Automotive Training Centre

JUNE 7, 2024

Showcasing your technical knowledge helps you demonstrate your readiness to tackle the complexities of the automotive industry and provide exceptional customer service. Customer Service Skills In the auto parts industry, excellent customer service skills are as important as technical knowledge.

Technical 264

Technical Customer Service Management Retail 264

Auto Profit Masters

JANUARY 9, 2024

Today, auto repair marketing software is available to help shop owners with many types of administrative and marketing tasks. Let’s look at a few of the benefits of investing in this software before you open your shop. What Does Auto Repair Marketing Software Do? According to the U.S. appeared first on Auto Profit Masters.

Auto Repair 130

Auto Repair Software Auto Repair Shop Management 130

Automotive Training Centre

MAY 14, 2024

Understanding the Role of a Warehousing Clerk A warehousing clerk manages the storage, distribution, and inventory of goods within a warehouse setting. In the auto parts industry context, this role gains an added layer of complexity due to the variety of parts and the critical need for precision in inventory management.

Management 278

Management Software Automotive Retail 278

Automotive Training Centre

JUNE 19, 2024

They evaluate the extent of damage to the vehicle’s body, frame, and mechanical systems and provide customers with detailed explanations of the repair process and costs. Heavy-duty estimation software, such as Mitchell TruckEst , is tailored to the unique needs of larger vehicles and equipment.

Software 259

Software Hydraulics Insurance Technical 259

Automotive Training Centre

FEBRUARY 1, 2024

Their primary responsibility is to manage and oversee warranty claims and processes within an organization. Effective Warranty Administrators are vital in handling issues related to product warranties, applications, and claims, a significant part of a company’s operations and customer service efforts.

Service Advisor 263

Service Advisor Customer Service Auto Mechanic Training Automotive 263

Solera

MAY 8, 2023

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Go Under the Hood of Identifix Shop Manager Identifix has done it again! Identifix Shop Manager enables you to maximize the amount of money made on each vehicle repair.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

BayIQ

SEPTEMBER 14, 2023

In today's fast-paced world, effective time management is crucial for any business, especially for tire shops. One way to streamline operations and enhance customer service is by investing in a reliable tire shop scheduling software.

Software 100

Software Customer Service Management 100

Automotive Training Centre

MARCH 8, 2024

As a vital component of supply chain management, dispatch involves critical decision-making, coordination, and communication to ensure the smooth transit of goods and services. As per dispatch training, AI-driven routing software allows dispatchers to streamline deliveries. The field of dispatch and logistics is no exception.

Auto Mechanic Training 264

Auto Mechanic Training Customer Service Software Management 264

Bolt on Technology

JULY 23, 2024

The absence of good communication can often lead to customers feeling anxious because they are left out of the loop. By relaying information regularly, however, expectations can be managed, leading to a happier and more knowledgeable customer.

Auto Repair 102

Auto Repair Software Management Customer Service 102

Automotive Training Centre

FEBRUARY 23, 2024

In essence, service advisors ensure customer satisfaction while driving the business’s revenue through service and sales. An often overlooked but critical aspect of a service advisor’s role is managing financial transactions and basic bookkeeping.

Service Advisor 254

Service Advisor Automotive Services Auto Mechanic Training Management 254

AutoVitals

DECEMBER 11, 2023

Integrating auto repair shop software designed to meet the demands of the independent auto repair industry will significantly streamline operations and enhance customer service. Vehicles have become more complex, and auto repair shops are busier than ever.

Auto Repair Shop 73

Auto Repair Shop Auto Repair Software Management 73

Automotive Training Centre

JULY 11, 2024

Software development, data analysis, and network management skills will become increasingly valuable. Maintenance and Fleet Management : With more vehicles being used for shared services, there will be a growing need for specialized maintenance and fleet management expertise.

Automotive 260

Automotive Transportation Customer Service Management 260

AutoSuccess

APRIL 5, 2024

Enter dealership texting software, a revolutionary tool designed to bridge the gap between traditional sales approaches and the digital expectations of today’s consumers. This innovative software is not just changing the game; it’s redefining the rules of engagement, making every interaction more personalized, efficient and responsive.

Software 97

Software Automotive Customer Service Utilities 97

AutoInc.

DECEMBER 4, 2024

It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. With the right systems, technology, and delegation, you can reduce bottlenecks, ensure consistent quality, and make your shop more enjoyable to manage and even take the weekends for yourself.

Software 69

Software Management Automotive Repair Customer Service 69

Autoflow

FEBRUARY 28, 2025

As a multi-shop operation (MSO) in the automotive repair industry, managing multiple locations can feel like juggling a thousand moving parts. From streamlining operations across locations to providing a consistent customer experience, the challenges can seem endless. Reduces delays caused by searching for customer records.

Software 52

Software Management Automotive Repair Customer Service 52

CATI

DECEMBER 7, 2023

Even with the natural abilities it takes to excel in management, if you’re looking to bring your expertise to the ever-changing automotive industry, it’s necessary to follow certain best practices when taking the lead whether you decide to work in a dealership, repair shop, or warehouse. Personable? Goal-oriented? Strategic thinker?

Automotive 103

Automotive Management Finance Customer Service 103

CATI

DECEMBER 12, 2024

Typical uses include fleet management, predictive maintenance, and emergency response systems. Enhanced Customer Service Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights.

Automotive Repair 97

Automotive Repair Mechanic Automotive Telecommunication 97

AutoShopOwner

JANUARY 10, 2024

2: INVEST IN TECHNOLOGY UPGRADES Invest in modern technology such as automotive diagnostic software, customer relationship management (CRM) systems, or accounting software to streamline your operations, save time, and increase efficiency.

Management 130

Management Customer Service Software Media 130

Tire Review Magazine

MAY 7, 2024

Tekmetric recently introduced Tekmetric Tire Suite, which it said streamlines tire management for auto repair and tire shops alike. The Tekmetric Tire Suite integrates tire management tasks within the Tekmetric software, the company said. Tekmetric Tire Suite is a paid add-on to Tekmetric subscriptions.

Management 52

Management Auto Repair Software Electronics 52

Tire Review Magazine

MAY 7, 2024

Tekmetric recently introduced Tekmetric Tire Suite, which it said streamlines tire management for auto repair and tire shops alike. The Tekmetric Tire Suite integrates tire management tasks within the Tekmetric software, the company said. Tekmetric Tire Suite is a paid add-on to Tekmetric subscriptions.

Management 52

Management Auto Repair Software Electronics 52

CATI

AUGUST 8, 2024

The Responsibilities of a Taxi Dispatcher A taxi dispatcher manages taxi service logistics, acting as the central point of contact between drivers and customers to meet transportation needs promptly and efficiently. Dispatchers need to master technological tools to manage operations post-training efficiently.

Automotive 93

Automotive Transportation Customer Service Software 93

AutoSuccess

AUGUST 12, 2024

The Reynolds and Reynolds Company recently announced the acquisition of TSD Mobility Solutions, a leader in fleet management software and services. Built to handle multi-use scenarios, TSD provides fleet management options for loaner or rental cars, shuttles, subscriptions, test drives and pickup and delivery services.

Management 52

Management Software Customer Service Manufacturing 52

AutoFix

FEBRUARY 13, 2025

Personalized communication has become a crucial factor in building trust, ensuring transparency, and creating long-term customer relationships. For auto repair shop owners, mastering automotive customer service isnt just about answering questionsits about educating customers, setting realistic expectations, and making them feel valued.

Service Advisor 52

Service Advisor Auto Repair Auto Repair Shop Customer Service 52

Autoflow

NOVEMBER 5, 2024

Dallas, TX ( November 5, 2024 ) — Autoflow, a leading provider of innovative automotive software solutions, is excited to announce the integration of its iDVI (instant Digital Vehicle Inspection) virtual claims inspection platform with StoneEagle’s renowned FI-SCS and StoneEagleADMIN warranty administration systems.

IT 52

IT Software Automotive Consulting 52

AutoSuccess

FEBRUARY 12, 2024

Volie’s modern automotive call center software simplifies BDC operations, eliminating the need for traditional desk phones. We already have dealers taking advantage of this integration and reporting enhanced customer interactions as a result.” The post Volie Inc.

Software 52

Software Automotive Customer Service Management 52

Autoflow

NOVEMBER 16, 2023

AAGI’s commitment to offering outstanding customer service makes the partnership with Autoflow a perfect pairing. In addition to the virtual claims inspection platform, Autoflow delivers digital solutions for workflow management, communication, vehicle inspections, work orders, quality control, and rewarding customer loyalty.

Customer Service 105

Customer Service Insurance Finance Management 105

Automotive Management Network

AUGUST 30, 2024

Left to their own devices, people are much more likely to leave reviews if they are extremely happy with the service or unhappy with it. Many companies make asking for a review a part of their customer service process. Use your social media platforms to ask your customers for reviews.

Management 52

Management Auto Repair Shop Auto Repair Customer Service 52

Solera

AUGUST 8, 2023

Provide excellent customer service: This includes your parts and service departments if you have them. Customers remember the image you portray everywhere, so be sure that customer service runs through your culture. The more choices your customer has, the better.

Car Dealership 130

Car Dealership Car Finance Customer Service 130

Autoflow

APRIL 11, 2024

We’re excited about the opportunities this partnership brings and look forward to leveraging iDVI’s advanced capabilities to drive success in our industry, ” explains Chris Amico, Sales Support Manager. For more information about Royal Administration Services, please visit [link].

Vehicle 105

Vehicle Automotive Services Management Customer Service 105

AutoSuccess

SEPTEMBER 3, 2024

When cars spend less time in the PDI phase, they can be delivered to customers faster, reducing inventory holding costs and improving overall dealership profitability. Modern software solutions can transform the PDI process, making it more efficient and effective. Here’s how: 1.

Car 93

Car Software Finance Management 93

AutoSuccess

FEBRUARY 4, 2025

Transitioning from the CEO position, Veon will remain closely connected to Autosoft and continue to nurture relationships with its customers, OEMs and industry partners. Belcherbrings over 20 years of executive leadership experience in the software and automotive industries.

Retail 52

Retail Customer Service Automotive Software 52

Autoflow

DECEMBER 14, 2023

By now, most shops use shop management software to optimize workflows and processes. Work Order Management – Keep track of whether a car awaits parts, sits on a hoist or is ready for pickup. Skip the verbal check-ins when a customer calls for a maintenance status update. Tablets also save steps to update service advisors.

Auto Repair 105

Auto Repair Mechanic Auto Repair Shop Software 105

CATI

JUNE 27, 2024

Customer Service and Problem-Solving Skills Working in auto parts often involves interacting with customers, whether they are individual vehicle owners or professionals in the automotive repair industry. Inaccuracies in parts orders can lead to significant issues, including customer dissatisfaction and increased costs.

Apprenticeship 97

Apprenticeship Technical Management Automotive Repair 97

Shop Marketing Pros

JUNE 14, 2023

*Importance of Customer Experience (00:11:42)* Kieran emphasizes the importance of building an incredible product, brand, and customer experience to attract and retain customers. The hosts compare it to the Ritz Carlton and Chick-fil-A. Talks about how technicians are getting paid more and how AI is useful for communication. *How

Auto Repair 130

Auto Repair Auto Repair Shop Service Advisor Customer Service 130

Brake & Front End

SEPTEMBER 28, 2023

The simple answer is that engineers improved how 12-volt power was managed in the vehicle. Managing these loads on the electrical system could be difficult. These power modules are networked and can manage the loads caused by sudden steering inputs and activation of the valves in the ABS module that might require 80 amps of power.

Electricity 130

Electricity Engineering Software Vehicle 130

Autoflow

MARCH 4, 2024

In addition to the virtual claims inspection platform, Autoflow delivers digital solutions for workflow management, communication, vehicle inspections, work orders, quality control, and rewarding customer loyalty. For more information about CoverageX, please visit [link].

Finance 96

Finance Management Customer Service Software 96

Bolt on Technology

FEBRUARY 28, 2024

Fortunately, there are innovative solutions for managing appointments and enhancing customer communication. Missed appointments are the bane of any auto repair shop's existence. They create scheduling headaches and can negatively impact many areas of your business.

Auto Repair 52

Auto Repair Auto Repair Shop Software Management 52