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How much bad customer service is costing businesses

Auto Service World

Stay responsive to customer needs: Leverage insights from surveys, reviews, and social media to identify shifting expectations and adapt swiftly. Image credit: Depositphotos.com The post How much bad customer service is costing businesses appeared first on Auto Service World.

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Leveraging Technology for Customer Service After Auto Mechanic School

Automotive Training Centre

Today’s auto shops thrive on exceptional customer service, where clients expect expert repairs and a smooth, tech-enhanced experience. Mechanics can strengthen client relationships and drive their career growth by blending technical expertise with customer-focused service. Do you want to become a mechanic ?

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A 2025 Guide to Auto Parts Dropshipping for Automotive Grads

Automotive Training Centre

This knowledge of inventory management, parts compatibility, and customer service will set you apart from competitors who may lack this expertise. Utilize social media, search engine optimization, and targeted advertising to reach your audience. Develop a Marketing Strategy Effective marketing will drive traffic to your store.

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The Ripple Effect: How a Damaged Reputation Impacts Your Dealership’s Workforce

Solera

A strong reputation attracts customers and plays a crucial role in drawing top talent and retaining skilled employees. With the rise of the internet and social media, the impact of a dealership’s reputation has been magnified, making it more critical than ever to maintain a positive image.

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Branding Your Shop As A Concierge Auto Repair Shop

Shop Marketing Pros

Importance of Self-Promotion (00:08:27) Brian emphasizes the need for shop owners to promote their exceptional customer care. Experiencing High-End Service (00:09:29) Advice on experiencing high-end customer service to inspire similar practices in their own shop.

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Can You Still Create Original Content in 2024?

Shop Marketing Pros

Whether you’re writing a blog, recording a video, or sharing a post on social media, let your personality shine through. The more they feel like they know you, the more they’ll trust you when they need your services. Use it to create a social media post, a short video, or even a tip for your email newsletter. Repurpose it.

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Are You Considering Automotive Sales Training? Here’s How Dealerships Can Survive Economic Change

Automotive Training Centre

Exceptional Customer Service In automotive sales, exceptional customer service isn’t just a luxury; it’s a necessity. Building lasting relationships with customers is vital, and this begins with a positive and memorable buying experience.