Automotive Training Centre

NOVEMBER 15, 2023

Absence of an Efficient System One of the most common career challenges for service advisors after service advisor training is the need for a streamlined system within the service department. This can lead to clarity, delays, and customer satisfaction. With solid communication skills, this task can be manageable.

Service Advisor 291

Service Advisor Management Automotive Technical 291

Automotive Training Centre

MAY 3, 2024

The Rise of Generative AI in Automotive Design and Manufacturing Generative AI refers to artificial intelligence that can design software, predict outcomes, automate tasks, and even create human-like text based on the data it is fed. New automotive technology is transforming customer service and vehicle maintenance.

Retail 213

Retail Automotive Customer Service Auto Mechanic Training 213

Automotive Training Centre

APRIL 19, 2024

This role is crucial as it directly affects customer satisfaction, return business, and the overall profitability of the dealership. Effective leadership and clear communication are crucial for motivating teams and interacting with customers and other departments.

Management 242

Management Auto Mechanic Training Automotive Customer Service 242

Automotive Training Centre

MAY 22, 2024

Additionally, connected car wash systems often incorporate advanced software and mobile applications. These platforms allow customers to schedule appointments, choose specific services, and receive real-time updates on their vehicle’s status.

Car 279

Car Software Automotive Vehicle 279

Automotive Training Centre

NOVEMBER 13, 2024

Today’s vehicles are computers on wheels, requiring technicians to be mechanically skilled and have a strong grasp of software and digital tools. Over the past 20 years, we’ve seen that the most successful technicians and industry leaders understand that customer service and teamwork are as vital as technical skills.

Automotive 251

Automotive Mechanic Alternative Fuels Education 251

Automotive Training Centre

JULY 11, 2024

Shared mobility refers to transportation services and resources shared among users, typically on an as-needed basis. This service reduces the need for personal car ownership, lowering costs and environmental impact. Scooter-Sharing : Scooter-sharing services offer electric scooters for short trips. What Is Shared Mobility?

Automotive 211

Automotive Transportation Customer Service Management 211

Automotive Training Centre

FEBRUARY 23, 2024

With the high price of living, your clients will appreciate discounts and loyalty programs to enhance the affordability of your services. Implementing software that can generate itemized bills can help maintain transparency and accuracy in billing. Conduct competitive pricing analyses to ensure that pricing at your shop is appropriate.

Service Advisor 199

Service Advisor Automotive Services Auto Mechanic Training Management 199

Bolt on Technology

JUNE 10, 2024

But while vehicles and equipment are becoming more advanced, you may be resistant to adopting new automotive shop software and technology that could vastly improve your operations. The automotive industry continues to rapidly progress when it comes to technology.

Software 57

Software Automotive Auto Repair Shop Auto Repair 57

AutoShopOwner

JANUARY 10, 2024

2: INVEST IN TECHNOLOGY UPGRADES Invest in modern technology such as automotive diagnostic software, customer relationship management (CRM) systems, or accounting software to streamline your operations, save time, and increase efficiency. Plus, retaining existing customers is often more cost-effective. View full article

Management 130

Management Customer Service Software Media 130

Tomorrow's Technician

AUGUST 15, 2024

EVgo’s ReNew program encompasses six pillars – Resilience, Prevention, Diagnostics, Rapid Response, Analysis, and Continuous Customer Service – that define the Company’s approach to reliability and customer experience. announced several significant network enhancements through EVgo ReNew.

Customer Service 130

Customer Service Software Vehicle Trucking 130

Automotive Training Centre

FEBRUARY 2, 2024

Your auto parts training will have prepared you to navigate software systems easily, ensuring you can quickly access the information you need. Being a Parts Counter Person offers a rewarding mix of technical knowledge, problem-solving, and customer service skills.

Troubleshooting 236

Troubleshooting Auto Mechanic Training Automotive Mechanic 236

Tomorrow's Technician

DECEMBER 8, 2023

Ford Pro and Xcel Energy are launching the 30×30 initiative within Xcel Energy’s broader Electric Vehicle Supply Infrastructure (EVSI) program to scale EV adoption and increase access to charging infrastructure for business fleets across Xcel Energy’s service areas in the U.S., the companies said.

Software 130

Software Utilities Electric Vehicles Customer Service 130

Bolt on Technology

FEBRUARY 1, 2024

Navigating the sea of payment processing options can be daunting, but it's a vital step in ensuring the success and efficiency of your auto service business. The right payment processing software does more than just handle transactions; it enhances the overall customer experience and bolsters the credibility of your business.

Software 52

Software Customer Service IT 52

Solera

MAY 8, 2023

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

Autoflow

NOVEMBER 16, 2023

Dallas, TX – Autoflow announces its partnership with American Auto Guardian, LLC (AAGI), an industry leader in developing, marketing, and administering vehicle service contracts and other automotive aftermarket products. AAGI’s commitment to offering outstanding customer service makes the partnership with Autoflow a perfect pairing.

Customer Service 105

Customer Service Insurance Finance Management 105

AutoSuccess

OCTOBER 17, 2023

Any large group of dealers that is looking to maintain and expand their market share and brand visibility should also look to effective SEO strategies to achieve their goals and attract more customers. Any plane is only as good as its pilot. First, the two promised answers, and then some futuristic-thought-food. On SEO, who needs it?

IT 98

IT Management Retail Customer Service 98

AutoInc.

DECEMBER 4, 2024

It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. Leverage Technology for Efficiency Technology, especially shop management software, can be a game-changer for scheduling, inventory, and communication.

Software 69

Software Management Automotive Repair Customer Service 69

Solera

AUGUST 8, 2023

They pay attention to industry trends, understand what customers want, and actively work to stay competitive. 8 Tips to Stay Competitive It’s great to know what industry trends are and what customers are looking for, but it is also essential to take action to stay competitive. The more choices your customer has, the better.

Car Dealership 130

Car Dealership Car Finance Customer Service 130

Shop Marketing Pros

JUNE 14, 2023

*Importance of Customer Experience (00:11:42)* Kieran emphasizes the importance of building an incredible product, brand, and customer experience to attract and retain customers. Explains how it can help with communication, responding to customers, and even writing marketing campaigns. *AI

Auto Repair 130

Auto Repair Auto Repair Shop Service Advisor Customer Service 130

Brake & Front End

DECEMBER 4, 2023

Just pulling the car into the alignment bay, taking readings and looking for the specification that is out of whack will typically never solve a customer complaint or car problem. It is critical to ask the customer at what speeds they experience the condition and on what type of roads. But, it is also physical and psychological.

Software 130

Software Vehicle Electricity Manufacturing 130

Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. Are you maximizing yours to their full potential?

Customer Service 130

Customer Service Engineering Check Engine Light Electronics 130

Autoflow

DECEMBER 14, 2023

By now, most shops use shop management software to optimize workflows and processes. They also eliminate costly errors that erode customer satisfaction. With so many cars and customers coming and going, keeping track of repair orders can overwhelm any organized team. So, how does a 10-inch tablet revolutionize your shop?

Auto Repair 105

Auto Repair Mechanic Auto Repair Shop Software 105

Autoflow

NOVEMBER 5, 2024

Dallas, TX ( November 5, 2024 ) — Autoflow, a leading provider of innovative automotive software solutions, is excited to announce the integration of its iDVI (instant Digital Vehicle Inspection) virtual claims inspection platform with StoneEagle’s renowned FI-SCS and StoneEagleADMIN warranty administration systems.

IT 52

IT Software Automotive Consulting 52

Autoflow

MARCH 4, 2024

Dallas, TX – Autoflow announces its partnership with CoverageX, a premier service contract provider specializing in vehicle service contracts, home service contracts, and premium financing. For more information about CoverageX, please visit [link]. For more information, visit [link].

Finance 96

Finance Management Customer Service Software 96

Autoflow

APRIL 11, 2024

Dallas, TX – Autoflow announces the implementation of its iDVI (instant Digital Vehicle Inspection) by Royal Administration Services to provide a fast, digital solution for capturing essential information including pictures, videos, and notes for expediting the warranty claims adjudication and approval process.

Vehicle 105

Vehicle Automotive Services Management Customer Service 105

Brake & Front End

SEPTEMBER 28, 2023

SOFTWARE The electric power steering system has sophisticated software that can regulate not only the amount of assist, but also how the steering feels to the driver. The software also regulates the temperature of the motor. This high-voltage system was a solution for the power required for loads such as electric power steering.

Electricity 130

Electricity Engineering Software Vehicle 130

CATI

DECEMBER 7, 2023

Our Automotive Sales and Administration Diploma program is an excellent place to start your career as it endows students with the product knowledge, budgeting skills, vehicle financing knowledge, and customer service competencies they need to become highly competitive sales and administration candidates. Personable? Goal-oriented?

Automotive 99

Automotive Management Finance Customer Service 99

AutoSuccess

NOVEMBER 10, 2023

When I started a reconditioning software company in 2010, I just knew that any success we might achieve would depend on a long-term, committed promise to excel in customer support and experience as much as the benefits delivered. She was a warranty administrator and master service advisor for a Jaguar-Land Rover dealership.

Software 52

Software Service Advisor Customer Service Automotive 52

Autoflow

SEPTEMBER 13, 2023

So, how do you stand out from the crowd and keep customers back? At Autoflow, we follow all these trends and have adapted our digital vehicle inspections (DVI) to match customers’ expectations. Our software solution works with your auto shop’s workflows to meet customers’ needs – and surpass them by a mile.

Automotive 98

Automotive Auto Repair Shop Auto Repair Software 98

Tire Review Magazine

JANUARY 16, 2024

In only the past year or so, AI has opened a Pandora’s box of opportunities to better care for customers and their vehicles – so much so that today’s consumer has unlocked a new level of knowledge surrounding all aspects of maintenance. He doesn’t own a tread depth gauge and wouldn’t know what to do with one anyway.

Customer Service 98

Customer Service Car Vehicle Software 98

Tire Review Magazine

MAY 7, 2024

The Tekmetric Tire Suite integrates tire management tasks within the Tekmetric software, the company said. “This development not only broadens our influence but also underscores our dedication to enhancing the efficiency and service quality of our clients’ businesses.” It is available at $39 per month, per shop.

Management 52

Management Auto Repair Software Electronics 52

Tire Review Magazine

MAY 7, 2024

The Tekmetric Tire Suite integrates tire management tasks within the Tekmetric software, the company said. “This development not only broadens our influence but also underscores our dedication to enhancing the efficiency and service quality of our clients’ businesses.” It is available at $39 per month, per shop.

Management 52

Management Auto Repair Software Electronics 52

Tire Review Magazine

DECEMBER 8, 2023

A coalition of TPMS manufacturers, including ATEQ , Bartec , Continental and Schrader , along with the Tire Industry Association (TIA), came together at the 2023 AAPEX and SEMA Shows to encourage technicians to get in the habit of updating their TPMS tool software. The launch of the “Don’t Wait…Update!”

Software 52

Software Technical Manufacturing Customer Service 52

Autoflow

JUNE 6, 2023

How much does it cost to win over a new customer? Now, rather than go out and fight for more business, invest your energy on keeping your current customers happy. As times change, so do the ways to earn customers’ trust so they keep coming back. That way, customers can see what work is done, then get on with their busy days.

Automotive 52

Automotive IT Auto Repair Auto Repair Shop 52

Autoflow

SEPTEMBER 18, 2024

Autoflow, a leading innovator in automotive software solutions, is proud to announce that Headstart Warranty Group, a top provider of vehicle service contracts and extended warranties, has selected iDVI, Autoflow’s virtual claims inspection platform, to streamline and enhance their claims adjudication process.

Software 52

Software Customer Service Media Vehicle 52

AutoSuccess

JUNE 3, 2024

This enhancement introduces new solutions focused on Used Car Pricing, Service Management, and New Car Sales Negotiation, further empowering dealerships to optimize their operations and profitability. “Our upgraded AI Factory is not just a technological advancement. . It’s a game changer for the entire industry.”

Retail 52

Retail Customer Service Management Used Cars 52

CATI

DECEMBER 12, 2024

Enhanced Customer Service Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights. Mechanics can explain issues using precise metrics and offer tailored solutions, improving trust and customer satisfaction. What Is Telematics?

Automotive Repair 71

Automotive Repair Mechanic Automotive Telecommunication 71