Automotive Training Centre

AUGUST 9, 2024

A parts specialist plays a crucial role in the automotive industry by managing and coordinating the supply of parts and accessories needed for repairs and maintenance. Skills Required for a Parts Specialist The role of a parts specialist requires a combination of technical knowledge and interpersonal skills.

Technical 185

Technical Customer Service Management Automotive 185

Automotive Training Centre

MAY 29, 2024

The Role of a Shop Foreman After Auto Mechanic School A shop foreman, also known as a service manager or workshop manager, oversees the day-to-day operations of an auto repair shop or service department. Key Responsibilities: – Team Management : Supervising and coordinating a team of mechanics and technicians.

Mechanic 230

Mechanic Technical Auto Mechanic Training Auto Repair Shop 230

Automotive Training Centre

MAY 1, 2024

Effective communication helps manage customer expectations and facilitates smoother approval processes with insurance claims. Technical Documentation: They are responsible for creating comprehensive and detailed repair plans and job quotes. Project Management: In many cases, estimators also oversee the repair process.

Insurance 225

Insurance Technical Auto Mechanic Training Collision Repair 225

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. They offer a fast-paced environment where you’ll interact with various customers, diagnose vehicle issues, and recommend repairs.

Service Advisor 244

Service Advisor Customer Service Technical Auto Mechanic Training 244

Automotive Training Centre

JUNE 26, 2024

Technical Skills and Knowledge From Auto Detailing Training Employers are particularly interested in candidates with a strong foundation in the technical aspects of auto detailing. Attention to Detail and Customer Service Skills Attention to detail is a critical trait for auto detailers.

Customer Service 238

Customer Service Technical Troubleshooting Management 238

Automotive Training Centre

DECEMBER 6, 2023

This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.

Service Advisor 271

Service Advisor Automotive Services Automotive Automotive Repair 271

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. Car Sales Manager: Steering Dealership Success with Auto Sales Training The automotive sales manager is the main driving force of any sales team. Are you interested in automotive sales courses ?

Service Advisor 195

Service Advisor Finance Management Auto Mechanic Training 195

CATI

AUGUST 8, 2024

The Responsibilities of a Taxi Dispatcher A taxi dispatcher manages taxi service logistics, acting as the central point of contact between drivers and customers to meet transportation needs promptly and efficiently. Dispatchers need to master technological tools to manage operations post-training efficiently.

Automotive 87

Automotive Transportation Customer Service Management 87

Automotive Training Centre

JUNE 19, 2024

Technical Knowledge Gained During Auto Body Estimating Training Regular auto body estimators need a solid understanding of automotive technology and repair techniques. Strong customer service skills are crucial in this role, as building trust and maintaining positive customer relationships is essential.

Software 190

Software Hydraulics Insurance Technical 190

Automotive Training Centre

SEPTEMBER 27, 2023

In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. Of course, the bottom line of your duties as a service advisor is to boost the productivity and profitability of the auto repair business where you’re employed.

Service Advisor 263

Service Advisor Auto Mechanic Training Management Auto Repair 263

AutoFix

MARCH 22, 2024

This guide will delve into the key strategies for staff management, employee training, and how to run a profitable auto repair shop by fostering a culture of excellence and motivation among your technicians. Training Technicians for Success Developing Technical Skills Continuous learning is key in the ever-evolving auto repair industry.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Technical Management 52

Automotive Training Centre

DECEMBER 15, 2023

In addition to technical skills, it’s crucial to stay updated with the latest industry trends. Moreover, soft skills such as customer service, time management, and attention to detail are vital. Auto detailing is a service-oriented profession, and building a rapport with clients is key to success.

Vocational School 194

Vocational School Auto Mechanic Training Customer Service Education 194

Institute for Automotive Business Excellence

AUGUST 5, 2024

In the ever-evolving automotive industry, the role of a service advisor is both challenging and rewarding. As the bridge between the customer and the service department, a service advisor's ability to communicate effectively, build trust, and manage technical information is crucial.

Service Advisor 52

Service Advisor Automotive Services Automotive Technical 52

CATI

JUNE 27, 2024

Technical Knowledge with Practical Experience Employers highly value candidates with a deep knowledge of various auto parts and their functions. Strong communication skills are essential for understanding customer needs, explaining technical information in layman’s terms, and providing excellent service.

Apprenticeship 91

Apprenticeship Technical Management Automotive Repair 91

Automotive Training Centre

JUNE 28, 2023

By honing their abilities, collision estimators contribute to the seamless functioning of the auto body repair industry, guaranteeing customer satisfaction and overall success. Providing exceptional customer service is essential after auto estimating training.

Body Repair 130

Body Repair Insurance Auto Mechanic Training Technical 130

Automotive Training Centre

JANUARY 16, 2024

Also, highlight the skills you’ve developed, like problem-solving, technical proficiency, or attention to detail. If the job requires customer service skills, for example, highlight your experience in this area, even if it’s not directly related to auto parts. State it very clearly in your resume.

Auto Mechanic Training 220

Auto Mechanic Training Automotive Mechanic Customer Service 220

Automotive Training Centre

NOVEMBER 22, 2023

The life of a dent doctor, also known as an auto body technician, is a blend of skill, precision, and customer service. The profession demands the technical proficiency learned in auto body training. Throughout the day, time management is crucial.

Auto Mechanic Training 225

Auto Mechanic Training Auto Body Shop Repaints Consulting 225

AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. With the right location, excellent service, and effective management, auto repair shops can see a steady influx of customers, leading to significant revenue.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Technical Management 52

CATI

NOVEMBER 9, 2023

Being a successful salesperson requires more than a license or technical knowledge. The most successful salespeople back these up with soft skills that offer their customers an unforgettable experience, often making their decisions more straightforward. This demands a high level of organization. Contact CATI for more information.

Automotive 70

Automotive Customer Service Management Finance 70

CATI

AUGUST 29, 2024

The Importance of Auto Body Technician Training Given the complexity and technical nature of the job, proper auto body technician training is essential. In addition to technical skills, auto body technician training programs often include instruction in customer service and business practices.

Collision Repair 70

Collision Repair Repaints Technical Vehicle 70

CATI

JUNE 13, 2024

Understanding Local Dispatching Local dispatchers primarily manage transportation within a specific area or city. Local dispatchers primarily manage transportation after dispatch training. Skills Required Multitasking : Managing multiple tasks simultaneously is crucial for handling the fast-paced environment of local dispatching.

Automotive 73

Automotive Transportation Management Software 73

CATI

JANUARY 11, 2024

Key duties include preparing, routing, and managing company purchase orders, coordinating with customers, and providing precise logistics for drivers. Beyond the technical skills acquired at dispatch college, building and maintaining relationships is crucial for success in logistics.

Transportation 82

Transportation IT Customer Service Management 82

AutoSuccess

AUGUST 27, 2024

This knowledge transfer enhances technical skills and instills a strong work ethic and commitment to quality service. Assess candidates based on their technical aptitude, work ethic and compatibility with the dealership’s culture. Look for individuals who have a passion for automotive technology and are willing to learn.

Automotive Service Excellence 40

Automotive Service Excellence Automotive Automotive Services Technical 40

Tire Review Magazine

DECEMBER 8, 2023

During a press conference at AAPEX, the group’s message was simple: Updating TPMS tool software allows techs to prevent TPMS service issues and avoid unnecessary delays, leading to better customer service.

Software 52

Software Technical Manufacturing Customer Service 52

AutoSuccess

OCTOBER 17, 2023

While thinking about overtly complex and technical topics, it’s important to remember that all technology is only and exactly as good as the people behind it, the authors of the code, and the people serving your needs. This new tool uses Google’s AI to manage your campaigns across all of their advertising channels.

IT 98

IT Management Customer Service Retail 98

The Mechanic Doctor

JANUARY 4, 2024

One partner may excel in technical expertise, bringing years of hands-on experience in auto repair and maintenance. This knowledge is crucial for ensuring top-quality service and customer satisfaction. Investment in high-quality tools and equipment is essential for efficient and superior service.

Car 52

Car Management Mechanic Technical 52

AutoFix

JUNE 19, 2024

Defining the Role of a Service Writer A service writer, also known as a service advisor, acts as the bridge between customers and the auto repair shop. Their primary responsibility is to ensure clear and effective communication between the customer and the technicians.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Service Advisor Technical 52

Automotive Training Centre

AUGUST 20, 2024

However, succeeding in this role requires more than just technical knowledge of car parts. Their primary responsibilities include assisting customers in finding the right auto parts, managing inventory, processing sales transactions, and providing product advice.

Customer Service 233

Customer Service Technical Automotive Retail 233

AutoFix

JULY 5, 2024

Did you face staffing challenges, supply chain issues, or perhaps a dip in customer satisfaction? Sometimes, it’s external factors like market trends, but often, it can be internal struggles like time management or a lack of strategic planning. Understanding these setbacks is crucial. How Have You Held Yourself Back?

Auto Repair Shop 52

Auto Repair Shop Auto Repair Tire Rotations Management 52

CATI

MAY 11, 2023

Being good at something is one thing, but having the qualities and technical insight to make a career out of it is another thing entirely. Auto detailing is not just a technical skill but also an artistic one. Do relatives and friends frequently request your help with their vehicles?

Technical 52

Technical Professional Services Customer Service Car 52

The Mechanic Doctor

NOVEMBER 17, 2023

Reason: Reviews and references from past customers provide insight into the mechanic’s reliability, quality of work, and customer service. Reason: Effective communication is key to a good customer service experience. This could be through word-of-mouth, online reviews, or testimonials.

Mechanic 52

Mechanic Automotive Service Excellence Customer Service Car 52

AutoFix

SEPTEMBER 19, 2023

The world of auto repair is a dynamic blend of technical expertise, customer service, and business acumen. Clear thinking enables better decision-making, from dealing with a disgruntled customer to deciding on investment opportunities, hiring, pricing, profits etc….

Auto Repair Shop 40

Auto Repair Shop Auto Repair Finance Customer Service 40

Shop Marketing Pros

NOVEMBER 1, 2023

We would like to see a minimum of 12% of new customers. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. I recommend that all first-time customers should be asked a few questions, such as “Who referred you to us?” And they manage and lead your company.

Media 130

Media Management Automotive Repair Automotive 130

Automotive Training Centre

FEBRUARY 23, 2024

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. Integrated payment systems can handle multiple payment methods (credit/debit cards, online payments, etc.),

Service Advisor 182

Service Advisor Automotive Services Auto Mechanic Training Management 182

Advanced Technology Institute

OCTOBER 14, 2019

Second, you’ll learn the skills it takes to succeed in the industry that don’t necessarily involve engines and automobiles–speech, accounting, technical writing, and service management. You also have to be able to work with people, communicate, balance the books, and deliver exceptional customer service.

Mechanic 52

Mechanic Automotive Service Excellence ASE Automotive Services 52

Advanced Technology Institute

AUGUST 20, 2020

The Associate in Occupational Science degree in Heavy Vehicle Technology with Service Management from ATI is the ideal way to start your heavy construction vehicle career. You should learn all the technical skills needed to repair and maintain big machines.

Customer Service 52

Customer Service Technical Management Vehicle 52

Advanced Technology Institute

OCTOBER 14, 2019

The Associate in Occupational Science degree in Heavy Vehicle Technology with Service Management from ATI is the ideal way to start your heavy construction vehicle career. You should learn all the technical skills needed to repair and maintain big machines.

Vehicle 52

Vehicle Education Hydraulics Mechanic 52