Customer Service General Repair Presentation 
DRIVE
APRIL 19, 2024
In the world of automotive care, two different verticals often coexist: collision repair and general repair. While traditionally separate entities, a growing trend is emerging – the amalgamation of collision and general repair shops under one roof.
Brake & Front End
JANUARY 9, 2025
If you just sell them shocks and struts, you are asking the customer to exchange money for a parts and service. Advising and educating a customer about the condition of their car or truck is easy. Presenting your customer with inspection results and benefits of replacement will sell the job without even asking for the sale.
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