Automotive Training Centre

SEPTEMBER 22, 2023

Prioritize Safety and Customer Service Safety takes center stage with the emergence of high-voltage systems in electric vehicles. In addition, you are keeping to safety standards to ensure you keep your customers safe. As a hybrid and electric vehicle mechanic, your customer service skills need to be top-notch.

Electric Vehicles 264

Electric Vehicles Mechanic Electricity Vehicle 264

Automotive Training Centre

JUNE 20, 2024

How to Find Jobs : Network with local performance shops, attend car shows and racing events, and showcase your passion and knowledge online through forums and social media. What You’ll Do : You’ll handle routine maintenance, diagnose and repair various issues, and provide excellent customer service.

Mechanic 264

Mechanic Auto Mechanic Training Customer Service Troubleshooting 264

Automotive Training Centre

JANUARY 17, 2024

The key to success in this field is building a solid reputation, leveraging the right marketing strategies, and delivering exceptional service. Create a professional website showcasing your services, certifications, and testimonials. Use social media platforms to reach a broader audience.

Auto Body Shop 278

Auto Body Shop Insurance Auto Mechanic Training Collision Repair 278

Automotive Training Centre

DECEMBER 15, 2023

Whether it’s reviving a classic car’s luster or enhancing a modern vehicle’s showroom shine, auto detailing is about delivering perfection and customer satisfaction. Moreover, soft skills such as customer service, time management, and attention to detail are vital.

Vocational School 261

Vocational School Auto Mechanic Training Education Customer Service 261

Automotive Training Centre

AUGUST 28, 2024

Mobile auto detailing offers a wide range of services, from basic washes to more comprehensive detailing packages. By establishing a strong online presence and leveraging social media, you can attract a diverse clientele and grow your business over time.

Vocational School 264

Vocational School Education Automotive Media 264

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. Show your gratitude A simple “thank you” can go a long way in making your customers feel appreciated.

Customer Service 52

Customer Service Media Car IT 52

Solera

OCTOBER 15, 2024

Your USP is your secret weapon, giving customers a compelling reason to choose your dealership over your competitors. Whether it’s personalized customer service, unique vehicle offerings, or community involvement, carve out a niche that sets you apart from the more prominent players.

Customer Service 130

Customer Service Automotive Marketing Auto Market Retail 130

Shop Marketing Pros

OCTOBER 9, 2024

We’ll break down the key ways to differentiate your brand, from nailing your customer service to using your core values to your advantage. We’ll also talk about how paying attention to your shop’s appearance and maintaining an active social media presence can make a big difference in how customers see you.

Auto Repair 130

Auto Repair Auto Repair Shop Media Customer Service 130

Shop Marketing Pros

JUNE 21, 2024

Let’s get into the variables that affect the pricing for marketing services in the automotive industry. We can be talking about social media, websites, email newsletters, direct mail, or many other things. We can be talking about social media, websites, email newsletters, direct mail, or many other things.

Auto Repair 130

Auto Repair Auto Repair Shop Media Customer Service 130

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. Show your gratitude A simple “thank you” can go a long way in making your customers feel appreciated.

Customer Service 40

Customer Service Media Car IT 40

AutoShopOwner

JANUARY 10, 2024

Plus, retaining existing customers is often more cost-effective. Develop strategies to enhance customer loyalty, such as implementing a rewards program, providing exceptional customer service, or offering regular maintenance packages. #6: This financial safety net can help your business stay afloat during tough times. #4:

Management 130

Management Customer Service Software Media 130

AutoSuccess

OCTOBER 17, 2023

Any large group of dealers that is looking to maintain and expand their market share and brand visibility should also look to effective SEO strategies to achieve their goals and attract more customers. Any plane is only as good as its pilot. First, the two promised answers, and then some futuristic-thought-food. On SEO, who needs it?

IT 98

IT Management Retail Media 98

AutoSuccess

DECEMBER 9, 2024

Whether its the extra steps a technician takes moving from point A to point B, or delays in communicating estimates to customers, non-value-added time silently erodes a dealerships bottom line. In contrast, value-added time time spent directly contributing to the service or product drives profitability.

Management 52

Management Finance Automotive Repair Media 52

Shop Marketing Pros

AUGUST 6, 2024

“They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

Shop Marketing Pros

SEPTEMBER 18, 2023

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. And with this move towards being businessmen, some focus must be given to understanding the basic principles of marketing and how to measure its effectiveness. But where do you start when it comes to marketing KPIs?

Auto Repair Shop 130

Auto Repair Shop Service Advisor Media Auto Repair 130

Autoshop Solutions

NOVEMBER 15, 2023

“The whole team, from design and account reps to customer service, are all a delight to work with. I truly feel like they get to know their customers, our team and that reflects in the design of our website. Visit their website for more information, or follow them on social media, including Facebook and Instagram.

Automotive 98

Automotive Tire Rotations Education Media 98

Solera

MAY 8, 2023

Eliminate customer-shop miscommunication Deliver a digital vehicle experience by conveying repair information through immersive rich media and flexible content. Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential?

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

Auto Remarketing

NOVEMBER 17, 2023

Other dealers increase their “off the street” marketing and service drive purchases which often turn into two for one deals. Enhanced customer service In a down market, competition intensifies, making excellent customer service a critical differentiator.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoShopOwner

AUGUST 9, 2023

An auto repair shop relies heavily on specialized equipment to deliver quality services to its customers. Neglecting to maintain this equipment regularly can lead to expensive breakdowns, emergency repairs, and force you to cancel customer appointments (which also leads to a loss of revenue).

Auto Repair Shop 100

Auto Repair Shop Auto Repair Management Media 100

AutoSuccess

OCTOBER 9, 2024

For more information about PRT products, customers can contact the customer service line at 1-770-238-1611 or visit PRT’s website at www.prtautoparts.com. Follow PRT on social media at @prtautoparts. The new products are in stock and ready to ship,” said Bruno Bello, director of global marketing at PRT.

Media 52

Media Customer Service Trucking Vehicle 52

Auto Service World

SEPTEMBER 28, 2024

But choosing the right new location, one that complies with zoning laws and meets your service needs, could be more challenging than it seems. So, how can you guarantee a seamless relocation that keeps your customers engaged and your operations uninterrupted? Let’s explore the next steps.

Auto Repair 130

Auto Repair Insurance Transportation Media 130

Shop Marketing Pros

NOVEMBER 1, 2023

We’re talking about conversions, customer acquisition costs, and customer lifetime value here. Make sure you are tracking/asking new customers when they call and or when they show up how they got there. Coach Chris Cotton We measure the number of new customers every month. Remember I said target revenue.

Media 130

Media Management Automotive Repair Automotive 130

AutoSuccess

OCTOBER 21, 2024

For more information about PRT products, contact customer service at 1-770-238-1611 or visit PRT’s website. Follow PRT on social media @prtautoparts. The exhibition will feature new complete strut assemblies for the 2023 Chrysler Pacifica and the 2023 Kia Forte GT.

Media 52

Media Customer Service Trucking Manufacturing 52

AutoSuccess

JUNE 3, 2024

This enhancement introduces new solutions focused on Used Car Pricing, Service Management, and New Car Sales Negotiation, further empowering dealerships to optimize their operations and profitability. “Our upgraded AI Factory is not just a technological advancement. . It’s a game changer for the entire industry.”

Retail 52

Retail Customer Service Management Used Cars 52

AutoSuccess

AUGUST 30, 2024

Immediate and Source-Specific Responses In today’s fast-paced digital world, customers expect quick responses. AI enables dealerships to provide immediate, customized replies to inquiries, whether they come from the dealership’s website, social media platforms or third-party listing sites.

Automotive 83

Automotive Finance Management Media 83

Auto Remarketing

MARCH 19, 2024

This not only streamlines the appraisal process but also significantly enhances the customer’s experience by making it more convenient and transparent. Empowering on-site appraisers and service writers The benefits of AI-driven vehicle inspection extend beyond the initial lead qualification and service recommendation.

Automotive 98

Automotive Management Vehicle Customer Service 98

Auto Service World

OCTOBER 19, 2024

From scratch covering to paint matching and full repainting, quality paint services will enhance your car’s looks. Verify Positive Customer Reviews Customer reviews, accordingly, allow one to see how others fared with the shops they contracted. Consistently good reviews mean a good shop with happy customers.

Auto Body Shop 130

Auto Body Shop Vehicle Collision Repair Body Repair 130

Autoflow

SEPTEMBER 18, 2024

“This technology will enable us to process claims more quickly, ensuring that our customers will experience minimal disruption and receive the fast, reliable service they deserve.” Committed to customer satisfaction, Headstart Warranty Group delivers reliable and efficient services tailored to the needs of today’s drivers.

Software 52

Software Media Customer Service Vehicle 52

Autoflow

SEPTEMBER 13, 2023

That value only grows over time as customers return for service and repairs of varying costs. To calculate your Customer Lifetime Value, look at the total average revenue per customer and the total average profit. Your auto repair shop thrives when you focus on loyal customers, not chasing new ones.

Automotive 98

Automotive Auto Repair Shop Auto Repair Software 98

Shop Marketing Pros

JUNE 9, 2023

What Services Do You Want To Sell? Your billboards talk about your 30 years of service and ASE certifications. I had a plan for what it was going to look like, but that went completely out the window. Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Contents 1.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

DRIVE

JULY 8, 2024

As the owner, you’ll need a well-rounded approach that includes excellent customer service, streamlined operations, smart marketing plans and a commitment to always improving your shop – even if it’s making money with a great crew, improvements can be made. Proximity to major roads and residential areas can drive customer traffic.

Insurance 52

Insurance Management Customer Service Media 52

Automotive Management Network

AUGUST 30, 2024

Left to their own devices, people are much more likely to leave reviews if they are extremely happy with the service or unhappy with it. Many companies make asking for a review a part of their customer service process. Use your social media platforms to ask your customers for reviews. Put it on the invoice.

Management 52

Management Auto Repair Shop Auto Repair Customer Service 52

Meister Werks European & Import

SEPTEMBER 23, 2023

Meister Werks is dedicated to high end customer service. After all, we go above and beyond for our customers. For instance, free inspections, washing and vacuuming are some of the service we provide. Use of media blaster. We are located in Renton, on the south side of Lake Washington, next to Boeing.

Media 52

Media Troubleshooting Auto Repair Customer Service 52

Mechanics Direct

JUNE 30, 2024

Generally, technicians who have completed the National Institute for Automotive Service Excellence certification are well-trained and knowledgeable. Ask them about the technician’s work ethic, specialization, and the kind of treatment customers receive. But how do you go about finding the right Toyota mechanic ?

Mechanic 52

Mechanic Automotive Service Excellence Automobile Education 52

Autoflow

NOVEMBER 16, 2023

Every auto repair shop has customer turnover as people move away or give up their cars when they get older. By constantly bringing in new customers, you keep your bays busy and your shop profitable. Finally, make sure every staff member understands the value of exceptional customer service in generating referrals.

Auto Repair 98

Auto Repair Auto Repair Shop Oil Change Automotive 98

AutoInc.

JULY 30, 2024

Talk to your employees, friends and family, and current customers. Are they familiar with these vehicle customization services? What does the local market look like for each of these services? Be a secret shopper and talk to the employees and customers. This market is projected to increase at a CAGR of 4.8%

Vehicle 52

Vehicle Automotive Customer Service Technical 52

AutoFix

JULY 5, 2024

Did you face staffing challenges, supply chain issues, or perhaps a dip in customer satisfaction? It could be increasing monthly revenue by a certain percentage, improving customer satisfaction scores, or expanding your service offerings. Social media campaigns, Google ads, or local community events can boost your visibility.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Tire Rotations Management 52