Automotive Training Centre

JULY 11, 2023

Customers today have access to a wide range of options and resources to research, compare, and make informed decisions, so the role of exceptional customer service cannot be understated. This shift has propelled customer service to the forefront of business success.

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Customer Service Auto Mechanic Training Automotive Mechanic 225

Automotive Training Centre

APRIL 19, 2024

What is a fixed operations manager? In the fast-paced world of automotive service and parts management, the role of a Fixed Operations Manager is pivotal to a business’s success. What Is a Fixed Operations Manager What is a fixed operations manager ?

Management 227

Management Auto Mechanic Training Automotive Customer Service 227

Automotive Training Centre

JUNE 4, 2024

Managing an automotive shop could be the perfect path for those aiming for leadership roles. Though lucrative and interesting, becoming a shop manager or foreman involves additional challenges and responsibilities. This comprehensive approach ensures that graduates are well-prepared to meet the diverse challenges of shop management.

Auto Mechanic Training 249

Auto Mechanic Training Mechanic Management Technical 249

Automotive Training Centre

NOVEMBER 15, 2023

In that case, this blog post highlights five of the most common career challenges that service advisors face, plus expert tips on managing them. Absence of an Efficient System One of the most common career challenges for service advisors after service advisor training is the need for a streamlined system within the service department.

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Service Advisor Management Automotive Technical 277

Automotive Training Centre

OCTOBER 16, 2024

If you’re exploring career options after completing your auto parts training at ATC Surrey, becoming a parts manager might be the perfect path. This role is essential in the automotive industry, ensuring that service departments and repair shops have the necessary parts to keep vehicles running smoothly.

Management 189

Management Customer Service IT Automotive 189

Automotive Training Centre

NOVEMBER 6, 2024

Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. Gain Essential Inventory Management Techniques in Auto Parts Training A well-stocked shop with organized, readily accessible parts is the backbone of any successful body shop.

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Finance Customer Service Technical Management 258

Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. After lunch, Murray Voth from RPM Training talked about the management process shop owners need to undertake.

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Technical Management Service Advisor Consulting 147

Automotive Training Centre

JUNE 7, 2024

Showcasing your technical knowledge helps you demonstrate your readiness to tackle the complexities of the automotive industry and provide exceptional customer service. Customer Service Skills In the auto parts industry, excellent customer service skills are as important as technical knowledge.

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Technical Customer Service Management Retail 236

Automotive Fleet

OCTOBER 4, 2023

In recognition of Customer Service Week, Enterprise Fleet Management showcases how its Kentucky team infuses creativity and teamwork to grow its business by more than 650% in just over a decade.

Customer Service 96

Customer Service Management IT 96

Auto Service World

OCTOBER 25, 2024

The expansion will help improve overall efficiency and inventory management. The store, a member of Bestbuy Distributors, now features separate and dedicated industrial and automotive counters, enhanced staff specialization and customer service. It includes a 10,000-square-foot sales floor and a 20,000-square-foot warehouse.

Customer Service 290

Customer Service Automotive Management Vehicle 290

Automotive Training Centre

DECEMBER 6, 2023

This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.

Service Advisor 277

Service Advisor Automotive Services Automotive Automotive Repair 277

Automotive Training Centre

DECEMBER 6, 2024

From Parts Counter to Management One of the most straightforward paths to career advancement is moving into management within the auto parts sector. After gaining experience in roles such as Parts Counter Person or Shipper Receiver, you can work toward becoming an Assistant Parts Manager and eventually a Parts Manager.

Insurance 194

Insurance Management Automotive Technical 194

Solera

MAY 8, 2023

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Go Under the Hood of Identifix Shop Manager Identifix has done it again! Identifix Shop Manager enables you to maximize the amount of money made on each vehicle repair.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

Automotive Training Centre

MAY 29, 2024

The Role of a Shop Foreman After Auto Mechanic School A shop foreman, also known as a service manager or workshop manager, oversees the day-to-day operations of an auto repair shop or service department. Key Responsibilities: – Team Management : Supervising and coordinating a team of mechanics and technicians.

Mechanic 236

Mechanic Auto Mechanic Training Auto Repair Shop Technical 236

Automotive Training Centre

AUGUST 9, 2024

A parts specialist plays a crucial role in the automotive industry by managing and coordinating the supply of parts and accessories needed for repairs and maintenance. Effective communication : Communication is crucial for interacting with customers, suppliers, and colleagues. Customer service: A key area where parts specialists excel.

Technical 191

Technical Customer Service Management Automotive 191

Automotive Training Centre

FEBRUARY 1, 2024

Their primary responsibility is to manage and oversee warranty claims and processes within an organization. Effective Warranty Administrators are vital in handling issues related to product warranties, applications, and claims, a significant part of a company’s operations and customer service efforts.

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Service Advisor Customer Service Auto Mechanic Training Automotive 206

Automotive Training Centre

DECEMBER 29, 2023

Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services. Don’t be afraid to let your personality shine during your job interviews!

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Service Advisor Automotive Services Auto Mechanic Training Customer Service 225

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. Car Sales Manager: Steering Dealership Success with Auto Sales Training The automotive sales manager is the main driving force of any sales team. Are you interested in automotive sales courses ?

Service Advisor 201

Service Advisor Finance Auto Mechanic Training Management 201

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Looking Up: Parts Departments and Wholesale Service advisor training equips you with customer service skills and a strong understanding of car parts.

Service Advisor 251

Service Advisor Auto Mechanic Training Customer Service Technical 251

Auto Service World

DECEMBER 4, 2024

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. Catharines, Ont.,

Retail 278

Retail Management Automotive Customer Service 278

Automotive Training Centre

MAY 14, 2024

Understanding the Role of a Warehousing Clerk A warehousing clerk manages the storage, distribution, and inventory of goods within a warehouse setting. In the auto parts industry context, this role gains an added layer of complexity due to the variety of parts and the critical need for precision in inventory management.

Management 238

Management Software Automotive Retail 238

Automotive Training Centre

JUNE 26, 2024

Attention to Detail and Customer Service Skills Attention to detail is a critical trait for auto detailers. Auto detailing is not just about working on cars; it’s also about providing excellent customer service. Time Management Skills Efficiency is key in the auto detailing industry.

Customer Service 244

Customer Service Technical Troubleshooting Management 244

Automotive Training Centre

DECEMBER 18, 2024

The leadership skills needed to guide a team effectively are cultivated over time, often through experience in managing roles. Entry-level roles like Collision Estimator or Body Shop Manager are natural stepping stones toward shop ownership. These skills foster trust, encouraging repeat business and positive word-of-mouth referrals.

Auto Body Shop 190

Auto Body Shop Body Repair Technical Management 190

AutoSuccess

JANUARY 29, 2024

During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method. “He Throughout the years Mendoza has climbed the ladder and is now the general manager of San Leandro Honda in San Leandro, California.

Management 97

Management Vehicle Customer Service Car Dealership 97

Automotive Training Centre

MAY 1, 2024

Effective communication helps manage customer expectations and facilitates smoother approval processes with insurance claims. This documentation is essential not only for repair team guidance but also for insurance and customer records. Project Management: In many cases, estimators also oversee the repair process.

Insurance 232

Insurance Technical Auto Mechanic Training Collision Repair 232

Automotive Training Centre

DECEMBER 12, 2023

Exceptional Customer Service In automotive sales, exceptional customer service isn’t just a luxury; it’s a necessity. Building lasting relationships with customers is vital, and this begins with a positive and memorable buying experience.

Automotive 235

Automotive Auto Mechanic Training Finance Customer Service 235

Automotive Training Centre

MARCH 8, 2024

As a vital component of supply chain management, dispatch involves critical decision-making, coordination, and communication to ensure the smooth transit of goods and services. Demand Forecasting With AI, dispatchers can accurately predict demand for shipping and delivery services.

Auto Mechanic Training 239

Auto Mechanic Training Customer Service Software Management 239

Automotive Training Centre

AUGUST 20, 2024

Their primary responsibilities include assisting customers in finding the right auto parts, managing inventory, processing sales transactions, and providing product advice. The job involves a mix of technical knowledge and customer service, where understanding complex automotive systems is as crucial as understanding customer needs.

Customer Service 240

Customer Service Technical Automotive Retail 240

Automotive Training Centre

SEPTEMBER 27, 2023

In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. Of course, the bottom line of your duties as a service advisor is to boost the productivity and profitability of the auto repair business where you’re employed.

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Service Advisor Auto Mechanic Training Management Auto Repair 269

CATI

DECEMBER 7, 2023

Even with the natural abilities it takes to excel in management, if you’re looking to bring your expertise to the ever-changing automotive industry, it’s necessary to follow certain best practices when taking the lead whether you decide to work in a dealership, repair shop, or warehouse. Personable? Goal-oriented? Strategic thinker?

Automotive 97

Automotive Management Finance Customer Service 97

Auto Service World

NOVEMBER 26, 2024

Almost two-thirds (62 per cent) of women reported feeling uncomfortable visiting a garage alone, raising concerns about both workplace culture and customer service. One in four women said they know someone who has experienced sexism either while driving or at a service shop.

Automotive 282

Automotive Automotive Repair Auto Repair Customer Service 282

Automotive Training Centre

JUNE 20, 2024

What You’ll Do : You’ll handle routine maintenance, diagnose and repair various issues, and provide excellent customer service. You can work on fleet vehicles or manage your work bay within the garage. How to Find Jobs : Search job boards for government agencies or fleet management companies.

Mechanic 216

Mechanic Auto Mechanic Training Customer Service Troubleshooting 216

Automotive Training Centre

MARCH 14, 2024

A career after service advisor training presents an intriguing intersection of customer service and technical expertise, particularly within the automotive industry. Technical skills also empower service advisors better to understand their service teams’ limitations and capabilities.

Service Advisor 237

Service Advisor Technical Auto Mechanic Training Customer Service 237

Tire Review Magazine

JUNE 7, 2024

Phaelona Bradley, director of customer service and sales support at Yokohama Tire , takes the words “customer service” very seriously. Excellent customer service is at the core of most successful businesses, and Phaelona would know it – she’s been doing it since 2002 with the same company.

Customer Service 52

Customer Service Trucking Management IT 52

Tire Review Magazine

JUNE 7, 2024

Phaelona Bradley, director of customer service and sales support at Yokohama Tire , takes the words “customer service” very seriously. Excellent customer service is at the core of most successful businesses, and Phaelona would know it – she’s been doing it since 2002 with the same company.

Customer Service 52

Customer Service Trucking Management IT 52

Automotive Training Centre

JULY 11, 2024

Software development, data analysis, and network management skills will become increasingly valuable. Maintenance and Fleet Management : With more vehicles being used for shared services, there will be a growing need for specialized maintenance and fleet management expertise. Are you looking for an automotive school ?

Automotive 196

Automotive Transportation Customer Service Management 196

Automotive Training Centre

OCTOBER 1, 2024

Why it’s useful: Learn from Professionals : Watching experienced mechanics work gives you insights into practical techniques, time management, and customer service that you might not encounter in a classroom setting.

Auto Mechanic Training 252

Auto Mechanic Training Mechanic Automotive Repair Auto Repair 252