Automotive Training Centre

FEBRUARY 23, 2024

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. Explore four best practices for processing payments after service advisor training.

Service Advisor 257

Service Advisor Automotive Services Auto Mechanic Training Management 257

AutoShopOwner

NOVEMBER 15, 2024

Improving workflow production in your auto repair shop by utilizing the same direct labor cost will result in increased sales and profits. Are there bottlenecks in the service advisor process? Are your service advisors properly trained in the art of sales, and in delivering exceptional customer service?

Auto Repair Shop 130

Auto Repair Shop Service Advisor Auto Repair Customer Service 130

AutoSuccess

FEBRUARY 11, 2025

This collaboration gives GM dealerships access to STELLA’s advanced AI platform, revolutionizing customer engagement, boosting operational efficiency and capturing top line revenue. This ensures that customer inquiries are addressed promptly, driving engagement and maximizing sales and service opportunities.

Retail 52

Retail Service Advisor Customer Service Automotive 52

AutoSuccess

FEBRUARY 12, 2025

Leverage Data Analytics Understanding customer behavior is key to personalizing service experiences. By utilizing data analytics, dealers can segment their customer base, identify service trends and tailor marketing efforts to specific needs.

Service Advisor 52

Service Advisor Software Car Dealership Customer Service 52

AutoSuccess

DECEMBER 11, 2023

Stella manages data input and operational processes just like a seasoned service advisor utilizing conversational AI. This empowers dealerships with the myKaarma product to provide an elevated level of customer service and operational efficiency, benefitting both customers and dealers alike.

Service Advisor 52

Service Advisor Customer Service Utilities Transportation 52

AutoSuccess

AUGUST 27, 2024

.” Key Benefits of the Integration: Enhanced Customer Interaction : Brooke.ai utilizes natural conversational AI to answer inbound service calls, schedule appointments and provide instant responses to customer inquiries. Operational Efficiency : The integration allows Brooke.ai

Service Advisor 52

Service Advisor Customer Service Utilities Management 52

AutoFix

AUGUST 6, 2024

Service Advisors: Selling With Their Own Wallet One critical aspect of running a successful auto repair shop is ensuring that your service advisors are not selling with their wallets. This means they should refrain from projecting their financial limitations onto customers.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Service Advisor Oil Change 52