CATI

DECEMBER 26, 2024

You must manage finances, market your services, and ensure smooth day-to-day operations. Handling customer service and maintaining relationships. For example, keeping customers informed about repair timelines and providing detailed explanations of the work being done can go a long way in earning their trust.

Auto Body Shop 96

Auto Body Shop Technical IT Collision Repair 96

Autoflow

NOVEMBER 16, 2023

AAGI’s commitment to offering outstanding customer service makes the partnership with Autoflow a perfect pairing. In addition to the virtual claims inspection platform, Autoflow delivers digital solutions for workflow management, communication, vehicle inspections, work orders, quality control, and rewarding customer loyalty.

Customer Service 105

Customer Service Insurance Finance Management 105

Auto Remarketing

NOVEMBER 17, 2023

Other dealers increase their “off the street” marketing and service drive purchases which often turn into two for one deals. Enhanced customer service In a down market, competition intensifies, making excellent customer service a critical differentiator.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

Auto Service World

AUGUST 24, 2024

Entrepreneurs juggle multiple roles, from product development to customer service, necessitating a versatile skill set to keep the business afloat and thriving. Stewardship over finances steers a business clear of pitfalls often accompanying rapid expansion.

Management 130

Management Finance Education Customer Service 130

Autoflow

MARCH 4, 2024

Dallas, TX – Autoflow announces its partnership with CoverageX, a premier service contract provider specializing in vehicle service contracts, home service contracts, and premium financing. For more information about CoverageX, please visit [link].

Finance 96

Finance Management Customer Service Software 96

CATI

DECEMBER 7, 2023

Our Automotive Sales and Administration Diploma program is an excellent place to start your career as it endows students with the product knowledge, budgeting skills, vehicle financing knowledge, and customer service competencies they need to become highly competitive sales and administration candidates.

Automotive 103

Automotive Management Finance Customer Service 103

AutoSuccess

SEPTEMBER 13, 2024

Automotive lenders find that integrating chatbots into their operations offers many benefits, ranging from 24/7 customer service to cost savings and improved customer experiences. Furthermore, generalized models may struggle to recognize and validate the accuracy of responses, leading to customer frustration.

Automotive 52

Automotive Finance Banking Customer Service 52

Tire Review Magazine

JANUARY 16, 2024

Marketing dollars that are earned monthly can be used towards customer retention campaigns, website development, online tire sales tools, training, in-store/digital marketing, and more. Alternative customer financing: TireHub said Plus members can offer an alternative customer financing solution beyond traditional credit cards.

Finance 52

Finance Retail Technical Customer Service 52

Tire Review Magazine

JANUARY 16, 2024

Marketing dollars that are earned monthly can be used towards customer retention campaigns, website development, online tire sales tools, training, in-store/digital marketing, and more. Alternative customer financing: TireHub said Plus members can offer an alternative customer financing solution beyond traditional credit cards.

Finance 52

Finance Retail Technical Customer Service 52

AutoSuccess

SEPTEMBER 3, 2024

During the coronavirus pandemic, inventory was historically low, customers frequently paid above MSRP and financed cars at higher interest rates and for longer periods of time. These circumstances have resulted in many customers being underwater with their pandemic-era purchase, and upgrading vehicles has become financially difficult.

Car 93

Car Software Finance Management 93

CATI

NOVEMBER 9, 2023

The ability to stay organized improves your productivity in the automotive industry and personal life endeavors, from planning events to managing household finances. Customer Service Is at the Heart of Automotive Sales Training Automotive sales is not just about selling a vehicle; it’s about building relationships.

Automotive 74

Automotive Customer Service Management Finance 74

AutoSuccess

DECEMBER 7, 2023

Deals held up in the finance department can be resolved promptly by experienced title clerks. Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service.

Car Dealership 97

Car Dealership Finance Automotive Marketing Customer Service 97

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

AutoSuccess

AUGUST 30, 2024

AI systems can track and analyze customer behavior, such as the type of vehicles they are researching or the features they are most interested in. This information allows the AI to send highly relevant content, whether it’s information about a new model, special financing options or maintenance tips.

Automotive 83

Automotive Finance Management Media 83

AutoSuccess

DECEMBER 11, 2023

1 The analysis also drilled down into six critical categories that impact a brand’s overall rating, including pricing transparency, trade-in experience, transaction speed, financing experience, and business responsiveness to reviews and vehicle inquiries.

Finance 52

Finance Retail Customer Service Automotive 52

Auto Remarketing

NOVEMBER 30, 2023

Transaction speed: Acura, BMW, Porsche and Volvo were the luxury brands cited for exceptional customer service during transactions, while Chevrolet, GMC, Mini and Subaru were recognized for efficiency in the mass-market segment.

Car 59

Car Finance Retail Customer Service 59

AutoSuccess

OCTOBER 25, 2024

With economic forecasts indicating additional rate reductions following the Fed’s recent decision to begin lowering, the auto finance industry is preparing for a likely uptick in refinancing demand. As we approach 2025, auto lenders are keeping a close eye on the reduction of interest rates. The result?

Finance 52

Finance Management Customer Service Electronics 52

AutoSuccess

MAY 21, 2024

Enhanced Competitive Edge By effectively managing processing costs, dealerships can offer more competitive pricing on vehicles, financing options and after-sales services. Customers appreciate the clarity regarding payment methods and associated costs. Navigating Consumer Perception Clear communication is paramount.

Car Dealership 52

Car Dealership Finance Automotive Marketing Management 52

AutoSuccess

NOVEMBER 1, 2024

Rather, complaints often related to getting unwanted products, poor customer service or charges they didn’t think they owed. Fraud is an issue consumers raise in auto and in nearly every credit category: No doubt, fraud continues to rise, and the fraudsters are getting more sophisticated by the day.

Finance 52

Finance Insurance Automotive Management 52

The Mechanic Doctor

JUNE 27, 2023

Financing Your Trucking Company Startup Costs Calculate the costs associated with purchasing or leasing trucks, obtaining licenses, securing insurance, and covering operational expenses. Explore various financing options such as bank loans, government grants, or potential investors who may be interested in supporting your venture.

Trucking 52

Trucking Insurance Finance Transportation 52

AutoSuccess

FEBRUARY 14, 2025

It enhances customer service, speeds turnover, plugs into the major DMS systems, saves time and money and generates customer loyalty. Multiple surveys have shown that about 80% of car buyers would prefer purchasing, financing and insuring their cars be an all-in-one customer experience.

Insurance 40

Insurance Finance Electronics Customer Service 40

AutoSuccess

DECEMBER 9, 2024

A standardized sales process might include a set series of open-ended questions, offering an appraisal at the right moment and a consistent discussion of financing options. Lean Practices for a Modern Dealership Adopting lean practices doesnt stop at physical tasks it extends into communication, decision-making and customer service.

Management 52

Management Finance Automotive Repair Media 52

AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. Customer Retention Challenges : Building and maintaining customer loyalty in a competitive market requires continuous effort and investment.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Technical Management 52

Driver's Edge

SEPTEMBER 8, 2023

Shops with rock-bottom pricing likely won’t offer the ASE-certified mechanics, service warranties , and exceptional customer service you’re looking for when it’s time to set up car preventive maintenance service. Get Repair Quotes Ahead of Time How much will your next car repair or car maintenance service cost?

Auto Repair 52

Auto Repair Preventative Maintenance Car ASE 52

DRIVE

JUNE 5, 2023

Now, they have total control over not only their finances, but the shop as a whole. They strive to give their customers the best quality service possible, which is why they are known for their wonderful customer service by their community. Which is a much different scene to how J & A functions today.

Finance 52

Finance Customer Service Automotive Auto Repair 52

Auto Remarketing

NOVEMBER 2, 2023

Auto dealerships are also embracing new AI tools for enhancing customer service and reshaping how they price their vehicles. By accomplishing this, they can ensure that every price quoted is based upon real-time market fluctuations, diverse financing options, and up-to-date customer trends.

Car Dealership 52

Car Dealership Used Cars Finance Auto Market 52

AutoFix

APRIL 19, 2024

By prioritizing excellent customer service and utilizing customer relationship management tools, you can foster loyalty and keep customers coming back time and time again. Without a solid understanding of your finances, you may find yourself facing cash flow issues and struggling to stay afloat.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Consulting Management 52

AutoFix

SEPTEMBER 19, 2023

The world of auto repair is a dynamic blend of technical expertise, customer service, and business acumen. Clear thinking enables better decision-making, from dealing with a disgruntled customer to deciding on investment opportunities, hiring, pricing, profits etc….

Auto Repair Shop 40

Auto Repair Shop Auto Repair Finance Technical 40

Tire Review Magazine

FEBRUARY 7, 2024

Wallick also told the audience to embrace excellence in all things, meaning to aim higher than average or mediocre in everything, from store cleanliness to customer service. Dealers can also participate in the Synchrony Car Care credit card program, offering financing options for consumers.

Management 59

Management Finance Consulting Manufacturing 59

The Mechanic Doctor

JANUARY 4, 2024

To keep attracting new clients, the business should pay special attention to customer service. The workshop should offer: A transparent pricing policy; Clear communication with customers; A comfortable waiting area; A loyalty program and seasonal promotions. Financial Stress Financial stress is also a common hurdle.

Car 52

Car Management Mechanic Technical 52

AutoSuccess

AUGUST 19, 2024

The award recognizes the top 100 dealers with the highest percentage of inventory in 2023 configured to let shoppers start their purchase online—including securing financing and placing a deposit—for faster, more efficient sales.

Finance 52

Finance Retail Customer Service Vehicle 52

CATI

FEBRUARY 27, 2025

As you gain experience in the field, make a point to network with industry professionals and foster strong relationships with customers. A solid reputation for quality work and excellent customer service will set the stage for future business success. Combine your auto mechanic training with a concrete customer base for success.

Auto Mechanic Training 59

Auto Mechanic Training Mechanic Auto Repair Auto Repair Shop 59

Tire Review Magazine

JANUARY 29, 2025

These partners gain unique access to our membership, and we provide outbound support through our customer service reps to ensure their programs succeed. If a customer has a tire issue at another Point S location, that dealer will fix the problem, and the finances are settled directly between the dealers.

Retail 52

Retail Repaints Finance Customer Service 52

Tire Review Magazine

JANUARY 29, 2025

These partners gain unique access to our membership, and we provide outbound support through our customer service reps to ensure their programs succeed. If a customer has a tire issue at another Point S location, that dealer will fix the problem, and the finances are settled directly between the dealers.

Retail 52

Retail Repaints Finance Customer Service 52