Automotive Training Centre

JUNE 20, 2024

How to Find Jobs : Network with local performance shops, attend car shows and racing events, and showcase your passion and knowledge online through forums and social media. What You’ll Do : You’ll handle routine maintenance, diagnose and repair various issues, and provide excellent customer service.

Mechanic 208

Mechanic Auto Mechanic Training Customer Service Troubleshooting 208

Tire Review Magazine

JUNE 30, 2023

Michelin ONCall , the company’s emergency roadside service program, has exceeded 2.5 million breakdown events since its inception in 2009. Breakdown Events appeared first on Tire Review Magazine. The post Michelin ONCall Records 2.5M

Customer Service 52

Customer Service Mechanic IT 52

Solera

AUGUST 8, 2023

Provide excellent customer service: This includes your parts and service departments if you have them. Customers remember the image you portray everywhere, so be sure that customer service runs through your culture. Be sure to list your vehicles and have good, professional-looking photos.

Car Dealership 130

Car Dealership Car Finance Customer Service 130

Solera

OCTOBER 15, 2024

Your USP is your secret weapon, giving customers a compelling reason to choose your dealership over your competitors. Whether it’s personalized customer service, unique vehicle offerings, or community involvement, carve out a niche that sets you apart from the more prominent players.

Customer Service 130

Customer Service Automotive Marketing Auto Market Retail 130

Tomorrow's Technician

JUNE 30, 2023

They have fantastic customer service, and he’s a really good guy who helps us out all the time.” While Paul wasn’t quite ready to race at the event this year, Wicklund was eager to test out the new setup. Distinguishing this 6.7L Then, of course, we got LinCo’s own valve cover, which I really like.”

Engineering 130

Engineering Trucking Customer Service IT 130

Tomorrow's Technician

JANUARY 29, 2024

Scan Tool Assistance The subject I’m talking about here is the customer service setup by scan tool manufactures specifically to support their product. It’s excellent customer service. The crankshaft rotational velocity and acceleration are compared in the event of a power loss from a cylinder.

Customer Service 130

Customer Service Engineering Check Engine Light Electronics 130

Brake & Front End

NOVEMBER 4, 2024

Some advanced scan tools record values and replay questionable events. Advantages You can use a scan tool on a test drive. It shows the WSS values as the ABS module interprets them. Can pull freeze frame data for some ABS codes. You can read and erase WSS codes.

Vehicle 188

Vehicle Customer Service Trucking IT 188

Tire Review Magazine

MARCH 13, 2024

The event brought together representatives from across the organization, including sales, store managers, regional leaders, corporate department heads and executives. McCarthy Tire said the meeting focused on three key areas: serving the customer, enhancing leadership skills and living the McCarthy Tire company culture.

Customer Service 52

Customer Service Management Trucking IT 52

Tire Review Magazine

MARCH 13, 2024

The event brought together representatives from across the organization, including sales, store managers, regional leaders, corporate department heads and executives. McCarthy Tire said the meeting focused on three key areas: serving the customer, enhancing leadership skills and living the McCarthy Tire company culture.

Customer Service 52

Customer Service Management Trucking IT 52

Tire Review Magazine

JUNE 7, 2024

From there, gradually Dad would bring me inside to tackle customer service.” His leadership philosophy also extends beyond the workplace, as he is active in his local chambers of commerce, Habitat for Humanity, and supports local schools and events.

Management 105

Management Education Customer Service IT 105

AutoSuccess

FEBRUARY 13, 2024

This year’s Women Driving Auto Retail event, hosted in conjunction with NADA Show 2024 in Las Vegas, included the announcements of the initiative’s three inaugural awards. Jimenez knew her experience in customer service, relationship building and hard work would translate to a successful career at a dealership – and she was right.

Retail 81

Retail Telecommunication Management Customer Service 81

CATI

JANUARY 11, 2024

The logistics landscape has challenges, from traffic delays to unforeseen weather events. Effective communication skills help logistics representatives solve problems more effectively and make better decisions under pressure. Coordination of Pickups/Deliveries: Managing the logistics of collecting and delivering goods.

Transportation 81

Transportation IT Customer Service Management 81

AutoInc.

MARCH 6, 2024

When speaking at industry events, local business groups or even with clients, the one thing I’ve noticed over the years is owners under indexing LEADERSHIP for one or more of the following reasons. Don’t allow incentives to sacrifice other areas such as customer service. Don’t attack.

Auto Repair Shop 110

Auto Repair Shop Auto Repair Technical Customer Service 110

CATI

NOVEMBER 9, 2023

The ability to stay organized improves your productivity in the automotive industry and personal life endeavors, from planning events to managing household finances. Customer Service Is at the Heart of Automotive Sales Training Automotive sales is not just about selling a vehicle; it’s about building relationships.

Automotive 70

Automotive Customer Service Management Finance 70

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

AutoSuccess

OCTOBER 17, 2024

The virtual event will welcome dealers, OEMs and software development partners to hear fresh perspectives on how automotive retail continues to adapt to industry trends and what dealers can do to strengthen revenue. CDK will host its fourth annual CDK CONNECT on Tuesday, Oct. 22 at 11 a.m.

Retail 52

Retail Trucking Customer Service Software 52

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96

IT Retail Customer Service Management 96

AutoSuccess

SEPTEMBER 10, 2024

We have a large number of dealers who have been eagerly awaiting this event, and we are excited to see this day arrive.” This streamlined approach allows customers to conveniently schedule appointments, reducing the booking process to under two minutes.

Management 52

Management Customer Service Software Automotive 52

AutoSuccess

AUGUST 9, 2024

In peak seasons, such as during a new car launch or a major sales event, the ability to scale operations without compromising on quality can provide a significant competitive edge. Personalized Customer Experience One of the key advantages of AI is its ability to personalize interactions at scale.

Automotive 98

Automotive Management Customer Service Utilities 98

CATI

NOVEMBER 23, 2023

Showcase your communication skills on your resume by highlighting experiences where you effectively conveyed complex technical information to non-experts, collaborated with team members on projects, or provided excellent customer service. Communication skills are also crucial for a successful auto parts career.

Technical 84

Technical Troubleshooting Electronics Retail 84

CATI

MAY 16, 2024

– Customer Service Skills: Specialists must sometimes interact with customers or clients and possess good communication skills. Additionally, experienced specialists might find opportunities in automotive shows, learning and networking events, and working with high-end and concept cars.

Car Dealership 73

Car Dealership Automotive Engineering Vehicle 73

AutoSuccess

FEBRUARY 19, 2024

This new feature promises to bring unparalleled accuracy to vehicle maintenance and service marketing, eliminating guesswork for dealerships and providing substantially improved customer service experiences. ” This enhancement by Connected Dealer Services is a testament to its commitment to innovation and improvement.

Customer Service 52

Customer Service Vehicle Management IT 52

Tire Review Magazine

FEBRUARY 23, 2024

The Top Shop Award is designed to recognize extraordinary and elite independent tire dealers across the country who exemplify quality, innovation, service excellence and professionalism in all they do. These tire dealers and their stellar teams are always raising the bar of what quality customer service looks like in the tire business.

Customer Service 45

Customer Service IT 45

TuneAutos

JANUARY 27, 2023

Clean the car Manually power off Soft reset Recalibrate the cameras Speak with customer service 1. If the error message or strange behavior persists after a soft reset, it may be necessary to consult the vehicle's owner manual or contact Tesla customer service for further assistance.

Customer Service 52

Customer Service Software Troubleshooting Vehicle 52

AutoSuccess

JUNE 3, 2024

Facilities with private parking, from retail and hospitality to events and community venues, are a key part of the solution, and must be prepared to meet EV driver expectations.” We’re excited to bring our top-tier implementation and maintenance services to this partnership, laying the foundation for a robust and efficient charging network.

Hospitality 52

Hospitality Electric Vehicles Management Electricity 52

Tire Review Magazine

AUGUST 9, 2024

Executives from ZC Rubber and local Mexican officials gave speeches to commemorate the groundbreaking event, which took place on August 6, at the future factory site in Saltillo, Mexico. The company said this will help meet growing demand and increase the speed of product delivery in both the North American and Latin American markets.

Manufacturing 52

Manufacturing Customer Service Electricity IT 52

DRIVE

JULY 8, 2024

As the owner, you’ll need a well-rounded approach that includes excellent customer service, streamlined operations, smart marketing plans and a commitment to always improving your shop – even if it’s making money with a great crew, improvements can be made. Customer Service: Exceptional customer service is crucial.

Insurance 52

Insurance Management Customer Service Media 52

Tire Review Magazine

DECEMBER 8, 2023

campaign coincided with National Tire Safety Week in late June this year and was carried out in awareness events at both SEMA and AAPEX. During a press conference at AAPEX, the group’s message was simple: Updating TPMS tool software allows techs to prevent TPMS service issues and avoid unnecessary delays, leading to better customer service.

Software 52

Software Technical Manufacturing Customer Service 52

AutoInc.

JULY 30, 2024

Talk to your employees, friends and family, and current customers. Are they familiar with these vehicle customization services? What does the local market look like for each of these services? With one new vehicle customization service in place, the addition of a second one will be that much easier.

Vehicle 52

Vehicle Automotive Customer Service Technical 52

Dent Mechanic Group

JULY 10, 2024

Consider factors such as experience, customer service reviews, and warranties offered by each repair shop. If shelter isn’t available, use car covers or blankets to minimize exposure during severe weather events. Whenever possible, park your vehicle in a covered garage or carport to shield it from hail damage.

Insurance 52

Insurance Mechanic Vehicle Customer Service 52

Auto Service World

SEPTEMBER 28, 2024

Highlight what sets your business apart—whether it’s exceptional customer service, specialized skills, or innovative offerings. Community Engagement : Host events or workshops to build rapport with locals. Referral Programs : Encourage satisfied customers to refer friends.

Auto Repair 130

Auto Repair Insurance Transportation Media 130

AutoInc.

NOVEMBER 17, 2023

In addition to our LMS, we still accredit hundreds of courses at Live Instructor-Led training events and expos all over North America, that takes place year-round! Our world-class Learning Management System (LMS) is now home to over 500 Online Course Offerings for AMi Accreditation, which you can sign up for and access at [link].

Education 52

Education Management Mechanical Repairs Mechanic 52

Autoflow

NOVEMBER 16, 2023

Finally, make sure every staff member understands the value of exceptional customer service in generating referrals. Simple acts like explaining why they need certain regular services creates impressions that last. In other words, find like-minded businesses to amplify your expertise with their customers as well.

Auto Repair 98

Auto Repair Auto Repair Shop Oil Change Automotive 98

AutoFix

JULY 5, 2024

Social media campaigns, Google ads, or local community events can boost your visibility. Whether it’s technical training or customer service workshops, a well-trained team can significantly improve your shop’s performance. Invest in Training: Equip your team with the latest skills and knowledge.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Tire Rotations Management 52

Shop Marketing Pros

SEPTEMBER 18, 2023

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop.

Auto Repair Shop 130

Auto Repair Shop Service Advisor Media Auto Repair 130

AutoInc.

MAY 13, 2024

Networking events are a great way to meet other business owners. Can you think of 1 or 2 projects that you’ve been putting off that will improve efficiency, productivity, or customer service? Focus on the activities that will generate revenue.

Customer Service 59

Customer Service IT Automotive 59

Driver's Edge

FEBRUARY 23, 2024

Finding the Right Auto Repair Shop When it comes to finding the right Dallas car repair shop, it's essential to consider a few key factors that can make all the difference in the quality of service you receive. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.

Auto Repair 52

Auto Repair Auto Repair Shop Oil Change Tire Rotations 52