Brake & Front End

NOVEMBER 4, 2024

These sensors were not the most accurate and didn’t start working until the vehicle reached 5 to 7 mph. As vehicles and ABS systems advanced, the wheel speed sensors moved to the knuckles and wheel bearings. These advanced sensors can detect small amounts of movement in the wheels when the vehicle is barely moving.

Vehicle 188

Vehicle Customer Service Trucking IT 188

AutoInc.

JULY 30, 2024

These include vehicle wrapping film, paint protection film and tinted automotive window film. Entry into any of these service areas would require hiring an experienced installer or arranging for a member of your current team to be trained. Shops also install printed wrap films on commercial vehicles for marketing purposes.

Vehicle 52

Vehicle Automotive Technical Customer Service 52

Tomorrow's Technician

JANUARY 29, 2024

That may be easier said than done, because it takes a lot of time to understand both the scan tool and how well it interacts with the vehicles you’re working on, but there are a few factors that can help you dive a little deeper into the functions at your fingertips. It’s excellent customer service.

Engineering 130

Engineering Customer Service Check Engine Light Electronics 130

CATI

NOVEMBER 9, 2023

Although most people walk through the doors of a dealership or showroom to purchase a vehicle, ultimately getting them to sign the dotted lines still requires the talents of a skilled salesperson. From the introduction of new car models to the emergence of electric and self-driving vehicles, change is the only constant.

Automotive 72

Automotive Customer Service Management Finance 72

CATI

MAY 16, 2024

A Showroom Prep Specialist ensures that vehicles are spotless and perfectly tuned to make a strong impression on potential buyers and car enthusiasts. The primary duties involve cleaning, polishing, and detailing vehicles to showroom standards, beyond typical car wash or quick detailing services.

Car Dealership 75

Car Dealership Automotive Engineering Vehicle 75

AutoInc.

MARCH 6, 2024

When speaking at industry events, local business groups or even with clients, the one thing I’ve noticed over the years is owners under indexing LEADERSHIP for one or more of the following reasons. Don’t allow incentives to sacrifice other areas such as customer service. Don’t attack.

Auto Repair Shop 110

Auto Repair Shop Auto Repair Technical Customer Service 110

AutoSuccess

OCTOBER 17, 2024

The virtual event will welcome dealers, OEMs and software development partners to hear fresh perspectives on how automotive retail continues to adapt to industry trends and what dealers can do to strengthen revenue. CDK will host its fourth annual CDK CONNECT on Tuesday, Oct. 22 at 11 a.m.

Retail 52

Retail Trucking Customer Service Software 52

CATI

NOVEMBER 23, 2023

Highlight specific training programs, certifications, or hands-on experience that showcase your expertise in handling different types of vehicles and their corresponding parts. This could include connections with colleagues and suppliers or participation in industry events and conferences.

Technical 88

Technical Troubleshooting Electronics Retail 88

AutoSuccess

FEBRUARY 19, 2024

Connected Dealer Services announces a new enhancement to its suite of dealership tools: True Odometer Mileage Reporting for vehicles 2021 or newer. “At Connected Dealer Services, we understand that accuracy means everything in dealership operations,” said Shane Wilson, president of Connected Dealer Services.

Customer Service 52

Customer Service Vehicle Management IT 52

TuneAutos

JANUARY 27, 2023

AEB, or automatic emergency braking, is a safety technology included in many modern vehicles, including Tesla cars. This function uses sensors to anticipate possible collisions and automatically applies the brakes to slow down or stop the vehicle in order to prevent or lessen the impact. ✔ This article has been fact checked.

Customer Service 52

Customer Service Software Troubleshooting Vehicle 52

AutoSuccess

JANUARY 14, 2025

For many automotive dealerships, a significant portion of their revenue and customer loyalty comes not just from the initial sale, but from the services and products offered in the months and years afterward. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

Vehicle 52

Vehicle Manufacturing Management Customer Service 52

Dent Mechanic Group

JULY 10, 2024

Encountering hail damage on your vehicle can be distressing, but knowing the right steps to take can alleviate stress and ensure a smooth repair process. Assess the Damage Following a hail storm, take the time to carefully inspect your vehicle for any signs of damage.

Insurance 52

Insurance Mechanic Vehicle Customer Service 52

AutoSuccess

JUNE 3, 2024

Facilities with private parking, from retail and hospitality to events and community venues, are a key part of the solution, and must be prepared to meet EV driver expectations.” We’re excited to bring our top-tier implementation and maintenance services to this partnership, laying the foundation for a robust and efficient charging network.

Hospitality 52

Hospitality Electric Vehicles Management Electricity 52

Driver's Edge

FEBRUARY 23, 2024

Your vehicle serves as a reliable companion through every season, and it deserves quality care to ensure peak performance year-round. This is especially true in a city such as Dallas, where extreme heat, sudden downpours, and even the rare ice storm pose unique challenges to vehicle maintenance.

Auto Repair 52

Auto Repair Auto Repair Shop Oil Change Tire Rotations 52

Auto Service World

SEPTEMBER 28, 2024

Consider the population’s size, age distribution, and income levels to guarantee a strong customer base. Look for locations with high vehicle ownership rates and minimal competition. Evaluate the local zoning laws and regulations to verify that auto repair services are permissible.

Auto Repair 130

Auto Repair Insurance Transportation Media 130

DRIVE

JULY 8, 2024

As the owner, you’ll need a well-rounded approach that includes excellent customer service, streamlined operations, smart marketing plans and a commitment to always improving your shop – even if it’s making money with a great crew, improvements can be made. This includes the advancement of EV vehicles.

Insurance 52

Insurance Management Customer Service Media 52

Autoflow

NOVEMBER 16, 2023

Go that extra step to make them understand what you’ll repair by offering a digital vehicle inspection. Finally, make sure every staff member understands the value of exceptional customer service in generating referrals. Simple acts like explaining why they need certain regular services creates impressions that last.

Auto Repair 98

Auto Repair Auto Repair Shop Oil Change Automotive 98

Shop Marketing Pros

SEPTEMBER 18, 2023

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop. He has a point.

Auto Repair Shop 130

Auto Repair Shop Service Advisor Media Auto Repair 130

Tire Review Magazine

OCTOBER 4, 2023

The business has 55 Black’s Tire & Auto Service tire and vehicle repair centers in operation across North and South Carolina, and several of these facilities bill themselves as truck and RV repair centers. In a time where most customer service levels have dropped, we try to focus more on that than ever,” Rick says. “If

Apprenticeship 116

Apprenticeship Trucking Automotive Technician Automotive 116

Driver's Edge

MARCH 26, 2024

As a car owner with basic knowledge of vehicles, finding ways to save money on repair and maintenance can be a lifesaver. With the information covered in this article, you’ll be empowered to take control of your auto repair expenses without compromising on the quality of service.

Auto Repair 52

Auto Repair Auto Repair Shop Preventative Maintenance Car 52

The Mechanic Doctor

JANUARY 4, 2024

This could involve working with specific types of vehicles or providing unique services. Implementing strict quality control measures guarantees that every vehicle is in pristine condition when it leaves the workshop. To keep attracting new clients, the business should pay special attention to customer service.

Car 52

Car Management Mechanic Technical 52

Driver's Edge

JULY 3, 2023

You count on your vehicle daily to reliably get where you need to go. Inside your vehicle are various interdependent systems that all work together to transport you to your intended destination. However, most drivers don't think too hard about how it happens or what this process entails. This could be a sign of a serious problem.

Auto Repair 40

Auto Repair Auto Repair Shop Car Auto Repair Services 40

Lyons Garages

SEPTEMBER 2, 2022

It was an email during the week asking about a Cars and Coffee event which made me realise I hadn’t updated the blog in almost a year. Is it just me or has the service industry in Ireland gone to the dogs? I’m convinced that the poor levels of customer service around the place is a side effect of all the vaccinations.

Vehicle 52

Vehicle Apprenticeship Car Mechanic 52

Shop Marketing Pros

JANUARY 29, 2025

Origin of the Episode’s Topic (00:03:13) Kim explains that the episode’s topic originated from a class she taught about hosting events in auto repair shops. Creating a First Impression Checklist (00:04:08) Kim mentions her intention to create a first impression checklist based on customer journey insights.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Service Advisor Media 130

Tire Review Magazine

DECEMBER 11, 2024

Indianapolis-based Best-One of Indy has transformed what could be routine vehicle service into an experience that puts people first, whether those people are customers walking through the door or technicians working in the bay. Since then, the brand has grown into a 285-location tire and service business within 26 states.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

Indianapolis-based Best-One of Indy has transformed what could be routine vehicle service into an experience that puts people first, whether those people are customers walking through the door or technicians working in the bay. Since then, the brand has grown into a 285-location tire and service business within 26 states.

IT 96

IT Retail Customer Service Management 96