilize the latest diagnostic tools and equipment for accurate and efficient service. rating out of 5.0
From the introduction of new car models to the emergence of electric and self-driving vehicles, change is the only constant. CustomerService Is at the Heart of Automotive Sales Training Automotive sales is not just about selling a vehicle; it’s about building relationships. Contact CATI for more information.
This includes familiarity with engines, transmissions, brakes, electrical systems, and more. CustomerService and Problem-Solving Skills Working in auto parts often involves interacting with customers, whether they are individual vehicle owners or professionals in the automotive repair industry.
With AI handling the heavy lifting, your service team can free up valuable time to focus on what matters most: providing exceptional customerservice and building trust and rapport with that customer so they leave in a happier state than when they dropped off their vehicle.
Power has been at the forefront of customer behavior analysis, guiding customer-facing strategies with flagship studies like the Initial Quality Study (IQS), SM CustomerService Index (CSI) Study SM and the Sales Satisfaction Index (SSI) Study. 2 For decades, J.D. SM Now, with a strong focus on the EV sector, J.D.
Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Powers 2025 U.S.
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