Auto Service World
DECEMBER 5, 2024
The study found that 47 per cent of used shoppers considered a new vehicle, while 36 per cent of new car shoppers entertained the option of a pre-owned vehicle. Price remains crucial in the car buying process, yet excellent customer service can be more significant.
Autoflow
MAY 25, 2023
Furthermore, clients can complete the beginning to end customer service experience with our follow-up and review features after the visit.” To learn more about implementing Autoflow’s marketing module and how it can impact your business and customer service, visit [link] or call (469) 202-4090.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
AutoSuccess
MAY 3, 2024
That might make for compelling entertainment, but in reality, AI does not have to be the villain. Whereas in automotive, AI targets answering questions about vehicle features and connecting customer calls to sales representatives. AI is actively utilized in many other industries, ranging from healthcare to financial services to retail.
Automotive Management Network
APRIL 15, 2021
Pent up demand for a normal life and more normal socializing and entertainment is high. When the economy improves, though, that’s the time to make sure your customers understand why they chose you – because you are the best. And they will only be persuaded by consistently excellent customer service over time.
Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop.
Expert insights. Personalized for you.
130 
Let's personalize your content