Customer Service Events Service Advisor 
Automotive Training Centre
MARCH 27, 2024
You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.
Auto Service World
SEPTEMBER 19, 2024
They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. The three-day event starting on Sept.
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Tomorrow's Technician
JANUARY 29, 2024
Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. It’s excellent customer service. What are you looking for?
Shop Marketing Pros
AUGUST 6, 2024
They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.
Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop.
Shop Marketing Pros
JUNE 9, 2023
I participate in a lot of Facebook groups, and I teach at a lot of industry events. We (Shop Marketing Pros) will attend 11 industry events this year. Birthdays, anniversaries, and significant life events like having babies and buying houses. The service advisor doesn’t ask for the appointment.
Driver's Edge
FEBRUARY 23, 2024
Finding the Right Auto Repair Shop When it comes to finding the right Dallas car repair shop, it's essential to consider a few key factors that can make all the difference in the quality of service you receive. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.
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