Tire Review Magazine

JUNE 7, 2024

Phaelona Bradley, director of customer service and sales support at Yokohama Tire , takes the words “customer service” very seriously. Excellent customer service is at the core of most successful businesses, and Phaelona would know it – she’s been doing it since 2002 with the same company.

Customer Service 52

Customer Service Trucking Management IT 52

Automotive Training Centre

JUNE 19, 2024

How The Scope of Work Differs In Heavy Duty Estimation Regular auto body estimators typically work with passenger vehicles such as cars, SUVs, and light trucks. They evaluate the extent of damage to the vehicle’s body, frame, and mechanical systems and provide customers with detailed explanations of the repair process and costs.

Software 259

Software Hydraulics Insurance Technical 259

Brake & Front End

NOVEMBER 4, 2024

When wheel speed sensors (WSS) were first installed on cars and trucks, they were typically mounted on the CV joints or differentials. These sensors were not the most accurate and didn’t start working until the vehicle reached 5 to 7 mph. These are called passive wheel speed sensors.

Vehicle 188

Vehicle Customer Service Trucking IT 188

Tomorrow's Technician

JANUARY 19, 2024

Edited by Madeleine Winer Accelera by Cummins, Daimler Trucks & Buses US Holding LLC and PACCAR have chosen Marshall County, Mississippi, as the site for their upcoming advanced battery cell manufacturing facility. This joint venture, expected to create over 2,000 U.S.

Trucking 130

Trucking Manufacturing Customer Service Electric Vehicles 130

Tomorrow's Technician

JUNE 30, 2023

We originally saw the build out at the Ultimate Callout Challenge , and after taking a deep dive into Cato’s 6.7L, we were happy to see that the team had brought a second truck to show off as well. Mitchell Wicklund is the owner of truck #2, and he gave us all the details on the engine. Distinguishing this 6.7L

Engineering 130

Engineering Trucking Customer Service IT 130

AutoShopOwner

NOVEMBER 15, 2024

Are there bottlenecks in the service advisor process? Are your service advisors properly trained in the art of sales, and in delivering exceptional customer service? Your service advisor wants to sell exhaust manifolds on a Chevy pickup truck. Are there wasted steps that can be eliminated? hours per side.

Auto Repair Shop 130

Auto Repair Shop Service Advisor Auto Repair Customer Service 130

Automotive Training Centre

OCTOBER 18, 2023

Within the transportation industry, dispatchers are as important as the truck drivers themselves in safely delivering goods from one place to another. Transportation dispatchers, also known as trucking dispatchers, use their dispatch training to coordinate the delivery and pick-up of a load of freight.

Transportation 130

Transportation Auto Mechanic Training Trucking Software 130

The Mechanic Doctor

JUNE 27, 2023

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics Starting your own trucking company can be an exciting and lucrative venture. What is a Trucking Company? A trucking company, in simple terms, is a business that specializes in transporting goods using trucks. Stay with us as we dive in! Keep reading!

Trucking 52

Trucking Insurance Finance Transportation 52

Tire Review Magazine

JANUARY 24, 2025

He began his career in customer service, where he supported customers with their orders. Later, as a strategic account manager, SRNA said he demonstrated strong strategic planning and a deep understanding of customer needs.

Management 52

Management Customer Service Trucking 52

Tire Review Magazine

JANUARY 24, 2025

He began his career in customer service, where he supported customers with their orders. Later, as a strategic account manager, SRNA said he demonstrated strong strategic planning and a deep understanding of customer needs.

Management 52

Management Customer Service Trucking 52

Tomorrow's Technician

AUGUST 15, 2024

“EVgo’s new performance monitoring tool, software updates, and ongoing equipment replacement and upgrade efforts are just some of the ways we are future proofing our fast charging network to satisfy customer demand and prepare for the growing number of EV drivers hitting the road.”

Customer Service 130

Customer Service Software Vehicle Trucking 130

Repair Shop Websites

OCTOBER 26, 2023

Tamrox Automotive is a full-service preventive maintenance and auto repair center in the Jackson, Michigan area. Their mission is to provide extraordinary customer service for EVERY customer, EVERY time! Don’t be worried about the factory warranty on your new car!

Trucking 40

Trucking Automotive Preventative Maintenance Car 40

Tomorrow's Technician

NOVEMBER 15, 2023

We all have a cache of stories involving weird, wacky and downright strange customer service requests, but the majority of them can be traced back to mechanical failure and/or human error. These little tanks also have a peculiar defense mechanism. When startled, the armadillo jumps up to 3 feet straight up into the air.

Car 130

Car Insurance Customer Service Mechanic 130

Brake & Front End

SEPTEMBER 28, 2023

Symptoms The leading customer complaint will be clicking, ratcheting or grinding noises when the truck is in 2WD mode. Inspection and Testing When inspecting the truck, first perform basic checks like tires for pressure and wheel bearings for play. miles, regardless of a 4WD mode selection. This is a common failure.

Trucking 130

Trucking Engineering Customer Service Software 130

Brake & Front End

JULY 17, 2024

If your shop works on trucks like the Ford F 250 or Dodge Ram 2500, you know that these have a solid front axle. Trucks like these have ball joints because they’re four wheel drive and the axle goes between where the kingpin used to be. During their lifetime, chances are the ball joints will need to be replaced.

Trucking 100

Trucking Customer Service Vehicle IT 100

Tire Review Magazine

MAY 7, 2024

Schafer will report directly to TBC Corporation’s President and Chief Executive Officer, Don Byrd, and will oversee all TBC Brands and TBC International sales initiatives, including customer service, commercial tire sales, equipment and non-tire sales, and operations, according to TBC. The post TBC Corp.

Customer Service 52

Customer Service Trucking 52

Tire Review Magazine

MAY 7, 2024

Schafer will report directly to TBC Corporation’s President and Chief Executive Officer, Sam Kato, and will oversee all TBC Brands and TBC International sales initiatives, including customer service, commercial tire sales, equipment and non-tire sales, and operations, according to TBC. The post TBC Corp.

Customer Service 52

Customer Service Trucking 52

Tomorrow's Technician

MARCH 15, 2024

It can be worse on vehicles with a high center of gravity like crossovers, SUVs and pickup trucks. When the body of a car or truck leans, it can induce positive camber on the outside wheel. When a vehicle goes into a turn, the body can lean. Positive camber and the transferred weight scrub the outer edge of the tire.

Vehicle 130

Vehicle Trucking Customer Service Engineering 130

AutoSuccess

OCTOBER 21, 2024

PRT will also highlight applications for popular SUVs and pickup trucks, including the Jeep Compass, Audi Q5, Ford F-150, Chevrolet Silverado and Dodge Ram 1500. The portfolio includes over 5,000 OEM references with 100% gas-charged shocks for trucks, trailers, buses, commercial vehicles, cement mixers, motor homes and more.

Media 52

Media Customer Service Trucking Manufacturing 52

CATI

JANUARY 11, 2024

This role requires working closely with truck drivers and other transport professionals to ensure timely and safe delivery of products. Key duties include preparing, routing, and managing company purchase orders, coordinating with customers, and providing precise logistics for drivers.

Transportation 88

Transportation IT Customer Service Management 88

AutoSuccess

JUNE 18, 2024

. “With considerable investment in infrastructure, technology, equipment and – most importantly – top talent, the MAG Collision Center raises the bar in terms of capacity, speed, quality and customer service. It also expands services for fleet and heavy-duty vehicles, including our own transport fleet.”

Collision Repair 52

Collision Repair Transportation Customer Service Trucking 52

Tire Review Magazine

FEBRUARY 9, 2024

the company said its new facility’s retail space is designed to showcase the complete range of Cosmo Tires products, including passenger car radials, light truck radials and truck and bus radials (TBR). Spanning 21,000 sq.

Retail 52

Retail Customer Service Trucking Car 52

Tire Review Magazine

FEBRUARY 9, 2024

the company said its new facility’s retail space is designed to showcase the complete range of Cosmo Tires products, including passenger car radials, light truck radials and truck and bus radials (TBR). Spanning 21,000 sq.

Retail 52

Retail Customer Service Trucking Car 52

Brake & Front End

NOVEMBER 21, 2023

Unlike 4×4 truck systems of the day, these systems were always engaged. If the car or truck is accelerating hard from a stop, the system will apply the brakes independently to prevent slipping. Many AWD systems came onto the market in the 1990s. These components were prone to failure and are expensive to manufacture.

Hydraulics 130

Hydraulics Trucking Manufacturing Vehicle 130

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

AutoSuccess

OCTOBER 9, 2024

Additionally, new applications are available for popular pickup trucks like the Ford F-150, Chevrolet Silverado and Dodge Ram 1500, among others. For more information about PRT products, customers can contact the customer service line at 1-770-238-1611 or visit PRT’s website at www.prtautoparts.com.

Media 52

Media Customer Service Trucking Vehicle 52

Tire Review Magazine

JUNE 20, 2024

The companies said the partnership aims to enhance market coverage, improve customer service and strengthen both companies’ positions in the Italian tire market. Magri Group said at the heart of its business model is the national distribution of tires for cars, trucks and agriculture.

Retail 52

Retail Customer Service Trucking Manufacturing 52

RepairSmith

JANUARY 26, 2024

Understanding the specific challenges faced by Chevrolet Silverado 1500 owners, especially in Austin area’s unique climate, is at the heart of our service. We’ll help ensure your truck remains in peak condition, ready to tackle any road in Texas.

Trucking 52

Trucking Customer Service Engineering Vehicle 52

Tire Review Magazine

MAY 3, 2024

Starting in customer service, Horne handled calls and orders and then transitioned to be a part of the fanatic field sales team. From there, he worked his way up to account manager, where he oversaw all direct passenger car and light truck business in the western region.

Management 52

Management Customer Service Trucking Car 52

Auto Service World

NOVEMBER 24, 2024

They can handle various vehicles: Compact cars Classic autos Large RVs Heavy-duty trucks This flexibility ensures they can transport any auto type. Customers can track shipments via the web or app. Customer Service Resources The best company to ship cars has robust support.

Transportation 130

Transportation Car Insurance IT 130

Jalopnik

FEBRUARY 29, 2024

These big and luxurious vehicles came with equally big and luxurious promises in both the sales and customer service departments — but the sub-brand experiment looks like it’s over. The Jeep Wagoneer and Grand Wagoneer are the largest and some of the most expensive vehicles Jeep has ever produced. Jeep is bringing the… Read more.

Customer Service 57

Customer Service Vehicle Utilities Trucking 57

Brake & Front End

OCTOBER 12, 2023

Dodge uses a similar design on its full-sized trucks that has clips on to the ears of the pad. This abutment clip has a metal finger that pushes the pad away from the rotor. On the other side of the clip is a small tab that secures the pad in the bracket so it will not rattle.

Hydraulics 130

Hydraulics Electronics Vehicle Engineering 130

Tire Review Magazine

OCTOBER 27, 2023

When a customer comes into your shop with a tire puncture, taking the time to properly inspect it first may feel like an unnecessary hassle. “Whether it’s a passenger, truck, or OTR tire, many technicians just want to pull the tire off. For a lot of shops, it’s a way to keep the customer from going anywhere else.

Tire Repair 98

Tire Repair Consulting Manufacturing Customer Service 98

Tire Review Magazine

MARCH 12, 2025

His father initially worked at a Husky truck stop, doing over-the-road jobs. Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service. It enhances buying power, increases profitability, and standardizes processes for better customer service.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59

Brake & Front End

OCTOBER 10, 2024

We were driving down the interstate with the truck in “self-driving mode” and it was really something to experience. The truck was using a number of ADAS sensors to monitor the vehicles around it, the curvature of the road, and everything in between.

Vehicle 100

Vehicle Mechanic Trucking Service Advisor 100

CATI

SEPTEMBER 19, 2024

To succeed as a mobile mechanic after auto mechanic school , you’ll need excellent problem-solving skills, strong customer service abilities, and the capacity to work independently. It’s ideal for mechanics who value flexibility and the chance to work in different environments each day.

Auto Mechanic Training 90

Auto Mechanic Training Mechanic Auto Repair Car Mechanic 90

AutoSuccess

MARCH 14, 2024

While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments, according to the J.D. Customer Service Index (CSI) Study, released recently. Power 2024 U.S. The 2024 U.S.

Service Advisor 52

Service Advisor Customer Service Vehicle Trucking 52