Remove Customer Service Remove General Repair Remove Oil Change
article thumbnail

2025 Guide: How to Become a Shop Owner After Auto Mechanic Training

CATI

As you gain experience in the field, make a point to network with industry professionals and foster strong relationships with customers. A solid reputation for quality work and excellent customer service will set the stage for future business success. Your business plan will serve as the blueprint for your auto repair shop.

article thumbnail

How To Answer Customer Ride Control Questions

Brake & Front End

Testing a vehicles ride control requires a test drive, and they cant do this if the driver never leaves the drivers seat during an oil change. Some general repair shops also do a subpar job of inspecting shocks and struts. Some shops will never check, but will say it is part of a multi-point inspection.

Education 100