Automotive Training Centre

JUNE 7, 2024

Showcasing your technical knowledge helps you demonstrate your readiness to tackle the complexities of the automotive industry and provide exceptional customer service. Customer Service Skills In the auto parts industry, excellent customer service skills are as important as technical knowledge.

Technical 233

Technical Customer Service Management Retail 233

AutoSuccess

FEBRUARY 12, 2024

Volie’s modern automotive call center software simplifies BDC operations, eliminating the need for traditional desk phones. We already have dealers taking advantage of this integration and reporting enhanced customer interactions as a result.” The post Volie Inc.

Software 52

Software Automotive Customer Service Management 52

Automotive Training Centre

MARCH 8, 2024

As our dispatch training program emphasizes, leveraging AI-driven routing software allows dispatchers to ensure timely deliveries and high levels of customer satisfaction, effectively positioning their companies as reliable service providers. Contact ATC Surrey for more information.

Auto Mechanic Training 237

Auto Mechanic Training Customer Service Software Management 237

Automotive Training Centre

JUNE 19, 2024

Understanding the differences between these two areas can help you make an informed decision about your career path. They evaluate the extent of damage to the vehicle’s body, frame, and mechanical systems and provide customers with detailed explanations of the repair process and costs. Contact ATC Surrey for more information.

Software 193

Software Hydraulics Insurance Technical 193

Automotive Training Centre

APRIL 19, 2024

The responsibilities of a Fixed Operations Manager include managing service operations to ensure high-quality maintenance and repair services, overseeing the inventory and sale of auto parts and accessories, enhancing customer service, monitoring budgets, and leading the team to achieve departmental goals.

Management 224

Management Auto Mechanic Training Automotive Customer Service 224

Automotive Training Centre

FEBRUARY 1, 2024

Effective Warranty Administrators are vital in handling issues related to product warranties, applications, and claims, a significant part of a company’s operations and customer service efforts. Warranty Administrators often liaise between customers, service departments, and manufacturers.

Service Advisor 203

Service Advisor Customer Service Auto Mechanic Training Automotive 203

Automotive Training Centre

JULY 11, 2024

Apps that provide real-time information, digital ticketing, and route optimization have made public transit more user-friendly. Software development, data analysis, and network management skills will become increasingly valuable. Contact ATC Cambridge for more information. Bird is a leading provider in this space.

Automotive 194

Automotive Transportation Customer Service Management 194

Automotive Training Centre

MAY 3, 2024

The Rise of Generative AI in Automotive Design and Manufacturing Generative AI refers to artificial intelligence that can design software, predict outcomes, automate tasks, and even create human-like text based on the data it is fed. New automotive technology is transforming customer service and vehicle maintenance.

Retail 196

Retail Automotive Customer Service Auto Mechanic Training 196

Automotive Training Centre

NOVEMBER 15, 2023

Absence of an Efficient System One of the most common career challenges for service advisors after service advisor training is the need for a streamlined system within the service department. This can lead to clarity, delays, and customer satisfaction. Do you want to explore our in-depth service advisor courses ?

Service Advisor 274

Service Advisor Management Automotive Technical 274

Automotive Training Centre

NOVEMBER 13, 2024

Today’s vehicles are computers on wheels, requiring technicians to be mechanically skilled and have a strong grasp of software and digital tools. Over the past 20 years, we’ve seen that the most successful technicians and industry leaders understand that customer service and teamwork are as vital as technical skills.

Automotive 235

Automotive Mechanic Alternative Fuels Education 235

Automotive Training Centre

MAY 22, 2024

Additionally, connected car wash systems often incorporate advanced software and mobile applications. These platforms allow customers to schedule appointments, choose specific services, and receive real-time updates on their vehicle’s status. Staying informed about the latest advancements is essential.

Car 264

Car Software Automotive Vehicle 264

Solera

MAY 8, 2023

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop. Like a Driver Assistant, but for auto repair shops.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

Autoflow

NOVEMBER 16, 2023

AAGI’s commitment to offering outstanding customer service makes the partnership with Autoflow a perfect pairing. Autoflow focuses on streamlining everyday processes to help clients operate more efficiently and provide a customer service experience that lasts. For more information, visit [link].

Customer Service 105

Customer Service Insurance Finance Management 105

CATI

AUGUST 8, 2024

The Responsibilities of a Taxi Dispatcher A taxi dispatcher manages taxi service logistics, acting as the central point of contact between drivers and customers to meet transportation needs promptly and efficiently. As per automotive training, providing excellent customer service is key to your role.

Automotive 87

Automotive Transportation Customer Service Software 87

Automotive Training Centre

MAY 14, 2024

Consider pursuing additional training in inventory management software, such as SAP or Oracle , and courses in supply chain logistics to broaden your understanding of warehouse operations. Emphasize any roles involving inventory management, customer service, or logistics coordination. Contact ATC Toronto for more information.

Management 235

Management Software Automotive Retail 235

Autoflow

NOVEMBER 5, 2024

Dallas, TX ( November 5, 2024 ) — Autoflow, a leading provider of innovative automotive software solutions, is excited to announce the integration of its iDVI (instant Digital Vehicle Inspection) virtual claims inspection platform with StoneEagle’s renowned FI-SCS and StoneEagleADMIN warranty administration systems.

IT 52

IT Software Automotive Consulting 52

Autoflow

APRIL 11, 2024

Dallas, TX – Autoflow announces the implementation of its iDVI (instant Digital Vehicle Inspection) by Royal Administration Services to provide a fast, digital solution for capturing essential information including pictures, videos, and notes for expediting the warranty claims adjudication and approval process.

Vehicle 105

Vehicle Automotive Services Management Customer Service 105

Automotive Training Centre

FEBRUARY 2, 2024

Your auto parts training will have prepared you to navigate software systems easily, ensuring you can quickly access the information you need. Being a Parts Counter Person offers a rewarding mix of technical knowledge, problem-solving, and customer service skills. Contact ATC Surrey for more information!

Troubleshooting 218

Troubleshooting Auto Mechanic Training Automotive Mechanic 218

Autoflow

MARCH 4, 2024

Autoflow focuses on streamlining everyday processes to help clients operate more efficiently and provide a customer service experience that lasts. For more information about CoverageX, please visit [link]. For more information, visit [link]. For additional product and company information, please visit [link].

Finance 96

Finance Management Customer Service Software 96

Brake & Front End

JUNE 20, 2024

While installers often have a deep understanding of starting and charging systems, it’s equally important to equip drivers with the knowledge to make informed decisions about maintaining and repairing their vehicles.

Master Mechanic 130

Master Mechanic Troubleshooting ASE Parts Replacement 130

Brake & Front End

SEPTEMBER 28, 2023

SENSOR INPUTS Measuring the steering wheel position angle and rate of turn provide critical information for electric power steering systems. The scan tool will typically display this information in degrees. These modules share information for vehicle speed, steering angle and engine operation.

Electricity 130

Electricity Engineering Software Vehicle 130

CATI

JUNE 27, 2024

Customer Service and Problem-Solving Skills Working in auto parts often involves interacting with customers, whether they are individual vehicle owners or professionals in the automotive repair industry. The ability to analyze sales data, inventory levels, and market trends can help you make informed decisions.

Apprenticeship 91

Apprenticeship Technical Management Automotive Repair 91

Tomorrow's Technician

JANUARY 29, 2024

Not only are regular updates important for the most current vehicle information, but they’re important for security, too. Scan Tool Assistance The subject I’m talking about here is the customer service setup by scan tool manufactures specifically to support their product. It’s excellent customer service.

Customer Service 130

Customer Service Engineering Check Engine Light Electronics 130

Autoflow

DECEMBER 14, 2023

By now, most shops use shop management software to optimize workflows and processes. Access to Vehicle Information – Even the best tech doesn’t know every make and model inside out. Pair Your Service Tablet with Autoflow Of course, tablets just provide the hardware. What makes Autoflow stand out among other software options?

Auto Repair 105

Auto Repair Mechanic Auto Repair Shop Software 105

AutoSuccess

JULY 19, 2024

A unified communication solution that can track key metrics such as call duration, wait times and customer satisfaction levels enable dealerships to identify trends, monitor performance and make informed decisions to improve their communication strategy and team performance.

Management 52

Management Customer Service Software IT 52

CATI

DECEMBER 7, 2023

Our Automotive Sales and Administration Diploma program is an excellent place to start your career as it endows students with the product knowledge, budgeting skills, vehicle financing knowledge, and customer service competencies they need to become highly competitive sales and administration candidates.

Automotive 97

Automotive Management Finance Customer Service 97

AutoSuccess

OCTOBER 17, 2024

The virtual event will welcome dealers, OEMs and software development partners to hear fresh perspectives on how automotive retail continues to adapt to industry trends and what dealers can do to strengthen revenue. For more information on CDK CONNECT including registrations, visit CDK.com/connect. 22 at 11 a.m.

Retail 52

Retail Trucking Customer Service Software 52

DRIVE

JULY 8, 2024

As the owner, you’ll need a well-rounded approach that includes excellent customer service, streamlined operations, smart marketing plans and a commitment to always improving your shop – even if it’s making money with a great crew, improvements can be made. But succeeding requires more than just car know-how. Know your KPIs.

Insurance 52

Insurance Management Customer Service Media 52

CATI

JUNE 13, 2024

Problem-Solving : Local dispatchers must quickly resolve sudden issues like vehicle breakdowns, traffic delays, or customer complaints. Routing : They optimize routes to enhance efficiency and reduce fuel consumption, often using GPS and routing software. Contact CATI for more information.

Automotive 72

Automotive Transportation Management Software 72

Mechanics Direct

JUNE 30, 2024

Yelp , Google Reviews , and even social media profiles can provide a lot of useful information in this case. Ensure the technicians you hire have good ratings and go through the reviews to see what the customers have to say. The condition of the shop tends to give an insight into what you are likely to get in terms of services.

Mechanic 52

Mechanic Automotive Service Excellence Automobile Education 52

AutoFix

APRIL 6, 2024

Executing Your Growth Strategy With a solid plan, you’re ready to put your growth strategy into action: Technology Investment : Adopt the latest in shop management software to ensure your expanded operations remain as efficient as possible.

Auto Repair 52

Auto Repair Auto Repair Shop Customer Service Software 52

Autoflow

SEPTEMBER 13, 2023

So, how do you stand out from the crowd and keep customers back? At Autoflow, we follow all these trends and have adapted our digital vehicle inspections (DVI) to match customers’ expectations. Our software solution works with your auto shop’s workflows to meet customers’ needs – and surpass them by a mile.

Automotive 98

Automotive Auto Repair Shop Auto Repair Software 98

AutoFix

NOVEMBER 28, 2023

Executing Your Growth Strategy With a solid plan, you’re ready to put your growth strategy into action: Technology Investment : Adopt the latest in shop management software to ensure your expanded operations remain as efficient as possible.

Auto Repair 52

Auto Repair Auto Repair Shop Customer Service Software 52

Stringer Auto Repair

DECEMBER 31, 2022

It provides a wealth of information that can help you better understand your vehicle’s performance and diagnose any issues it may have. This process utilizes specialized computer software to read codes from the vehicle’s onboard computer system, which provides valuable insight into the cause of any problems or malfunctions.

Mechanic 40

Mechanic Troubleshooting Auto Repair Customer Service 40

Autoflow

JUNE 6, 2023

With platforms like Autoflow’s digital vehicle inspection (DVI) software, auto repair shops deliver convenience while showcasing their expertise. That way, customers can see what work is done, then get on with their busy days. Autoflow’s DVI software integrates with those systems so they continue but with far less work and time.

Automotive 52

Automotive IT Auto Repair Auto Repair Shop 52

Autoflow

MAY 8, 2023

By investing time in customers, you put yourself in a position to bring in even more business. What is digital inspection software? Comparatively, digital vehicle inspection software allows a tech to take photos and videos of the car on the hoist. He or she then shares it seamlessly with all staff and the customer.

Auto Repair 52

Auto Repair Auto Repair Shop Software Service Advisor 52

Autoflow

JULY 10, 2023

Maximize Technician Efficiency to Satisfy More Customers In today’s instant-reward world, no one wants to wait for long to get an answer. After all, we’ve all grown used to Google serving up information instantly. However, when it comes to auto repair, you want to make sure customers get a thorough estimate. What sets us apart?

Auto Repair Shop 40

Auto Repair Shop Auto Repair Software A Tech 40