Remove Customer Service Remove Management Remove Vehicle Repair
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Auto Parts Training: 5 Essential Skills for Future Shop Owners

Automotive Training Centre

Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. Gain Essential Inventory Management Techniques in Auto Parts Training A well-stocked shop with organized, readily accessible parts is the backbone of any successful body shop.

Finance 290
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A Day In The Life Of A Customer Service Rep After Dispatch Training

Automotive Training Centre

When we think about the automotive and transportation industry, our minds usually drift toward engineers, drivers, and logistics managers. However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically. Managing expectations is an art form.

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The gender divides in automotive

Auto Service World

Almost two-thirds (62 per cent) of women reported feeling uncomfortable visiting a garage alone, raising concerns about both workplace culture and customer service. The research also found that 27 per cent of women believe that automotive repair centres treat men and women differently.

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Do You Have What It Takes to Start Your Own Auto Body Shop?

CATI

Technical Expertise in Auto Body Repair You need a deep understanding of vehicle repair and restoration to run a successful auto body shop. From fixing dents and scratches to handling more complex collision repairs, your technical skills will be the foundation of your business. Marketing your shop to attract new clients.

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Is Automotive Service Advisor a Good Career? An Updated Guide for 2024

Automotive Training Centre

This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.

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Transform Your Auto Repair Shop Management Processes

Solera

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Go Under the Hood of Identifix Shop Manager Identifix has done it again! Like a Driver Assistant, but for auto repair shops.

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Understanding the Role of Telematics in Automotive Repair After Auto Mechanic School

CATI

Telematics gathers information on a vehicles location, performance, and diagnostic status through embedded systems or external devices. This data is sent to centralized servers, allowing mechanics to monitor a vehicle remotely and gain insights into its health.