Autoflow

MARCH 4, 2024

Dallas, TX – Autoflow announces its partnership with CoverageX, a premier service contract provider specializing in vehicle service contracts, home service contracts, and premium financing. For more information about CoverageX, please visit [link].

Finance 96

Finance Management Customer Service Software 96

Auto Remarketing

NOVEMBER 17, 2023

This means offering a wider range of vehicles that cater to varying customer demands and budgets. While high-end cars may see reduced demand, affordable, fuel-efficient vehicles may become more popular. Focus on pre-owned vehicles During economic downturns, consumers often look for cost-effective alternatives.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoSuccess

SEPTEMBER 3, 2024

During the coronavirus pandemic, inventory was historically low, customers frequently paid above MSRP and financed cars at higher interest rates and for longer periods of time. These circumstances have resulted in many customers being underwater with their pandemic-era purchase, and upgrading vehicles has become financially difficult.

Car 93

Car Software Finance Management 93

CATI

DECEMBER 7, 2023

Our Automotive Sales and Administration Diploma program is an excellent place to start your career as it endows students with the product knowledge, budgeting skills, vehicle financing knowledge, and customer service competencies they need to become highly competitive sales and administration candidates.

Automotive 97

Automotive Management Finance Customer Service 97

CATI

NOVEMBER 9, 2023

Although most people walk through the doors of a dealership or showroom to purchase a vehicle, ultimately getting them to sign the dotted lines still requires the talents of a skilled salesperson. From the introduction of new car models to the emergence of electric and self-driving vehicles, change is the only constant.

Automotive 70

Automotive Customer Service Management Finance 70

AutoSuccess

DECEMBER 7, 2023

One such process is the time-consuming vehicle registration and ownership transfer process. Deals held up in the finance department can be resolved promptly by experienced title clerks. Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service.

Car Dealership 97

Car Dealership Finance Automotive Marketing Customer Service 97

AutoSuccess

DECEMBER 11, 2023

1 The analysis also drilled down into six critical categories that impact a brand’s overall rating, including pricing transparency, trade-in experience, transaction speed, financing experience, and business responsiveness to reviews and vehicle inquiries.

Finance 52

Finance Retail Customer Service Automotive 52

AutoSuccess

AUGUST 30, 2024

Contextual Engagement Based on Customer Interest Understanding a customer’s specific interests is crucial for effective engagement. AI systems can track and analyze customer behavior, such as the type of vehicles they are researching or the features they are most interested in.

Automotive 83

Automotive Finance Management Customer Service 83

Auto Remarketing

NOVEMBER 30, 2023

Trade-in experience: An August survey by Cars.com showed 50% of car shoppers plan to trade in a vehicle before their next purchase. Financing experience: With 44% of car shoppers planning to get financing in person at the dealer, according to a 2021 Cars.com survey, a positive experience is crucial, the company said.

Car 59

Car Finance Retail Customer Service 59

AutoSuccess

OCTOBER 25, 2024

With economic forecasts indicating additional rate reductions following the Fed’s recent decision to begin lowering, the auto finance industry is preparing for a likely uptick in refinancing demand. This includes the borrower’s financial information, vehicle details and loan terms. The result?

Finance 52

Finance Management Customer Service Electronics 52

AutoSuccess

MAY 21, 2024

of the transaction value, amount to a significant expense when applied to the sale of a vehicle. Enhanced Competitive Edge By effectively managing processing costs, dealerships can offer more competitive pricing on vehicles, financing options and after-sales services.

Car Dealership 52

Car Dealership Finance Automotive Marketing Management 52

AutoSuccess

NOVEMBER 1, 2024

Consumers filed 2,821 consumer complaints in the “vehicle loan or lease category” between June 1st, 2024, and September 1st, 2024. The CFPB has been intensifying its efforts to combat what it terms “junk fees” across various financial products and services, including those in the automotive industry.

Finance 52

Finance Insurance Automotive Management 52

The Mechanic Doctor

JUNE 27, 2023

Financing Your Trucking Company Startup Costs Calculate the costs associated with purchasing or leasing trucks, obtaining licenses, securing insurance, and covering operational expenses. Explore various financing options such as bank loans, government grants, or potential investors who may be interested in supporting your venture.

Trucking 52

Trucking Insurance Finance Transportation 52

AutoSuccess

DECEMBER 9, 2024

In a dealership, this could mean one technician takes longer to diagnose an issue than another, or one salesperson takes a different approach with every customer, creating unpredictable results. For example, in detailing a vehicle, every technician should start at the front bumper and follow a specific sequence.

Management 52

Management Finance Automotive Repair Customer Service 52

AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. Owners have the opportunity to build long-term relationships with customers, contributing to local economies and fostering community ties.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Technical Management 52

Driver's Edge

SEPTEMBER 8, 2023

Here’s a closer look at the steps you can take to avoid expensive auto service and some advice on saving as much as possible when your vehicle does need work. That might sound contradictory, but no vehicle can go without routine maintenance for too long. With that in mind, how often does your vehicle need routine maintenance?

Auto Repair 52

Auto Repair Preventative Maintenance Car ASE 52

Auto Remarketing

NOVEMBER 2, 2023

Auto dealerships are also embracing new AI tools for enhancing customer service and reshaping how they price their vehicles. In a traditional book value pricing method, auto remarketing dealerships list the base retail value on their website, leaving out factors such as mileage and vehicle condition.

Car Dealership 52

Car Dealership Used Cars Finance Auto Market 52

AutoFix

SEPTEMBER 19, 2023

The world of auto repair is a dynamic blend of technical expertise, customer service, and business acumen. Success in this industry isn’t merely a result of knowing the ins and outs of vehicles. The independent auto repair shop owner, as the epicenter of this universe, has a unique set of responsibilities.

Auto Repair Shop 40

Auto Repair Shop Auto Repair Finance Customer Service 40

The Mechanic Doctor

JANUARY 4, 2024

This could involve working with specific types of vehicles or providing unique services. Implementing strict quality control measures guarantees that every vehicle is in pristine condition when it leaves the workshop. To keep attracting new clients, the business should pay special attention to customer service.

Car 52

Car Management Mechanic Technical 52

Tire Review Magazine

FEBRUARY 7, 2024

Wallick also told the audience to embrace excellence in all things, meaning to aim higher than average or mediocre in everything, from store cleanliness to customer service. Dealers can also participate in the Synchrony Car Care credit card program, offering financing options for consumers.

Management 59

Management Finance Consulting Manufacturing 59

AutoSuccess

AUGUST 19, 2024

CarGurus , a digital auto platform for shopping, buying and selling new and used vehicles, released its 10th annual Top Dealer Awards, recognizing dealerships that provide shoppers with exceptional service, guidance and support.

Finance 52

Finance Retail Customer Service Vehicle 52