Customer Service Mechanic Retail 
Automotive Training Centre
MAY 3, 2024
This technology allows machines to produce content and solutions traditionally created by humans, significantly impacting automotive technology retail companies, including Tekion, TrueCar, Cox Automotive, and Car Now. AI chatbots, for instance, can handle customer inquiries, schedule appointments, and provide customized maintenance tips.
Automotive Training Centre
APRIL 11, 2025
A career as an auto parts specialist is a fantastic choice if you love the automotive world and want to combine technical knowledge with customer service skills. Employers in the automotive industry are looking for candidates who can efficiently manage inventory, help customers, and work well in a fast-paced environment. .”
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Auto Service World
JANUARY 28, 2025
A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. This includes ensuring that photos are clear, properly annotated and framed to highlight the issue.
Automotive Training Centre
AUGUST 20, 2024
As the bridge between automotive suppliers and mechanics or consumers, a parts counter person is essential in ensuring that the correct parts are available and delivered efficiently. The job involves a mix of technical knowledge and customer service, where understanding complex automotive systems is as crucial as understanding customer needs.
Automotive Training Centre
MARCH 19, 2025
This involves inspecting the extent of structural, mechanical, and cosmetic damage, calculating labor and parts costs, and working closely with repair technicians, insurance companies, and customers to ensure a smooth repair process. What Is the Career Path of an Estimator: The Starting Point.
Auto Service World
SEPTEMBER 19, 2024
As business evolves, shop members of the Automotive Aftermarket Retailers of Ontario got up close to the latest changes and challenges taking place. He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more.
Tire Review Magazine
MARCH 26, 2025
Wholesale Tire boasts a sales mix of 95% tires and 5% vehicle service. Of its tire sales, 90% is retail, with the remaining 10% wholesale to area car dealerships. A Strong Foundation Built on Service Years ago, I followed the philosophy of Orville Redenbacher: do one thing and do it better than anyone, Jim Handel says.
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