Customer Service Entertainment Vehicle 
Auto Service World
DECEMBER 5, 2024
A significant driver for 31 per cent of used buyers and 33 per cent of new buyers is replacing an aging vehicle. Within three months, both new and used vehicle shoppers typically complete their purchase, often engaging in cross-shopping. Consumers predominantly use online automotive marketplaces like AutoTrader.ca.
Autoflow
MAY 25, 2023
Furthermore, clients can complete the beginning to end customer service experience with our follow-up and review features after the visit.” To learn more about implementing Autoflow’s marketing module and how it can impact your business and customer service, visit [link] or call (469) 202-4090.
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AutoSuccess
MAY 3, 2024
That might make for compelling entertainment, but in reality, AI does not have to be the villain. Whereas in automotive, AI targets answering questions about vehicle features and connecting customer calls to sales representatives.
Automotive Management Network
APRIL 15, 2021
Pent up demand for a normal life and more normal socializing and entertainment is high. This meant large expenditures for cleaning auto shops and new procedures for sanitizing vehicles in an attempt to keep everyone safe. And they will only be persuaded by consistently excellent customer service over time.
Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop. He has a point.
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