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Leveraging Technology for Customer Service After Auto Mechanic School

Automotive Training Centre

Today’s auto shops thrive on exceptional customer service, where clients expect expert repairs and a smooth, tech-enhanced experience. Mechanics can strengthen client relationships and drive their career growth by blending technical expertise with customer-focused service.

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How Dispatch Training Prepares You to Face Common Customer Service Challenges

Automotive Training Centre

Once completing dispatch training and enter the fast-paced world of logistics and truck dispatch, you’ll discover customer service is the backbone of successful operations. At ATC Montreal, we understand dispatchers’ challenges and their crucial role in ensuring customer satisfaction.

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Career Spotlight: Do You Have What It Takes to Become a Parts Manager?

Automotive Training Centre

If you’re exploring career options after completing your auto parts training at ATC Surrey, becoming a parts manager might be the perfect path. This role is essential in the automotive industry, ensuring that service departments and repair shops have the necessary parts to keep vehicles running smoothly.

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How to Apply the Principles of Customer Service After Auto Mechanic School

Automotive Training Centre

Excellent customer service is crucial in building a loyal client base and standing out in a competitive market. This blog post explores how to apply customer service after completing auto mechanic school. Good customer service can lead to repeat business, positive reviews, and referrals.

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A Day In The Life Of A Customer Service Rep After Dispatch Training

Automotive Training Centre

When we think about the automotive and transportation industry, our minds usually drift toward engineers, drivers, and logistics managers. However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically. Managing expectations is an art form.

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Customer service trends the aftermarket needs to know about

Auto Service World

The automotive aftermarket needs to build a better customer service experience. It needs to be more of a customer-centric process, according to an industry expert.

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Anatomy of a Successful Auto Body Shop Owner

Automotive Training Centre

The leadership skills needed to guide a team effectively are cultivated over time, often through experience in managing roles. Entry-level roles like Collision Estimator or Body Shop Manager are natural stepping stones toward shop ownership. This ability to adapt ensures they can meet customer needs and stay ahead of competitors.