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Industry Trends in 2023 While the usedcar boom that sent prices sky high may be winding down, there is still a large demand for quality used vehicles. Provide excellent customerservice: This includes your parts and service departments if you have them. The more choices your customer has, the better.
Car dealerships can capitalize on this trend by emphasizing the quality and reliability of their certified pre-owned vehicles. This not only attracts budget-conscious buyers but also allows dealers to profit from higher margins on usedcars. therefore getting them cheaper.
During the coronavirus pandemic, inventory was historically low, customers frequently paid above MSRP and financedcars at higher interest rates and for longer periods of time. This in turn has resulted in a surplus of new cars sitting on lots. Shifting to a technology-driven PDI process involves several key steps.
Auto dealerships are also embracing new AI tools for enhancing customerservice and reshaping how they price their vehicles. Paired with AI data analysis that tracks broader real-time market trends and identifies customer preferences and requirements, usedcar dealerships can provide buyers with flexible real-time pricing.
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