Customer Service Management Vehicle Repair 
Automotive Training Centre
NOVEMBER 6, 2024
Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. Gain Essential Inventory Management Techniques in Auto Parts Training A well-stocked shop with organized, readily accessible parts is the backbone of any successful body shop.
Automotive Training Centre
SEPTEMBER 20, 2023
When we think about the automotive and transportation industry, our minds usually drift toward engineers, drivers, and logistics managers. However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically. Managing expectations is an art form.
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Auto Service World
NOVEMBER 26, 2024
Almost two-thirds (62 per cent) of women reported feeling uncomfortable visiting a garage alone, raising concerns about both workplace culture and customer service. The research also found that 27 per cent of women believe that automotive repair centres treat men and women differently.
CATI
DECEMBER 26, 2024
Technical Expertise in Auto Body Repair You need a deep understanding of vehicle repair and restoration to run a successful auto body shop. From fixing dents and scratches to handling more complex collision repairs, your technical skills will be the foundation of your business. Marketing your shop to attract new clients.
Automotive Training Centre
DECEMBER 6, 2023
This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.
Solera
MAY 8, 2023
Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Go Under the Hood of Identifix Shop Manager Identifix has done it again! Like a Driver Assistant, but for auto repair shops.
CATI
DECEMBER 12, 2024
Telematics gathers information on a vehicles location, performance, and diagnostic status through embedded systems or external devices. This data is sent to centralized servers, allowing mechanics to monitor a vehicle remotely and gain insights into its health.
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