Auto Service World

SEPTEMBER 19, 2024

He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more. He outlined expectations for techs and service advisors — but also what they expect from their boss. The final day on Sept.

Technical 147

Technical Management Service Advisor Consulting 147

Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. It’s excellent customer service.

Engineering 130

Engineering Customer Service Check Engine Light Electronics 130

Brake & Front End

NOVEMBER 21, 2023

These differentials can act like a locking limited-slip or open differential with only a change of the electronically controlled clutches. The differential control module makes corrections by determining where the driver wants to go and where the vehicle is going to make a correction.

Hydraulics 130

Hydraulics Trucking Manufacturing Vehicle 130

AutoSuccess

APRIL 9, 2024

The conversation reveals how Dealer Pay facilitates seamless transactions through mobile payments, wireless payment terminals and integrated dealership management systems (DMS), significantly enhancing the customer service experience and operational efficiency.

Service Advisor 52

Service Advisor Oil Change Customer Service Management 52