Automotive Training Centre

MARCH 14, 2024

A career after service advisor training presents an intriguing intersection of customer service and technical expertise, particularly within the automotive industry. A service advisor acts as a bridge between the customer and the technical team, requiring excellent interpersonal skills and a solid technical foundation.

Service Advisor 264

Service Advisor Technical Auto Mechanic Training Customer Service 264

Automotive Training Centre

JUNE 4, 2024

Managing an automotive shop could be the perfect path for those aiming for leadership roles. Though lucrative and interesting, becoming a shop manager or foreman involves additional challenges and responsibilities. This comprehensive approach ensures that graduates are well-prepared to meet the diverse challenges of shop management.

Auto Mechanic Training 298

Auto Mechanic Training Mechanic Management Technical 298

Automotive Training Centre

NOVEMBER 15, 2023

In that case, this blog post highlights five of the most common career challenges that service advisors face, plus expert tips on managing them. Absence of an Efficient System One of the most common career challenges for service advisors after service advisor training is the need for a streamlined system within the service department.

Service Advisor 306

Service Advisor Management Automotive Technical 306

Automotive Training Centre

APRIL 19, 2024

What is a fixed operations manager? In the fast-paced world of automotive service and parts management, the role of a Fixed Operations Manager is pivotal to a business’s success. What Is a Fixed Operations Manager What is a fixed operations manager ?

Management 264

Management Auto Mechanic Training Automotive Automotive Services 264

Automotive Training Centre

OCTOBER 16, 2024

If you’re exploring career options after completing your auto parts training at ATC Surrey, becoming a parts manager might be the perfect path. This role is essential in the automotive industry, ensuring that service departments and repair shops have the necessary parts to keep vehicles running smoothly.

Management 258

Management Customer Service IT Automotive 258

Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. After lunch, Murray Voth from RPM Training talked about the management process shop owners need to undertake.

Technical 147

Technical Management Service Advisor Consulting 147

Automotive Training Centre

FEBRUARY 5, 2025

Instead, when a customer orders through your online store, you purchase the item directly from a supplier, who then ships it to the customer. This eliminates the need for storage space, reduces upfront costs, and makes it easier to manage your business from virtually anywhere.

Automotive 287

Automotive Management Education Media 287

Automotive Training Centre

JUNE 7, 2024

Highlight Your Technical Knowledge Gained During Auto Parts Training Auto parts training equips you with extensive technical knowledge about vehicle systems and components. This expertise is invaluable when assisting customers, diagnosing issues, or recommending the right parts.

Technical 264

Technical Customer Service Management Retail 264

Automotive Training Centre

MAY 29, 2024

The Role of a Shop Foreman After Auto Mechanic School A shop foreman, also known as a service manager or workshop manager, oversees the day-to-day operations of an auto repair shop or service department. Key Responsibilities: – Team Management : Supervising and coordinating a team of mechanics and technicians.

Mechanic 289

Mechanic Auto Mechanic Training Auto Repair Shop Technical 289

CATI

DECEMBER 26, 2024

But turning this dream into reality requires more than just a love for carsit takes technical expertise, business savvy, and determination. Technical Expertise in Auto Body Repair You need a deep understanding of vehicle repair and restoration to run a successful auto body shop. Managing a team of technicians and support staff.

Auto Body Shop 103

Auto Body Shop Technical IT Collision Repair 103

Automotive Training Centre

AUGUST 9, 2024

A parts specialist plays a crucial role in the automotive industry by managing and coordinating the supply of parts and accessories needed for repairs and maintenance. Skills Required for a Parts Specialist The role of a parts specialist requires a combination of technical knowledge and interpersonal skills.

Technical 245

Technical Customer Service Management Automotive 245

Automotive Training Centre

MAY 1, 2024

Effective communication helps manage customer expectations and facilitates smoother approval processes with insurance claims. Technical Documentation: They are responsible for creating comprehensive and detailed repair plans and job quotes. Project Management: In many cases, estimators also oversee the repair process.

Insurance 264

Insurance Technical Auto Mechanic Training Collision Repair 264

Automotive Training Centre

AUGUST 20, 2024

However, succeeding in this role requires more than just technical knowledge of car parts. Their primary responsibilities include assisting customers in finding the right auto parts, managing inventory, processing sales transactions, and providing product advice.

Customer Service 289

Customer Service Technical Automotive Retail 289

Automotive Training Centre

JUNE 26, 2024

Technical Skills and Knowledge From Auto Detailing Training Employers are particularly interested in candidates with a strong foundation in the technical aspects of auto detailing. Attention to Detail and Customer Service Skills Attention to detail is a critical trait for auto detailers.

Customer Service 298

Customer Service Technical Troubleshooting Management 298

Automotive Training Centre

DECEMBER 6, 2023

This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.

Service Advisor 306

Service Advisor Automotive Services Automotive Automotive Repair 306

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. They offer a fast-paced environment where you’ll interact with various customers, diagnose vehicle issues, and recommend repairs.

Service Advisor 279

Service Advisor Auto Mechanic Training Customer Service Technical 279

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. Car Sales Manager: Steering Dealership Success with Auto Sales Training The automotive sales manager is the main driving force of any sales team. Are you interested in automotive sales courses ?

Service Advisor 262

Service Advisor Finance Auto Mechanic Training Management 262

Tomorrow's Technician

MARCH 17, 2025

The ShopOwner Mentorship Award sponsored by NAPA celebrates automotive professionals dedicated to mentoring and developing future technicians in-house, as well as through partnerships with vocational and technical schools. Mentoring is usually the most successful way to ensure enduring results.

Automotive 130

Automotive Automotive Services Customer Service Technical 130

Brake & Front End

MARCH 17, 2025

The ShopOwner Mentorship Award sponsored by NAPA celebrates automotive professionals dedicated to mentoring and developing future technicians in-house, as well as through partnerships with vocational and technical schools. Mentoring is usually the most successful way to ensure enduring results.

Automotive 130

Automotive Automotive Services Customer Service Technical 130

Automotive Training Centre

JUNE 19, 2024

Technical Knowledge Gained During Auto Body Estimating Training Regular auto body estimators need a solid understanding of automotive technology and repair techniques. Strong customer service skills are crucial in this role, as building trust and maintaining positive customer relationships is essential.

Software 260

Software Hydraulics Insurance Technical 260

Automotive Training Centre

FEBRUARY 23, 2024

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. Integrated payment systems can handle multiple payment methods (credit/debit cards, online payments, etc.),

Service Advisor 256

Service Advisor Automotive Services Auto Mechanic Training Management 256

Automotive Training Centre

SEPTEMBER 27, 2023

In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. Of course, the bottom line of your duties as a service advisor is to boost the productivity and profitability of the auto repair business where you’re employed.

Service Advisor 299

Service Advisor Auto Mechanic Training Management Auto Repair 299

Automotive Training Centre

OCTOBER 1, 2024

Auto mechanic training is a hands-on field that requires a combination of technical knowledge, practical experience, and problem-solving skills. As technology evolves, so does the learning experience for students in this field.

Auto Mechanic Training 298

Auto Mechanic Training Mechanic Automotive Repair Auto Repair 298

Automotive Training Centre

DECEMBER 15, 2023

In addition to technical skills, it’s crucial to stay updated with the latest industry trends. Moreover, soft skills such as customer service, time management, and attention to detail are vital. Auto detailing is a service-oriented profession, and building a rapport with clients is key to success.

Vocational School 262

Vocational School Auto Mechanic Training Education Customer Service 262

Automotive Training Centre

OCTOBER 9, 2024

Fleet rental specialists are crucial in managing rental vehicles and providing outstanding service. Manage Rental Requests and Prepare Estimates After Automation Training As the morning progresses, Fleet Rental Specialists handle rental requests and reservations, advising clients on vehicle conditions, available models, and promotions.

Automotive 261

Automotive Vehicle Insurance Management 261

Automotive Training Centre

NOVEMBER 22, 2023

The life of a dent doctor, also known as an auto body technician, is a blend of skill, precision, and customer service. The profession demands the technical proficiency learned in auto body training. Throughout the day, time management is crucial.

Auto Mechanic Training 278

Auto Mechanic Training Auto Body Shop Repaints Consulting 278

Automotive Training Centre

JANUARY 16, 2024

Also, highlight the skills you’ve developed, like problem-solving, technical proficiency, or attention to detail. If the job requires customer service skills, for example, highlight your experience in this area, even if it’s not directly related to auto parts. State it very clearly in your resume.

Auto Mechanic Training 264

Auto Mechanic Training Automotive Mechanic Technical 264

CATI

AUGUST 8, 2024

The Responsibilities of a Taxi Dispatcher A taxi dispatcher manages taxi service logistics, acting as the central point of contact between drivers and customers to meet transportation needs promptly and efficiently. Dispatchers need to master technological tools to manage operations post-training efficiently.

Automotive 100

Automotive Transportation Customer Service Software 100

AutoFix

MARCH 19, 2025

In the auto repair industry, customer service is just as important as technical expertise. One of the biggest challenges shop owners and service advisors face is handling difficult conversationsespecially when customers express frustration or assign blame for vehicle issues.

Service Advisor 52

Service Advisor Auto Repair Shop Auto Repair Customer Service 52

Automotive Training Centre

JUNE 28, 2023

By honing their abilities, collision estimators contribute to the seamless functioning of the auto body repair industry, guaranteeing customer satisfaction and overall success. Providing exceptional customer service is essential after auto estimating training.

Body Repair 130

Body Repair Insurance Auto Mechanic Training Technical 130

AutoFix

FEBRUARY 13, 2025

Personalized communication has become a crucial factor in building trust, ensuring transparency, and creating long-term customer relationships. For auto repair shop owners, mastering automotive customer service isnt just about answering questionsits about educating customers, setting realistic expectations, and making them feel valued.

Service Advisor 52

Service Advisor Auto Repair Auto Repair Shop Customer Service 52

AutoInc.

NOVEMBER 6, 2024

It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. This kind of investment doesn’t only improve technical skills. Big Picture : A high-performing team doesn’t just manage the work.

Automotive Repair 69

Automotive Repair Auto Repair Technical Customer Service 69

AutoFix

JANUARY 17, 2025

Running a successful auto repair shop requires more than just technical expertise. How AutoFix Can Help: Create customized pricing strategies tailored to your market. Introduce financial management tools to optimize cash flow. Implementing customer retention strategies that foster loyalty and repeat business.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Automotive Repair Management 52

CATI

JUNE 27, 2024

Technical Knowledge with Practical Experience Employers highly value candidates with a deep knowledge of various auto parts and their functions. Strong communication skills are essential for understanding customer needs, explaining technical information in layman’s terms, and providing excellent service.

Apprenticeship 102

Apprenticeship Technical Management Automotive Repair 102

Tire Review Magazine

MARCH 12, 2025

Nick Fox, regional manager for Gills Point S Tire and Auto Service , serving Montana, Idaho, and Utah, was born into the automotive industry. They ultimately drew Fox back in, inspiring him to lead a life of service to others. It was a natural transition to the sales counter and a service advisor position.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59

Auto Service World

OCTOBER 9, 2024

They admitted that they’ve had challenges being good at customer service but have grown into the role. “I I think I would like to see more training for products we sell in order to better explain the benefits to customers,” they noted as something that could use improvement. Reps are thing of past,” one observed.

Retail 263

Retail Technical Manufacturing Vehicle 263

CATI

NOVEMBER 9, 2023

Being a successful salesperson requires more than a license or technical knowledge. The most successful salespeople back these up with soft skills that offer their customers an unforgettable experience, often making their decisions more straightforward. This demands a high level of organization. Contact CATI for more information.

Automotive 80

Automotive Customer Service Management Finance 80