Customer Service Oil Change Service Advisor 
CATI
AUGUST 3, 2023
If you’re a car lover with a knack for service and administration, you could provide plenty of value to an automotive team and pave the way to an extremely lucrative and fulfilling career. Automotive service advisors are professionals who connect customers with the right service and technician for their needs.
AutoFix
AUGUST 6, 2024
Service Advisors: Selling With Their Own Wallet One critical aspect of running a successful auto repair shop is ensuring that your service advisors are not selling with their wallets. This means they should refrain from projecting their financial limitations onto customers.
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AutoSuccess
APRIL 9, 2024
The conversation reveals how Dealer Pay facilitates seamless transactions through mobile payments, wireless payment terminals and integrated dealership management systems (DMS), significantly enhancing the customer service experience and operational efficiency.
Driver's Edge
FEBRUARY 23, 2024
Finding the Right Auto Repair Shop When it comes to finding the right Dallas car repair shop, it's essential to consider a few key factors that can make all the difference in the quality of service you receive. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.
Wrench
SEPTEMBER 4, 2022
Zach is a service advisor for Wrench. He is always willing to go above and beyond to get actual mechanic work secured for fleet jobs instead of just oil changes and diagnostics. Sam is a Service Advisor with Wrench. LaShane is known for a strong work ethic and exceptional customer service.
Institute for Automotive Business Excellence
APRIL 15, 2020
That’s a value to your customers because it means you’ll likely catch problems before they occur. Is your staff consistently going above and beyond with each service offered? Customer service is huge when it comes to value – your clients don’t want to be just a number to your store, they want to feel like they are a top priority.
Shop Marketing Pros
JUNE 9, 2023
In direct mail, you’re promoting an oil change special. Your billboards talk about your 30 years of service and ASE certifications. Use it wisely and build the capacity to do the increased level of work at the highest quality and level of customer service. The service advisor doesn’t ask for the appointment.
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