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Dominating Marketing Metrics: Is Your Marketing Working?

Shop Marketing Pros

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop.

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How To Make Your Brand Stand Out From Your Competitors

Shop Marketing Pros

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

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The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing

Shop Marketing Pros

You Hire The Local or Cheapest Option Before becoming Shop Marketing Pros, my agency was a generalist agency, 5 Stones Media. Loretta said: Under utilizing their social media and taking advantage of organic marketing. Wendy learned the value of marketing in her business, especially social media marketing. Increase your prices.

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Labor Day 2022

Wrench

Zach is a service advisor for Wrench. Sam is a Service Advisor with Wrench. Fun Fact about Trent: He has a theater degree (which has come in handy when the office needs someone for social media). LaShane is known for a strong work ethic and exceptional customer service. " Alex W. " James H.

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Guide to Year-Round Dallas Auto Repair

Driver's Edge

Finding the Right Auto Repair Shop When it comes to finding the right Dallas car repair shop, it's essential to consider a few key factors that can make all the difference in the quality of service you receive. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.

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The Evolving Automotive Customer Experience

AutoSuccess

Retail automotive dealers began integrating online, in-store and mobile channels to create seamless customer experiences several years ago. In addition, dealerships started leveraging social media for customer engagement, recognizing its influence on overall consumer satisfaction.