Customer Service Presentation Service Advisor 
Automotive Training Centre
MARCH 14, 2024
A career after service advisor training presents an intriguing intersection of customer service and technical expertise, particularly within the automotive industry. Here, technical skills gained in service advisor training come into play.
Auto Service World
NOVEMBER 12, 2024
Auto repair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. As the technological and customer service landscape evolves, so too do their roles. As the technological and customer service landscape evolves, so too do their roles. Most respondents (45.5
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Institute for Automotive Business Excellence
AUGUST 5, 2024
In the ever-evolving automotive industry, the role of a service advisor is both challenging and rewarding. As the bridge between the customer and the service department, a service advisor's ability to communicate effectively, build trust, and manage technical information is crucial.
Auto Service World
SEPTEMBER 19, 2024
He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more. He outlined expectations for techs and service advisors — but also what they expect from their boss. The final day on Sept.
AutoFix
AUGUST 6, 2024
While challenges are present, they also bring opportunities to fine-tune operations and provide exceptional service to stand out in a competitive market. Service Advisors: Selling With Their Own Wallet One critical aspect of running a successful auto repair shop is ensuring that your service advisors are not selling with their wallets.
AutoSuccess
JULY 25, 2024
Many dealerships have seen remarkable increases in customer pay revenue, some by as much as $1 million within a single year. At the heart of this success is a comprehensive training program from Dealer PRO Training designed to enhance every facet of the customer service process. Transform your dealership today.
Institute for Automotive Business Excellence
APRIL 15, 2020
That’s a value to your customers because it means you’ll likely catch problems before they occur. Is your staff consistently going above and beyond with each service offered? Customer service is huge when it comes to value – your clients don’t want to be just a number to your store, they want to feel like they are a top priority.
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