Remove Customer Service Remove Management Remove Used Cars
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How to keep your independent car dealership competitive

Solera

Industry Trends in 2023 While the used car boom that sent prices sky high may be winding down, there is still a large demand for quality used vehicles. Provide excellent customer service: This includes your parts and service departments if you have them. The more choices your customer has, the better.

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COMMENTARY: 8 tips to be adaptive & thrive in a down market

Auto Remarketing

We have seen a decrease in consumer spending, tighter credit markets, and a general reluctance among customers to make major purchases With that we have seen a lot of our dealers experience declining sales, shrinking profit margins, and increased competition. therefore getting them cheaper.

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From Sale to Service: Building Loyalty and Profitability Post-Sale 

AutoSuccess

Since the dealership often handles these repairs under the service contract, it ensures that any needed work stays within the dealerships service drive rather than going to a third-party mechanic. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

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Optimizing the PDI Process: Key to Fast New Car Sales in a Surplus Market

AutoSuccess

While dealerships focus on reconditioning used cars, the efficiency of the PDI process for new cars is equally vital. A streamlined PDI process enhances customer satisfaction and accelerates inventory turnover, both of which are critical in a high-pressure market.

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FrogData Unveils Major AI Factory Upgrade

AutoSuccess

This enhancement introduces new solutions focused on Used Car Pricing, Service Management, and New Car Sales Negotiation, further empowering dealerships to optimize their operations and profitability.

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FrogData Unveils AI-Connected Dealership Platform

AutoSuccess

FrogData’s platform transcends conventional AI applications, offering solutions that extend well beyond automated customer service chatbots. Improving Service Operations: Leveraging operational data to improve service operations efficiency, warranty management, and after-sales services.

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BA Auto Care, Columbia Maryland’s Top Independent Auto Repair Shop Celebrates 45 Years of “Looking Out For You and Your Car”

BA Auto Care

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. It’s how we ensure the quality of our work and keep our customers coming back year after year.” “In