AutoVitals

DECEMBER 11, 2023

Vehicles have become more complex, and auto repair shops are busier than ever. Integrating auto repair shop software designed to meet the demands of the independent auto repair industry will significantly streamline operations and enhance customer service.

Auto Repair Shop 75

Auto Repair Shop Auto Repair Software Management 75

Automotive Training Centre

MARCH 8, 2024

Automated Routing and Scheduling AI algorithms can optimize routes and schedules in real-time, considering traffic conditions, weather, vehicle capacity, and delivery windows. As per dispatch training, AI-driven routing software allows dispatchers to streamline deliveries.

Auto Mechanic Training 232

Auto Mechanic Training Customer Service Software Management 232

Automotive Training Centre

JUNE 19, 2024

These professionals assess vehicle damage and provide accurate repair cost estimates. While auto body estimation training generally focuses on passenger vehicles, another specialized field within the industry is Heavy-duty Estimation. Heavy-duty estimation deals with large vehicle systems after auto body estimating training.

Software 188

Software Hydraulics Insurance Technical 188

Automotive Training Centre

NOVEMBER 13, 2024

Today, technology integration has reached new heights with the development of electric and hybrid vehicles, advanced driver-assistance systems (ADAS), and the exploration of autonomous driving. Our programs include modules on diagnosing and repairing modern vehicle systems, preparing students for the future of automotive work.

Automotive 230

Automotive Mechanic Alternative Fuels Education 230

Automotive Training Centre

MAY 3, 2024

The Rise of Generative AI in Automotive Design and Manufacturing Generative AI refers to artificial intelligence that can design software, predict outcomes, automate tasks, and even create human-like text based on the data it is fed. Automotive companies are using AI algorithms to generate new vehicle designs and prototypes.

Retail 191

Retail Automotive Customer Service Auto Mechanic Training 191

Bolt on Technology

JULY 23, 2024

The absence of good communication can often lead to customers feeling anxious because they are left out of the loop. By relaying information regularly, however, expectations can be managed, leading to a happier and more knowledgeable customer.

Auto Repair 97

Auto Repair Software Management Customer Service 97

Automotive Training Centre

MAY 22, 2024

The rise of connected car wash systems represents a significant leap forward, promising to revolutionize how vehicles are cleaned and maintained. Defining Connected Car Wash Systems Connected car wash systems integrate advanced technology to streamline vehicle cleaning, offering a more efficient and personalized service.

Car 258

Car Software Automotive Vehicle 258

Automotive Training Centre

NOVEMBER 15, 2023

Absence of an Efficient System One of the most common career challenges for service advisors after service advisor training is the need for a streamlined system within the service department. This can lead to clarity, delays, and customer satisfaction.

Service Advisor 268

Service Advisor Management Automotive Technical 268

Automotive Training Centre

JULY 11, 2024

Shared mobility refers to transportation services and resources shared among users, typically on an as-needed basis. This concept contrasts with the traditional model of personal vehicle ownership. Optimizing vehicle usage and encouraging eco-friendly modes like biking and scootering promotes a greener environment.

Automotive 189

Automotive Transportation Customer Service Management 189

Autoflow

APRIL 11, 2024

Dallas, TX – Autoflow announces the implementation of its iDVI (instant Digital Vehicle Inspection) by Royal Administration Services to provide a fast, digital solution for capturing essential information including pictures, videos, and notes for expediting the warranty claims adjudication and approval process.

Vehicle 105

Vehicle Automotive Services Management Customer Service 105

Automotive Training Centre

FEBRUARY 23, 2024

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. Implementing software that can generate itemized bills can help maintain transparency and accuracy in billing.

Service Advisor 180

Service Advisor Automotive Services Auto Mechanic Training Management 180

Auto Profit Masters

SEPTEMBER 8, 2023

Use the Latest Business Software A good automotive services provider needs to be highly organized to ensure there are plenty of parts and materials on hand to service a variety of makes and models. Even if you run a factory dealership, your team works on many vehicles that use different parts and are owned by many customers.

Car 130

Car Customer Service Automotive Services Media 130

Tomorrow's Technician

AUGUST 15, 2024

EVgo’s ReNew program encompasses six pillars – Resilience, Prevention, Diagnostics, Rapid Response, Analysis, and Continuous Customer Service – that define the Company’s approach to reliability and customer experience.

Customer Service 130

Customer Service Software Vehicle Trucking 130

Tomorrow's Technician

DECEMBER 8, 2023

Ford Pro, the commercial division within Ford Motor Company , and Xcel Energy , national clean energy provider, announced what they said is a “unique collaboration” to support the deployment of 30,000 electric vehicle (EV) charging ports in Xcel Energy service territories across the U.S. the companies said.

Software 130

Software Utilities Electric Vehicles Customer Service 130

Bolt on Technology

JUNE 10, 2024

But while vehicles and equipment are becoming more advanced, you may be resistant to adopting new automotive shop software and technology that could vastly improve your operations. The automotive industry continues to rapidly progress when it comes to technology.

Software 56

Software Automotive Auto Repair Shop Auto Repair 56

Automotive Training Centre

FEBRUARY 2, 2024

Suppose you’re curious about the mechanical workings of vehicles. Use your interpersonal skills to serve your customers effectively after auto parts training. Be Ready to Troubleshoot for Customers After automotive training , customers may present unique challenges. The automotive field is vast and full of opportunity.

Troubleshooting 212

Troubleshooting Auto Mechanic Training Automotive Mechanic 212

Solera

MAY 8, 2023

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop. Like a Driver Assistant, but for auto repair shops.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

AutoSuccess

OCTOBER 14, 2024

CDK, an automotive retail software provider, has announced the launch of new software certifications and courseware aimed at equipping dealership employees with the necessary skills and credentials to excel in the evolving consumer vehicle purchase and service journey. The certification program offers U.S.

Software 52

Software Retail Automotive Customer Service 52

Autoflow

NOVEMBER 16, 2023

Dallas, TX – Autoflow announces its partnership with American Auto Guardian, LLC (AAGI), an industry leader in developing, marketing, and administering vehicle service contracts and other automotive aftermarket products. For more information about American Auto Guardian, LLC, please visit [link].

Customer Service 105

Customer Service Insurance Finance Management 105

CATI

AUGUST 8, 2024

The Responsibilities of a Taxi Dispatcher A taxi dispatcher manages taxi service logistics, acting as the central point of contact between drivers and customers to meet transportation needs promptly and efficiently. As per automotive training, providing excellent customer service is key to your role.

Automotive 85

Automotive Transportation Customer Service Software 85

Solera

AUGUST 8, 2023

Industry Trends in 2023 While the used car boom that sent prices sky high may be winding down, there is still a large demand for quality used vehicles. While EVs are sparking more excitement, long wait lists for new vehicles are still growing, so the opportunity to sell used EVs is enormous. What do customers want?

Car Dealership 130

Car Dealership Car Finance Customer Service 130

AutoSuccess

SEPTEMBER 3, 2024

These circumstances have resulted in many customers being underwater with their pandemic-era purchase, and upgrading vehicles has become financially difficult. The PDI process ensures new vehicles meet manufacturer standards before delivery. This in turn has resulted in a surplus of new cars sitting on lots. Here’s how: 1.

Car 93

Car Software Finance Management 93

Brake & Front End

JUNE 20, 2024

MPA has released two new Part Smart training videos recognizing the importance of educating both installers and everyday drivers about vehicle repair. By emphasizing both common and vehicle-specific repairs, MPA’s Part Smart videos aim to broaden automotive knowledge for everyone,” according to a company spokesperson.

Master Mechanic 130

Master Mechanic Troubleshooting ASE Parts Replacement 130

Brake & Front End

SEPTEMBER 28, 2023

In the late 1990s, engineers and OEMs predicted a future where 42-volt electrical architecture would be a standard feature on all new vehicles. The simple answer is that engineers improved how 12-volt power was managed in the vehicle. Twenty-five years ago, vehicles had a lot of systems that operated independently of other systems.

Electricity 130

Electricity Engineering Software Vehicle 130

Brake & Front End

DECEMBER 4, 2023

How well a vehicle stays in a lane is the result of a complex equation involving the suspension, steering and tires on all four corners. The customer’s definition of a lead/pull condition is explained by the wheel not being straight when traveling in a straight line. THE TEST DRIVE Test driving the vehicle is critical.

Software 130

Software Vehicle Electricity Manufacturing 130

Autoflow

MARCH 4, 2024

Dallas, TX – Autoflow announces its partnership with CoverageX, a premier service contract provider specializing in vehicle service contracts, home service contracts, and premium financing. For more information about CoverageX, please visit [link].

Finance 96

Finance Management Customer Service Software 96

CATI

DECEMBER 12, 2024

Telematics is revolutionizing the automotive repair industry, transforming how mechanics diagnose, maintain, and repair vehicles. Telematics is a technology that combines telecommunications and informatics to collect, transmit, and analyze data from vehicles. Here are some of the key ways its transforming the industry: 1.

Automotive Repair 89

Automotive Repair Mechanic Automotive Telecommunication 89

Tomorrow's Technician

JANUARY 29, 2024

That may be easier said than done, because it takes a lot of time to understand both the scan tool and how well it interacts with the vehicles you’re working on, but there are a few factors that can help you dive a little deeper into the functions at your fingertips. It’s excellent customer service.

Engineering 130

Engineering Customer Service Check Engine Light Electronics 130

Autoflow

DECEMBER 14, 2023

By now, most shops use shop management software to optimize workflows and processes. Access to Vehicle Information – Even the best tech doesn’t know every make and model inside out. Adding the right software makes all the difference in how it operates. What makes Autoflow stand out among other software options?

Auto Repair 105

Auto Repair Mechanic Auto Repair Shop Software 105

AutoInc.

DECEMBER 4, 2024

It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. From customer intake to vehicle delivery, creating SOPs for each core process keeps quality consistent and ensures team members know exactly what’s expected.

Software 69

Software Management Automotive Repair Customer Service 69

Autoflow

SEPTEMBER 13, 2023

As of August 2023, 168,000 businesses offered automotive industry repair services in the United States. So, how do you stand out from the crowd and keep customers back? At Autoflow, we follow all these trends and have adapted our digital vehicle inspections (DVI) to match customers’ expectations.

Automotive 98

Automotive Auto Repair Shop Auto Repair Software 98

Tire Review Magazine

JANUARY 7, 2025

We also encounter a fair share of customer service and market trend articles, demonstrating how much of the 1995 business advice still applies. Plus, we review some fantastic 1990s computing software that was used to show customers what a new set of wheels would look like on their vehicle.

Customer Service 52

Customer Service Software Manufacturing Vehicle 52

Autoflow

SEPTEMBER 18, 2024

Autoflow, a leading innovator in automotive software solutions, is proud to announce that Headstart Warranty Group, a top provider of vehicle service contracts and extended warranties, has selected iDVI, Autoflow’s virtual claims inspection platform, to streamline and enhance their claims adjudication process.

Software 52

Software Customer Service Media Vehicle 52

CATI

JUNE 27, 2024

Customer Service and Problem-Solving Skills Working in auto parts often involves interacting with customers, whether they are individual vehicle owners or professionals in the automotive repair industry. In addition, holding certifications from recognized institutions or organizations can greatly enhance your credibility.

Apprenticeship 89

Apprenticeship Technical Management Automotive Repair 89

Brake & Front End

FEBRUARY 22, 2024

In some CVT-equipped vehicles, the shifter might lack a low range. There is nothing magic about a CVT, but there are some unique diagnostic, service and inspection procedures that need to be followed. CVT Operation On many vehicles, there is a torque converter where the CVT attaches to the flex plate.

Hydraulics 130

Hydraulics Engineering Vehicle Customer Service 130

CATI

DECEMBER 7, 2023

Our Automotive Sales and Administration Diploma program is an excellent place to start your career as it endows students with the product knowledge, budgeting skills, vehicle financing knowledge, and customer service competencies they need to become highly competitive sales and administration candidates.

Automotive 95

Automotive Management Finance Customer Service 95

Tire Review Magazine

MAY 7, 2024

The Tekmetric Tire Suite integrates tire management tasks within the Tekmetric software, the company said. “This development not only broadens our influence but also underscores our dedication to enhancing the efficiency and service quality of our clients’ businesses.” It is available at $39 per month, per shop.

Management 52

Management Auto Repair Software Electronics 52